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Best Western Albany Airport Inn

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Traveller (111)
Room & Suite (52)
Pool & Beach (7)
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Overview
  • Excellent25%
  • Very good32%
  • Average21%
  • Poor13%
  • Terrible9%
Travellers talk about
“albany airport”(88 reviews)
“retractable roof”(12 reviews)
“room was clean”(54 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (886)
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All reviewsalbany airportretractable roofroom was cleanan early morning flightthe shuttle driverindoor poolgood nights sleepwolf roadan older hotelfirst floorfree breakfastconvenient locationnew yorkwafflespoolsidemicrowavemall
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181 - 185 of 864 reviews
Reviewed 7 January 2017

I stayed at the Best Western last summer and the room was very comfortable and clean. They shuttled me to the airport at 4:30am and I was able to park my car safely at the hotel for a week. What more could I ask ?More

Thank Charlie9862
Response from Laura R, General Manager at Best Western Albany Airport InnResponded 9 January 2017

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see...More

Reviewed 23 December 2016

I always stay here because the rooms are consistent and the value cannot be beat. The only down fall is the shower drainage (slow) and the shower head is ridiculous, as it sprays all over the wall, otherwise it would be all over the bathroom...More

Review collected in partnership with Best Western
Thank wesh496
Response from Laura R, General Manager at Best Western Albany Airport InnResponded 26 December 2016

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and...More

Reviewed 21 December 2016 via mobile

I chose this hotel due to the availability of an early morning (5am) shuttle to the airport. I was surprised that this 2 story hotel did not have an elevator...something to do with when the hotel was built 30 years ago, flight restrictions and the...More

Thank pstearns406
Response from Laura R, General Manager at Best Western Albany Airport InnResponded 22 December 2016

Thank you for your feedback, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer an even better experience for our guests in the future. We hope you will come back and...More

Reviewed 20 December 2016 via mobile

I was stranded at the airport in Albany due to a flight cancellation. I called around 5:30 AM to see if they had any rooms available. The gentleman on the phone was so understanding and sweet. He said he would get me in early and...More

Thank Christyn P
Response from Laura R, General Manager at Best Western Albany Airport InnResponded 22 December 2016

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see...More

Reviewed 12 December 2016

Booked the hotel because of the pool, spent a little more per night just so my son could go swimming. The pool was closed, as soon as I got there called the front desk . It took two days before someone gave me a answer....More

1  Thank Jeff Jenn B
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Heated pool
Indoor pool
Details
Price range
US$89 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (111)
Room & Suite (52)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Christine H
20 April 2018|
AnswerShow all 5 answers
Response from duffduff2018 | Reviewed this property |
Breakfast was at 6 AM I think. For us, at 3:30 AM they had muffins, fruit and coffee for us as it was so very early. Yes, the shuttle leaves at 4:15 and will run every 15 minutes after that if needed.
1
Vote
SunflowerGarden05
26 March 2017|
AnswerShow all 3 answers
Response from Gring0bill | Reviewed this property |
You can call them. I do believe they will pick you up at that hour.
1
Vote
Dorothy T
1 January 2017|
Answer
Response from Laura R | Property representative |
Yes, $20.00 for 15 days of parking
0
Votes
Room Tips
"Go somewhere else until they update"
Read review
"the worst experience ever"
Read review
"Rooms facing pool face the courtyard. less traffic noise but no outdoor view. I saw snow."
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"1st floor not near pool"
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