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We have stayed at this hotel dozens of times with our dog for over a dozen years. Today after we made a confirmed reservation they told us they were no longer "pet friendly" since the new year and did so in a very unfriendly manner...More
3 Thank 52,725,272
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 28 January 2015
Considering I, personally, heard my AGM and front desk associate discussing this matter with you, I can only say that I could not disagree more with your account of it. That being stated, I thank you very much for your previous business and apologize that...More
Stayed here do to proximity to suny Albany. Got an excellent price from Priceline . Hotel is very dated but size of room is huge!! They offer free dinner and breakfast but I didn't go to either. It's a good value especially if you want...More
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 23 January 2015
Thank you for taking the time to complete a review here on tripadvisor. We do appreciate it very much. I do apologize that you didn't enjoy your stay as much as perhaps you expected to. We are working on making some upgrades shortly that will...More
Very nice extended stay. Clean rooms, comfortable beds and friendly staff. Provides a full breakfast daily and dinner Monday - Thursday all included with your stay. With full kitchenettes in the rooms who needs to have food included twice daily but they do. How great...More
2 Thank donna703
Response from Matt C, Manager at CrestHill Suites AlbanyResponded 20 January 2015
Thank you for an incredible review of our hotel. Your gracious comments are certainly welcomed and most appreciated. I hope that we can continue to be your hotel of choice whenever you're in Albany and can't wait to have you back as our guest!
nice hotel with a friendly staff. Hallway was a little dirty,but room was clean. Room was not as large as some suites hotels and the layout was strange but over all a nice stay. Breakfast was good with a nice selection. Will stay here again.More
Response from Matt C, Manager at CrestHill Suites AlbanyResponded 19 December 2014
Thank you for your review of our hotel and your stay. I know we do have a somewhat unusual layout of our studio suites but our one bedroom suite is pretty normal! :) Hopefully next time in Albany we can upgrade you to a one...More
We travel several times a year to Nantucket to visit my wife's father and step mom. On the way back we always overnight in Albany to visit my mom who has senile dementia and my sister. We always stay at this hotel. Others have described...More
1 Thank Daniel W
Response from Matt C, Manager at CrestHill Suites AlbanyResponded 12 December 2014
Thank you for choosing our hotel and for the incredible review. I hope that we continue to see you here for many years in the future!
US$100 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Romantic Hotel in Albany
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking... More
I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking utensils. Hope this helps!