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Hilton Garden Inn Albany / SUNY Area

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#7 of 50 Hotels in Albany
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Hilton Garden Inn Albany \/ SUNY Area
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582 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albany / SUNY Area
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Showing 570: English reviews
NY
Reviewed 22 June 2016 via mobile

I loved staying here. I loved the bed, I loved the spa tub, I loved the room, I even loved the parking garage because it was raining.. Just a few step to the elevator and Up to my room in a few minutes..Great service and check in was a breeze..very close to State offices and SUNY.

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Helpful?
Thank Jeropero
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to rate your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that you enjoyed your stay as our guests comfort and security are our main focuses. Thank you again and we look forward to welcoming you back on your next trip to the Albany...

South Bend, Indiana
Reviewed 21 June 2016

The hotel is exactly what you expect from a Hilton Garden Inn...comfortable and efficient staff. I was pleasantly surprised by the food at the bar on a slow Sunday night, when things in many hotels, are frequently sloppy and not up to snuff. I ordered a rare burger, which a lot of places will not do. The quality of the...

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Helpful?
Thank HoosierontheMove
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Hello, thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. Glad to see that you enjoyed everything with your stay from your accommodations and your dining experience at the Garden Grille. I will share your kind words with the staff as it is always a pleasure to...

Ann Arbor, Michigan
Reviewed 18 June 2016

I was on my way to Boston and had just stopped at Cornell. I think that this hotel was convenient for my family. This hotel does have a great location. The hotel is right down the street from SUNY Albany and only a few miles from downtown. When we got to the hotel, there were several rowdy guests who were...

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Helpful?
Thank Brady N
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see you enjoyed your stay with us. Unfortunately, the weekends to get a little hectic with sports teams that stay with us and I am glad that this was not a major impact on...

Reviewed 15 June 2016

This hotel is clean, spacious, well kept the beds were extremely comfortable. The staff was very pleasant. We enjoyed our stay. We liked the quick check-in and check-out. we were directly across from The University.

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Helpful?
Thank Antonia D
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience staying with us here at the Hilton Garden Inn Albany/SUNY Area. We are glad to see that you enjoyed your stay with us as it is our goal to provide our guests with the best experience possible. Thank you again for your time and we look forward to the next...

Rishon Lezion, Israel
Reviewed 14 June 2016

We stayed one night on the way from Niagara Falls to New England. Clean, quiet sleep. The mattress was sunk on one side. Breakfast is not included. Cost $ 11 per person. In the evening there was no free coffee in the lobby.

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Helpful?
Thank meniku
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for rating your stay with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that we provided you with a quiet, clean, and comfortable atmosphere on your way to New England. Hopefully we will see you on your return trip back home!

Reviewed 12 June 2016

After a long and particularly grueling business week, it was nice to know that after my days of working and training were done, I had a nice oasis of calm and luxury to return to. Everything about my stay in the hotel was pleasant, from the great breakfast selection to start my morning with, to the extremely comfortable bed to...

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Helpful?
Thank V6443VKkevinr
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Hello, and thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. We appreciate the feed back you provided and are glad to see that you enjoyed your stay with us. We look forward to welcoming you back on your next trip to the Albany area.

Auburn, New York
Reviewed 11 June 2016

Best place to stay checking in and checking out .room service was fast and inexpensive and the adjustable mattress is amazing it will be the best sleep you will ever have they also have a business area to print and fax at no charge

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Thank Bert V
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you so much for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. We strive to provide our guests with the best experience possible while staying with us and it looks like we were able to do so for you. Thank you again for your kind words and we...

Enfield, Connecticut
Reviewed 8 June 2016

I needed to go to Albany last minute for a very stressful situation. I was frazzled... The staff here were very nice. The room was exceptionally clean. I slept well, the breakfast was good, and the price was reasonable. I want to thank the bar staff for not rushing me or the other patron out of the area just because...

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Helpful?
Thank HollywoodNIN
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that we did all we could to ease your situation and provide you with comfortable accommodations. Thank you again and we look forward to welcoming you back to the Albany area.

Peru, New York
Reviewed 8 June 2016

Will not stay with Hilton Garden or sister hotel again and will not advise to anyone else to.. Rude staff. When called to book reservation the booking and whennyou get there the front desk young ladies don't act as if they care what you were told on the booking line. So then have the young ladies do the booking then....

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Helpful?
Thank michaelwV9991XF
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good day and thank you for your comments. I do apologize for any miscommunications from reservations to the property in regards to your stay. We have taken steps to correct behaviors the individuals you dealt with on property. Again, thank you for your comments and enjoy your weekend.

Austin, Texas
Reviewed 8 June 2016

If you're visiting Albany and need a hotel near SUNY this is the place. It's right across the street and has a restaurant and bar open most nights until 10pm with the friendliest staff (ask for Amanda!) and a great chef with s wide selection of menu items. The room rate is reasonable and the rooms are clean. Parking can...

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Helpful?
Thank Marya T
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am thrilled to see that you enjoyed your stay with us and found our amenities to suit your needs. I will share the kind words with Amanda and the rest of our Food and Beverage staff you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: €92 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
7 questions
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Philadelphia, Pennsylvania
23 days ago
Minneapolis, Minnesota
6 months ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon
Bricktown, New Jersey

See all questions (7)

Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms seem OK. I can't comment on all the floors.”
  • Closet and Microwave Area
  • Excecise Room
  • Bed and Desk
  • View looking towards door
 of 5 bubbles EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
 of 5 bubbles bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
 of 5 bubbles NLLTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
 of 5 bubbles geves2016, 26 Sep 2016 | Read review
“Clean, easy access to highway and to SUNY Albany.”
 of 5 bubbles AlexTeacherTraveler, 1 Sep 2016 | Read review
5 of 5
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