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CrestHill Suites Albany

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Traveller (98)
Room & Suite (57)
Dining (19)
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Overview
  • Excellent39%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible8%
Travellers talk about
“social hour”(27 reviews)
“full kitchen”(45 reviews)
“living room”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from CrestHill Suites Albany
Special Offer: Book Direct and Save
Offers from CrestHill Suites Albany
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
There are newer reviews for CrestHill Suites Albany
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Traveller rating
183
156
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All reviewssocial hourfull kitchenliving roomsitting arealaundry facilitiesbeer and winesmoke smellking bedgas stationcrossgates mallhot breakfastwafflesbusiness centerfree breakfast isdunkin donutscapital districtrooms are large
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161 - 165 of 490 reviews
Reviewed 28 May 2015 via mobile

The worst hotel I have been to, very dirty and dusty, I wonder if it's ever cleaned. The windows are very dusty, and the carpet has a lot of stain. I felt very itchy, something was biting me and that could be fleas, coz my...More

3  Thank elfism
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 3 June 2015

It is always quite unfortunate when you receive a review such as this. As everyone knows, where there's smoke, there's fire, so I'm sure there must be some truth to what you are reporting. However, I must say I would have at least expected the...More

Reviewed 27 May 2015

Service was poor they only madeup the room 1 day and we were thier 4 days the phones did not work the halls reaked of cigrette smoke in the nonsmoking section and all this was reported to the manager with no reultsMore

1  Thank lumpy103
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 3 June 2015

As the GM, I am embarrassed to admit that I was not aware of your circumstances until right now. I am not sure what manager you made aware of the issues but I assure you I will do something about it. Please call me directly...More

Reviewed 21 May 2015

We were pleasantly surprised! The two bedroom suite was exactly what these adult siblings traveling together needed! Plenty of space - Quiet, comfortable, and affordable. Great location, too! Would definitely consider this property again.

1  Thank Jean B
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 3 June 2015

We sincerely thank you for your review and cannot wait for you to visit us again!

Reviewed 19 May 2015 via mobile

Stayed only for one night, May 18th, 2015 - a great place for the money, especially for families! Breakfast was good, nothing spectacular, but complete, what more can you ask of a mid-priced hotel. I would request a room opposite the highway though as against...More

2  Thank Edward P
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 3 June 2015

Thank you for your review. We'll be sure to start working on making everything here spectacular because it truly shouldn't be anything less...

Reviewed 19 May 2015 via mobile

Hygien, cleaning,smell, silent, room serving,enough Parking space with one word EXCELLANT................................................................................................................................................................................

Thank Mehmet Bayezid A
Response from Matt C, General Manager at CrestHill Suites AlbanyResponded 3 June 2015

Thank you for an "excellent" review. We truly appreciate it.

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$106 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Albany
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Albany
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (98)
Room & Suite (57)
Dining (19)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebSue53
1 October 2017|
Answer
Response from Pratik P | Property representative |
Yes, but it depends on the availability. Please ask front desk when you arrive at hotel.
0
Votes
Valerie P
29 December 2016|
AnswerShow all 6 answers
Response from teach63 | Reviewed this property |
I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking... More
0
Votes
Christine D
11 December 2016|
AnswerShow all 4 answers
Response from Pratik P | Property representative |
Hello Christine, The hotel is Non-Smoking.
0
Votes
Room Tips
"Very spacious, with lot of light..."
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"Make reservations anytime but don't be surprised the rooms are full when others find this gem hidden..."
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"Perfect felt like my own home away from home"
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"Ask for a pool view room. This is the brighter side of the hotel offering more sunlight."
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