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All reviewsthe executive loungecapitol buildingamtrak stationshuttle servicetimes union centerfront desk staffnew yorkvalet parkingbusiness tripbed was very comfortablelobbyconferencecapitalstatestarbucksconcert
Although I think this hotel is comparable with others in the area, I was not impressed We were there for a conference. Long lines to check in and check and super long lies for the elevator (one was out of service). Room service food was...More
Rooms very larger than most, Very clean and beds were super comfy. I was here for a 3 day conference and had great stay. The staff was very helpful and friendly. Ballroom staff was helpful and ballrooms were nice.
Response from Ozgen C, General Manager at Hilton AlbanyResponded 18 June 2018
Thank you so much for taking your time to share your compliments.
Very much look forward to welcoming you once again!
Made a reservation at this hotel over a month ago, we had no real problems checking in, however, we checked in at 4:30 in the afternoon, proceeded to head to our room on the 12th floor. When we got off the elevator, there was a...More
This hotel was right across the street from my wedding venue so we blocked off a floor for guests, we got ready in the bridal suite here, had our after party here and did a morning after breakfast . It’s too much to type on...More
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Whenever I had any issue or assistance required, the front desk staff was outstanding in its helpfulness.
Now mind you this is not to imply that the Hilton Albany was full of problems needing assistance. The room door was the only really snag in my...More