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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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353 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

I had expected an average stay at a mid-range hotel, I was very surprised of the quality and service I received. When I stay in a hotel, I just want to have a clean and comfortable bed in a quiet environment. It's surprising how hard this criteria can be met. SpringHill did it in spades with a clean and large...

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Helpful?
Thank reviewer2011
Dunbarton
Reviewed 2 weeks ago

Overall this hotel was nice and newly renovated. The staff was attentive and friendly. The accommodations were very comfortable. The rooms are the typical Springhill Suites studio layout. I was however surprised to see the two barn doors and the awkward separation for the toilet versus shower area. I'm sure its convenient for a family traveler; however business traveler I...

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Helpful?
Thank Mark T
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Mark T, Thank you for your wonderful response about your recent stay during the Garth Brooks concert. I am thrilled that you enjoyed your stay and everything about it! I certainly appreciate that you noticed our hard working breakfast staff; we were expecting crowds so we wanted to be prepared to do exactly what you experienced. Also, thank you...

ROCHESTER
Reviewed 3 weeks ago

I have stayed here several times over the past three years. They consistently impress me. The staff is very friendly and accommodating. They do a great job keeping the hotel clean and the rooms are spacious. The only faults IMHO would be that the cleaning products used to clean the pictures and the TVs leave streak marks - no big...

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Helpful?
Thank NDRTravelsInc
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello NDRTravelsInc, Thank you so much for all of your positive feedback about our staff and our hotel. It's great to hear that we are impressing you as that is one of our biggest goals! I appreciate your constructive feedback regarding the streak marks on our pictures and TV screens. We are currently trying an alternative since we realize those...

Bernalillo, New Mexico
Reviewed 4 weeks ago

Within its target service range, this hotel does an excellent job of providing welcoming service with a couple extra touches. For example, they host an afternoon happy hour with complimentary beer and wine, and the breakfast layout includes a hot egg dish with meat as well as the usual waffle maker. Our suite was large, with a near-complete kitchen, and...

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Helpful?
Thank Tom T
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Tom, Thank you for taking the time to write a review. I fear you may be trying to review another property, however, as we unfortunately do not host a happy hour or have kitchens in our suites. Everything else you mention was correct though, including the hot egg dish for breakfast with waffles on weekends; large suites with plenty...

Binghamton, New York
Reviewed 31 January 2017

We came into town for a wedding. We stayed here before and enjoyed the stay. The concept of a separate toilet from the shower is a great idea that we think all hotels should eventually move to. The staff was very courteous and efficient. Our breakfasts were good but would like to see a meat like bacon added to the...

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Helpful?
Thank James P
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello James P, Thank you for taking the time to tell us about your recent stay for the wedding. I can tell that you are a seasoned traveler and that your expectations matter and were met! Your two suggestions I would agree with. The unfortunate news is that SpringHill Suites has a master plan for their breakfast offerings, and sadly...

rochester ny
Reviewed 28 January 2017

We were in town for a soccer tournament over the weekend and received a group rate which I thought was reasonable. I had to call 3 days prior to arrival to change our night and they staff was very accommodating with no added charges even though I was outside the window to make changes to the reservation. Breakfast included was...

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Helpful?
Thank gymrats11
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello gymrats11, Thank you for your great thoughts about your stay with us. We understand plans change and in most circumstances we are very willing to accommodate your changes, so long as we have available rooms! I hope your tournament went well. We hope to see you again the next time your plans bring you to Albany! Take care, and...

New York City, New York
Reviewed 23 January 2017

Just stayed here for one night and had great service and accommodations. Pleasantly surprised by how nice it was for a great price. Mark at the front desk was wonderful and really cared about making sure we were happy. Would stay there again! We traveled with my 1yo daughter so it was nice that her crib could be separated from...

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Helpful?
Thank melissalV5691RU
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello melissalV5691RU, Thank you so much for your great feedback about your recent stay. It was my pleasure to take care of you and your family while you stayed with us. I am honored by your comments about me, it truly means a lot to hear a response like that from a guest. I hope to see you again the...

Vermont
Reviewed 28 December 2016

We often stop in the area for a night to break up the long trip down to Southern Jersey, so we've stayed at a few hotels around Wolf Rd. This was by far the best one yet. Suites are spacious, clean, and quiet. The hotel staff is very friendly and takes pride in their work. The buffet breakfast was huge...

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Helpful?
Thank AuntJeanie
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello AuntJeanie, Thank you so much for your feedback about your recent stay. We are honored that you've noticed the pride we take in our hotel and we couldn't be more pleased with the result. We certainly look forward to your return visit the next time you take a road trip! Have a wonderful New Year, Mark Topper Guest Service...

Reviewed 15 December 2016 via mobile

This hotel was nice and clean, Nice breakfast selection, price was in line with other Marriott properties. Very clean bathrooms. This Springhill offers, u sitting down, late checkout until 4PM. There were two things that were noisy 1.the maids made a lot of noise cleaning the rooms, but that might be the norm there. 2. Very loud AC/HEATING unit had...

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Helpful?
1Thank navyman1093
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello navyman1093, Thank you for your review and constructive feedback about your recent stay. I'm happy to hear you did enjoy your stay and would come back again. I do apologize for the noise you experienced. If you have a moment, would you please contact me regarding your room number so our maintenance staff may address the heater unit? Thank...

New York City, New York
Reviewed 12 December 2016

Stayed here while in town for business. Highly recommend. Great breakfast selection, with vegetarian options. Friendly stafff, nice clean room, although the linens were very stiff. Otherwise, great!!!

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Helpful?
Thank ChristyMichelle16
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello ChristyMichelle16, Thank you for the review of your stay with us. I'm glad to hear you enjoyed yourself and found plenty of options for breakfast. Sorry about the stiff sheets; but we'll take that minor setback from an otherwise great stay. We hope to see you again soon; thanks for the recommendation! Happy Holidays, Mark Topper Guest Service Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Region: United States > New York > Albany
Price Range: €113 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Albany-Colonie staff and other travellers.
4 questions
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Swansea, Massachusetts, United States
27 days ago
1 month ago
Island of Hawaii, Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Albany-Colonie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms do vary in size. My room had a large area next to the bed and two closets but my sister's room had less room and one closet.”
 of 5 bubbles NDRTravelsInc, 2 Mar 2017 | Read review
“ask front desk”
 of 5 bubbles JamesP338, 31 Jan 2017 | Read review
“Our room faced the back and it was fine. I prefer to be away from elevators and vending.”
 of 5 bubbles Carlstadt, 27 Nov 2016 | Read review
“check for credit card charges”
 of 5 bubbles Rosepasco, 27 Nov 2016 | Read review
“I prefer the ground floor for easy access to amenities”
 of 5 bubbles JoeD53, 23 Sep 2016 | Read review
5 of 5