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Radisson Hotel Albany

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Radisson Hotel Albany
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329 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Charlotte, North Carolina
Reviewed 8 September 2016 via mobile

This hotel has fallen into disrepair and has virtually zero housekeeping. In chronological order from stepping foot in the room. Turn on lights and air conditioning, room has no AC on and it is 76 degrees and humid in the room. Start my Walkaround of the room, check the first bed and find a blood stain on the comforter, check...

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Helpful?
1Thank Mcipp
Corin R, Manager at Radisson Hotel Albany, responded to this review

We apologize that you were unhappy with the condition of the hotel and the disappointing service you received from our staff. Our team works hard to make our guests feel welcome and comfortable, so needless to say it is upsetting to hear that you did not experience a "Yes I Can" attitude when you presented your challenges to your staff....

Little Falls
Reviewed 7 September 2016

This hotel has easy access to major roads. I traveled to Saratoga Race Track in under 35 minutes each day. The hotel was well maintained and the whole staff was great. Many restaurants were nearby. The swimming pool was an added bonus. All in all a pleasant stay.

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Thank mrebbets1955
Orlando, Florida
Reviewed 5 September 2016

Review collected in partnership with Radisson Hotels
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Thank Rebecca R
Corin R, Manager at Radisson Hotel Albany, responded to this review

Brooklyn, United States
Reviewed 5 September 2016

The windows open up for an amazing breeze, and the sound of leaves. Bed was uber comfortable. Every staff member I interacted with or passed in the hallway was super friendly, which made the experience feel delightfully human. "The Grille" seemed more like a dressed up cafeteria than a restaurant, more in-part to the lack of windows, that being the...

Review collected in partnership with Radisson Hotels
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Thank William H
Bronx, New York
Reviewed 4 September 2016

My experience at the Radisson Hotel in Albany was an excellent one. The room was clean and check in as well as check out was easy. The staff was very helpful. The pool was clean indoor and outdoor. I would highly recommend the Radisson to my family and friends

Review collected in partnership with Radisson Hotels
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Thank bettyc969
deer park, United States
Reviewed 30 August 2016

Review collected in partnership with Radisson Hotels
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Thank Patricia P
Maple Valley, Washington
Reviewed 29 August 2016

The stay was not perfect by any means. The staff was friendly, but fell short when it came to room cleanliness overall. This place really needs to be renovated. I will say, if renovated well, they will have an awesome place for banquets and weddings.

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Thank Donita2014
Corin R, Manager at Radisson Hotel Albany, responded to this review

Thank you for taking the time to share your comments about your recent stay at our hotel. I apologize that the condition of the hotel did not meet your expectations. I will share your comments with our management team so that we can work to make improvements in an effort to ensure a better guest experience moving forward.

Reviewed 29 August 2016

Review collected in partnership with Radisson Hotels
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Thank raymondh258
Corin R, Manager at Radisson Hotel Albany, responded to this review

Bellerose, United States
Reviewed 28 August 2016

Review collected in partnership with Radisson Hotels
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1Thank Peter R
Long Island, NY
Reviewed 27 August 2016

Housekeeping is terrible We were out of our room from 11:00 am until 9pm and the room was not done. We called the front desk who said if the room is not available for cleaning on housekeeper's first pass, they don't come back. Also dust all over fixtures, dirty, frayed carpet, mold in tub.

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Thank sjmst2
Corin R, Manager at Radisson Hotel Albany, responded to this review

Hello and thank you for taking the time so share you comments about your recent experience at our hotel. I am very sorry that your room was not properly serviced by the housekeeping team. I will be sure to make our Executive Housekeeper aware of your challenges so we can properly address these issues with our staff. We value your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located off I-87 at Exit 4 on Wolf Road in Albany, this hotel is just one mile from Albany International Airport (ALB) and six miles from downtown, home to excellent shopping, dining and entertainment venues. Browse Colonie Center Mall or see a show at Times Union Center, the Palace Theater or Saratoga Performing Arts Center. ... more   less 

Additional Information about Radisson Hotel Albany

Address: 205 Wolf Road, Albany, NY 12205-1124 (Formerly Holiday Inn)
Region: United States > New York > Albany
Price Range: €83 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Albany 3*
Number of rooms: 312
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Also Known As:
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn
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Questions & Answers

Questions? Get answers from Radisson Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Horrible place to stay”
sjb828, 9 Apr 2017 | Read review
“The reviews I read said to take a room in the tower as they are better.”
260steveh260, 2 Apr 2017 | Read review
“Don't stay here.”
PAWildheart, 21 Mar 2017 | Read review
“Find some where else to eat vs the in house restaurant”
jwhunts, 1 Mar 2017 | Read review
“We love poolside.”
cmarsche, 24 Feb 2017 | Read review
5 of 5