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Hilton Garden Inn Albany / SUNY Area

1389 Washington Ave, Albany, NY 12206-1009
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1 room, 2 adults, 0 children
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Close 
  • American Italian Heritage Museum
    1.1 km
  • 3 star hotel
  • Pool
Reviewed 21 July 2016
Convention
Very nice place friendly ppl food was very good nice place to... more
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597 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albany / SUNY Area
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Cicero, New York
Reviewed 21 July 2016

Very nice place friendly ppl food was very good nice place to stay but note no continental breakfast or hot one you must buy it you must buy it it's not part of the stay, overall we enjoyed our stay and we wasn't ready to go.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 892fernt
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that you enjoyed your stay with us and the amenities we have to offer. Unfortunately, we do not offer continental breakfast as a Hilton Garden Inn standard. Thank you again and we look...

Scarborough, Maine
Reviewed 20 July 2016

In town for an over night on the way to visit sick family in Syracuse,NY. Service was very good, everyone was very pleasant. A quick evening meal at the bar was great. We stay at this Hilton at least once a year and would recommend it.

Review collected in partnership with Hilton Garden Inn
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Thank PAT8480
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good morning and thank you for taking the time to share your experience while staying with us on your way to Syracuse. I am glad to hear that we provided you with the customer service that our guests can expect from Hilton Garden Inn. Thank you again for your time, and please send our best to your family.

Reviewed 17 July 2016 via mobile

Visited on the weekend of July 9-10. The accommodations were very nice. Room was very clean and the staff was friendly and helpful. My only complaint was the television . Using the channel guide it didn't show what was playing on the channel as you scroll. Overall nice hotel would definitely stay again

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Helpful?
Thank Debbye T
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

We appreciate your feedback on your previous stay here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that everything from your accommodations to our staff helped you to enjoy your stay to its fullest. Thank you again and we look forward to welcoming you back to the Albany area in the future.

Austin, Texas
Reviewed 16 July 2016

We went for a college tour. The campus was across the street and very convenient. We called in advance to find out about shuttle and ground transportation. They do not have a shuttle from the airport or Amtrack Station.

Review collected in partnership with Hilton Garden Inn
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Thank MomOfStudent
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to rate your experience while staying with us at the Hilton Garden Inn Albany/SUNY Area. I am glad to see you enjoyed your stay with us and we look forward to welcoming you back on all your trips to the SUNY campus for years to come.

Providence, Rhode Island
Reviewed 13 July 2016

I stayed at this hotel for a family event and it was very well kept and clean. Staff was very nice. Breakfast included made to order omelet and pancakes plus the typical hotel breakfast buffet and was, I believe, under $10.00 for all-you-want. The location is convenient to SUNY. It is surrounded on one side by an old hotel which...

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Helpful?
Thank Ron S
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good morning and thank you rating your experience here at the Hilton Garden Inn Albany/SUNY Area. I am pleased to see that we did everything we could to ensure you had a wonderful experience while staying with us. Thank you again for your time and we look forward to welcoming you back on your next trip to the Albany area.

Albany, United States
Reviewed 13 July 2016

I was very happy with the hotel and its accommodations. This hotel was located perfectly for our trip to the University of Albany. My trip was soured by a bad mattress. I did not sleep well because of the ruts in the mattress.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin K
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that you enjoyed your stay, but do apologize for the mattresses. We are constantly preforming maintenance on them to ensure they Garden Sleep Systems are working properly. Thank you again and we look forward...

New Fairfield, Connecticut
Reviewed 11 July 2016

We stayed here for 3 nights - 2 adults and 2 kids sharing a room with 2 queen beds. It is located right across the street from SUNY Albany. Rooms were clean and very quiet. Staff was very nice and very helpful. WiFi was good - we had 5 devices connected with no real complaints. Rooms have a microwave and...

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Helpful?
Thank pomeroy13
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for sharing your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I'm glad to see that you enjoyed some of the many amenities that we have to offer and that our staff could facilitate that for you. Thank you again and we look forward to welcoming you back on your next trip to...

Long Island, New York
Reviewed 10 July 2016

The closet door was broken. The refrigerator was broken and extremely dusty. Obviously was not cleaned in many months. These things should be inspected before Uluru check in not after you call down to the office 3 times.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gail H
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good morning and thank you for taking the time to rate your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I do apologize for any inadequacies you had experienced with your room during your stay, and I hope they were able to be resolved. Your comments will only help enhance our guests experience and are...

Baldwinsville, New York
Reviewed 5 July 2016

Check in was for 3pm but they didn't have a room ready until 320pm. Service was great and courteous. Bed was AWFUL. Very stiff with little to no cushion. Rooms felt small with basic furniture. Breakfast was plain.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Juice7088
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you forward to taking the time to rate your stay with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that our staff provided you with the customer service you can expect from Hilton Hotels. Thank you again for your feedback and we look forward to welcoming you back on your next trip to...

Montreal, Canada
Reviewed 5 July 2016

Arrived at the hotel easy to find , easy complementary parking . Check in was easy with nice staff . Clean room with adjustable bed, that was a great feature . Excellent hot tub and nice pool area . Unfortunately my only dessspointed was that on the site u could clearly see a patio area but was close on a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J5653ZLmariac
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I'm glad to see that you enjoyed your stay with us, but do apologize for the lack of the patio area that you were expecting on property. We are currently looking into new furniture for our guests to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: €103 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
8 questions
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Philadelphia, Pennsylvania
2 months ago
Minneapolis, Minnesota
8 months ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon

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Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton can be risky as far as noise as they seem to have a lot of young sports teams stay with them. Luck of the draw to get a quiet floor.”
 of 5 bubbles D6506FTbethm, 11 Dec 2016 | Read review
“Most rooms seem OK. I can't comment on all the floors.”
  • Bed and Desk
  • View looking towards door
  • Closet and Microwave Area
  • Excecise Room
 of 5 bubbles EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
 of 5 bubbles bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
 of 5 bubbles NLLTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
 of 5 bubbles geves2016, 26 Sep 2016 | Read review
5 of 5