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Ramada Plaza Albany

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Ramada Plaza Albany
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872 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Albany
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Showing 844: English reviews
Proctor, VT
Reviewed 4 weeks ago

I booked this online thinking they were very close to the airport and I could leave my car there. While the rooms were spacious and fairly clean, the location is further than one is lead to believe on their website.

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Helpful?
Thank PhantomProctor_VT
CT W, Manager at Ramada Plaza Albany, responded to this review

I am sorry to hear you found our advertising misleading and will review its wording to see if a change would make it less confusing. I am glad the hotel accommodations were to you liking and hope you took advantage of the complimentary shuttle. Please come see us again.

Galway, New York
Reviewed 4 weeks ago via mobile

My husband and I along with 3 other couples booked rooms that included shuttle runs to the concert. The hotel was extremely busy. Close to first in line, check in went quickly. Our room "seemed" clean. Upon inspection under our bed we found someone's personal tooth floss, used, a lot of dust and crumbs and a NyQuil gel cap from...

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Thank Cull2667
CT W, General Manager at Ramada Plaza Albany, responded to this review

I apologize for the lack of cleanliness of your guest room. A couple of more minutes would have made such a big difference and I will stress this when discussing your comments with my staff. Thank you for taking the time to tell me about stay.

New York City, New York
Reviewed 5 weeks ago

We only stayed for night. Far better than the one night we stayed at the Comfort Inn in D.C. This past Christmas. This place was clean lots of amenities including a restaurant right in the building.

Review collected in partnership with Ramada
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Thank tyroneb493
CT W, General Manager at Ramada Plaza Albany, responded to this review

Thank you for singing our praises. Please remember use the next time your travels bring you to Albany.

Reviewed 13 March 2017

My wife and I stayed last night 3/12/17. We were in town for the Garth Brooks concert. The Ramada offered a free shuttle to and from the Times union center. The room was clean and comfortable the bed was very comfy also. I would have given them an excellent Rating but their was a little snafu when we checked in....

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Thank DARRYL d
CT W, General Manager at Ramada Plaza Albany, responded to this review

I am thrilled we were able to meet your expectations and provide accommodations for your recent Get A Way......thank you for choosing the Ramada Plaza Albany.

New York City, New York
Reviewed 6 March 2017

I stayed at this location because it was offered as a place to stay to take the bar exam who provides transportation to and from the venue. I want to start off by saying this review has no reflection on the customer service I received from Rhonda, Heather, and the young lady Ashley. Check in was smooth and I appreciate...

Review collected in partnership with Ramada
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Thank selittal
CT W, General Manager at Ramada Plaza Albany, responded to this review

Sir, this review was so bad, I had to take a moment to respond. It is complaints like yours that brings me to this hotel as the NEW General Manager. While I will not convince you to return, I want those reading this to know I will do everything my 20+ years of management experience has taught me to turn...

Boston
Reviewed 28 February 2017

Review collected in partnership with Ramada
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1Thank 917anthonyo
Munnsville, New York
Reviewed 27 February 2017

Review collected in partnership with Ramada
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Thank Joann B
Miami, Florida
Reviewed 26 February 2017

Room I was in was a total dump, there were stains on my sheets. It was a smoking room but there is no excuse for that poor condition. Staff was helpful and did let me out of the bill.

Review collected in partnership with Ramada
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2Thank Jordan K
New York City, New York
Reviewed 25 February 2017

I stayed there for Business purpose. Everything was fine. My only complaint, and no fault for the hotel, was the difficulty and/or delays to get a Taxi cab, so different at all from NYC.

Review collected in partnership with Ramada
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Thank Eduardo C
San Diego, California
Reviewed 25 February 2017

The pillows are extremely uncomfortable. It felt as if my head was laying on a slab of wood. The mattress was just as uncomfortable. There was stains on my sheets. But I was shopping for a bargain. That said, I got what I paid for.

Review collected in partnership with Ramada
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Thank J6047CR

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Albany hotel offers that rare combination of great rates and friendly personalized service. With all new carpeting in the rooms,(Jan,2014) select comfort pillow top beds from Simmons and 32" flat screen TVs, we are confident you will not only be comfortable but have a great night's sleep. Centrally located in Albany just 5 minutes to downtown and the airport. The perfect location for unforgettable weekend escapes and elegant meetings and events. We pride ourselves in customer service with a well rounded knowledgeable staff that has consistently met all our guests needs.Our hotel's staff provides an unforgettable experience by going above and beyond for every guest. Ramada Plaza Hotel offers exceptional service threw out! Sophisticated and friendly, we provide the ultimate experience for business and leisure travelers alike. We have an upscale free hot breakfast with fresh baked goods delivered daily that guests rave about. Our restaurant offers American cuisine including New York center cut steak to our Certified Angus beef half pound burgers. All reasonably priced to fit anyone's budget.We also have 24 hour 7 day a week transportation to the airport. Shuttles are also available for the train and bus stations but are subject to availability.We guarantee the best experience. ... more   less 

Additional Information about Ramada Plaza Albany

Address: 3 Watervliet Avenue Ext, Albany, NY 12206-1629
Region: United States > New York > Albany
Price Range: €78 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Albany 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Ramada Plaza Albany Hotel Albany
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Albany staff and other travellers.
5 questions
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Belleville, Illinois
over a year ago
Belleville, Illinois
over a year ago

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Questions? Get answers from Ramada Plaza Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king room had a dorm fridge,coffe pot and microwave”
856darryld, 13 Mar 2017 | Read review
“Bright, clean . Updated , beds are like sleeping on a cloud, excellent from beginning to check out”
54vivians, 12 Dec 2016 | Read review
“Long ramp to the older section of the building where "handicapped access" room was located- too much walking”
jnskojnsko, 12 Sep 2016 | Read review
“Not a good choice for handicapped people.”
376donw, 31 Aug 2016 | Read review
“We always ask for ground floor. We were on the East end of which was nice, as we didn't get a lot of sunlight.”
584judyp, 28 Aug 2016 | Read review
5 of 5