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Hampton Inn & Suites Albany - Downtown

1,097 reviews
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Traveller (96)
Room & Suite (85)
Dining (11)
Overview
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(146 reviews)
“valet parking”(53 reviews)
“palace theatre”(16 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Albany - Downtown
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,097)Write a Review
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All reviewsfront deskvalet parkingpalace theatrewithin walking distancepearl streetvalet servicebars and restaurantscomplimentary breakfastalbany downtownparking lottimes union centerbreakfast staffbusiness tripwafflesfresh fruitvery nice hotelnew york
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211 - 215 of 1,073 reviews
Reviewed 12 October 2016

Location downtown Albany. Room was very clean and the lobby fantastic. Free Continental Breakfast and it was exceptionally good. Staff was friendly and the hotel will go above and beyond to meet your needs. Disappointed in lack of free parking - $15 per night -...More

Thank SLAM_Review
Management response:Responded 24 October 2016

Dear SLAM, Thank you very much for your positive review and we are very glad to see that you have enjoyed your stay with us. We appreciate your feedback in regards to the parking experience. We are looking forward to your next visit. Regards, M...More

Reviewed 11 October 2016 via mobile

This is one of the nicest Hampton Inn's I've stayed inn. Quick friendly check inn. Parking is overnight $15 valet. Our room was meticulously clean, modern, and very nice for the price. Offers a mini fridge and microwavw. Comfortable beds and pillows. Business desk allow...More

Thank Terina B
Management response:Responded 26 October 2016

Dear Terina B, Thanks for the kind review. I am very pleased you enjoyed your stay with us. We hope to see you again soon. Sincerely M Hemmid-General manager

Reviewed 11 October 2016

Shower didn't drain told man at desk he shrugged shoulders and said I would make a note of it. Would have gotten better service at Motel 6. Very disappointed for 250 a night. Will not stay there again.

Review collected in partnership with Hampton
Thank J5350MAmarkf
Management response:Responded 26 October 2016

Dear J5350MAmarkf, Thank you for your review. I apologize for the sub-standard service provided during your stay with us. Please contact me at mh@banyan-ig.com, and I will make this right for you. Regards, M Hemmid

Reviewed 10 October 2016 via mobile

I checked in this evening and was assigned to a floor under construction. Ripped up floors. Smell of paint and/or carpet glue. Ridiculous. We were then shown to another room. Missing carpet and baseboards but it doesn't smell. What did I do to deserve that...More

Thank Andrew W
Management response:Responded 26 October 2016

Dear Andrew W, Please accept my sincere apologies for the inconveniences you have experienced during your stay. The hotel is under renovation so we can enhance our guests' experience. Kindly contact me at mh@banyan-ig.com and I will make it right for you. Sincerely yours, M...More

Reviewed 10 October 2016

i don't usually write reviews but ths time I have to.... long story short is that i was staying there for the Albany marathon and I missed my shuttle bus from the downtown area to the start line over 20 miles away. Husani, the front...More

1  Thank Pat S
Management response:Responded 26 October 2016

Dear Pat S, We appreciate you taking the time to make us aware of your delightful experience during your recent stay and we are glad you made it to the marathon. We are always pleased to receive praise and acknowledgment of such a positive nature...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$132 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (85)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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_Lauren_Amy_93
3 September 2017|
AnswerShow all 3 answers
Response from Jerry V | Reviewed this property |
Found it in old email ALBHS dot HAMPTON dot SUITES at Hilton dot
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23 July 2017|
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Response from P5946FFjamesl | Reviewed this property |
Not that I am aware of
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Room Tips
"Ask for Wallace!"
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"Our room was at the front and we looked out over the city towards the river."
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"Ask for a room higher up in the hotel -- the second floor is almost "street view""
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"very quiet and comfortable"
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