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Homewood Suites by Hilton Albany

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#3 of 50 Hotels in Albany
Certificate of Excellence
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Homewood Suites by Hilton Albany
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1,189 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
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Reviewed 3 days ago NEWvia mobile

Okay loved the service, breakfast and overall hospitality. Housekeeping ladies were all Great, the only thing was the weird little bugs kept Popping up and trust me im not afraid of bugs not even water bugs that fly but these bugs were weird, they werent bed bugs but looked like a roach mixed with spider, just be aware.

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Helpful?
Thank Melinda J
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Melinda J, I am terribly sorry about your recent experience at our hotel. The bugs that you saw around our hotel area are stinkbugs. Due to an early spring, the stinkbugs are coming out earlier than we expected. Although they are not harmful, I understand the frustration and inconvenience of bugs. We are currently working hard on eliminating these...

Milton, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Homewood Suites is clearly one of the best hotels in the Albany area!  I was there for just a single night, but I had all the comforts of home right in my room. Being an extended stay brand, the rooms are equipped with fridges, stoves, microwaves and counter space to make your own meals. I haven't had much experience with...

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Helpful?
Thank Lukas C
About Hotel's Favourite Review
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Lukas C, Thank you for your warm review. We are pleased to hear you enjoyed your stay with us. In addition to our daily complimentary full hot breakfast, we also offer complimentary evening social Mon - Thur 5pm-7:30pm, which includes complimentary beer and wine. I hope you'll have the opportunity to join us for our evening social on your...

Orlando, Florida
Reviewed 4 days ago NEW

The hotel was a great value, and the staff were very good to us and our kids. I was a diamond member of Hilton when I traveled for work two years ago, and this is the first review I gave as the staff was so good, especially Terri the food and beverage manager.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank mikemA6766LX
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear mikemA6766LX, Thank you for your positive review, especially your comments about Terri. We take pride in making our guests feel at home and I hope you felt that way. We hope to welcome you back again in the near future. Regards, Sherrene Z Director of Operations

Fairport
Reviewed 1 week ago via mobile

The hotel is very clean, the staff is friendly and the rooms are large enough to kick back and relax in. Homewood Suites offers dinner and free beer and wine, Monday through Thursday's, so that's an added bonus! Definitely recommend these properties.

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Helpful?
Thank erickQ9422WU
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Hello erickQ9422WU, Thank you for your warm review! We are pleased to hear you had a relaxing stay with us. In addition to our complimentary evening social, I hope you had the opportunity to enjoy our complimentary full hot breakfast as well. We hope to see you again in the near future. Regards, Sherrene Z Director of Operations

Mineola, United States
Reviewed 2 weeks ago via mobile

I have stayed at Homewood suites in Albany for over 100 days last year! Best hotel I have stayed on business in my career. The employees are truly wonderful! My housekeeper Mary keeps the room spotless, the ladies at breakfast always make my morning, and the amenities and welcome you receive right from the moment you walk through the door...

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Helpful?
Thank Tamara F
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Tamara F, Thank you so much for sharing your experience. It's been a pleasure to be your home away from home. We love having you here! We can't wait to see you again. Best, Sherrene Z Director of Operations

Reviewed 2 weeks ago via mobile

I don't usually write reviews for anything. That being said, the staff at this hotel is second to none. Add in the 24-hr gym (I'm a gym snob), basketball court, and best breakfast coffee cakes in the world, and as long as they have availability, I'm never staying anywhere else when I'm here on business. I've been here 15 or...

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Helpful?
Thank Brian L
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Brian L, Thank you for taking the time to share your experience. I am so glad I was able to resolve your billing issue in a timely manner. We understand the frustration of billing errors especially if it needs to be submitted for company expense. As part of the Homewood Suites culture, we strive to make our guests feel...

Peabody, United States
Reviewed 2 weeks ago

Clean comfortable room. Desk Attendances more than met my expectations. Friendly and extremely helpful. Breakfast bar was always supplied, and dinner was plentiful and tasty. One morning, the ice had accumulated on the driveway and sidewalks. Jason was out with a seed spreader Delete repeated word "salt" or ice melters. As I shuffled toward my car, I realized Jason was...

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Helpful?
Thank Alun E
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Alun E, Thank you for your warm review and your comments about Jason. He is an asset to our company. I will be sure to relay your praise to Jason, I'm sure he will be delighted to hear. I am also pleased to hear you enjoyed our complimentary breakfast and evening social. We hope our menu items remind you...

Waterbury, Connecticut
Reviewed 2 weeks ago

Business traveler. Had a one night stay. Clean room. Good location. Would stay again. Friendly staff. Room had full size frig, 2 top plate oven, and sink. Table, desk, king size bed, nice size walk in shower, large flat screen T.V.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Y5755YJpeterg
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Y5755YJpeterg, Thank you for your positive review. We are pleased to hear you had a pleasant stay with us. All of our suites are equipped with all the features you mentioned. We do also offer studio and 1 bedroom suites with 2 queen beds in them, and 2 bedroom suites with 1 king bed and 2 queens - perfect...

Pittsburgh
Reviewed 2 weeks ago

We visit Albany regularly and the Homewood Suites has become the only option for us. Everything about it has remained consistent over the last couple of years: room quality, room cleanliness, staff support and service. All around one of the best hotel experiences I've ever had. Never any surprises -- at least not unpleasant surprises. I'm posting another review because...

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Helpful?
Thank ontheroadtoomuch
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear ontheroadtoomuch, Thank you for posting another review on our hotel. We are happy to hear you had yet another positive stay with us, especially your comments about breakfast and housekeeping staff. Your positive comments will be shared with the team on our next huddle Monday morning. I'm sure they will be glad to hear your praises. We are looking...

Port Crane, United States
Reviewed 3 weeks ago

I would recommend this hotel to anyone. They truly care about you. I have been staying with them for several years for our Legion Convention held in the area. Last year I lost my brother just before our visit and when I arrive in my room there was a bouquet of flowers and a card with their condolences. That little...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank I2531ZNtinah
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear I2531ZNtinah, Thank you for taking the time to review our hotel. We are very sorry for your loss last year. Being a "home away from Home," all of our guests are like family to us. We hope you had an enjoyable time with us this year and we can't wait to see you again next year, if not sooner!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 

Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd., Albany, NY 12205
Region: United States > New York > Albany
Price Range: €150 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites
Hotel Style:
#1 Business Hotel in Albany
#1 Family Hotel in Albany
#1 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albany staff and other travellers.
12 questions
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Anaheim, California
1 month ago
Cazenovia, New York, United States
6 months ago

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Questions? Get answers from Homewood Suites by Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side in warmer weather are quieter. There is a bar on the north end; bands play on the patio on weekends.”
 of 5 bubbles ontheroadtoomuch, 2 Feb 2017 | Read review
“the suites are massive”
 of 5 bubbles jaseyandfriends, 28 Jan 2017 | Read review
“Get the 3rd floor rooms , Ms. Mary rocks !”
 of 5 bubbles Cyns280z, 20 Jan 2017 | Read review
“go with courtyard facing rooms to cut down on highway traffic noise”
 of 5 bubbles 263darrellc, 2 Jan 2017 | Read review
“E check-in seems to be encouraged”
 of 5 bubbles bulletemail1, 8 Dec 2016 | Read review
5 of 5