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Upon check in, a man in a Ramada shirt walked behind the counter, grabbed something and walked away. Didn’t even greet me. Waited 30 minutes to be assisted. This hotel is something out of Hotel Hell. It is run down, out dated and dirty. I...More
Sad to say chilvalry is dead and after probably the worse customer service car rental airport counter location at Albany International airport Customer Service is also DEAD and gone as back in the good ol days , customer service representatives went beyond to satisfy the...More
This was the worst hotel I've ever stayed. First, the check in, the person who was checking people in was new and was by himself. So there was a line and then he ran across a problem and kept calling someone on the phone to...More
Review collected in partnership with Ramada
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1 Thank elizabethbM7867ZY
Response from CT W, General Manager at Ramada Plaza AlbanyResponded 5 days ago
I am sorry your experience was so distasteful and will use your comments to make some necessary changes to our staffing levels and room inspections so that we may improve. Please request the tower the next time you are with us.
US$95 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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