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CrestHill Suites Albany

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CrestHill Suites Albany
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431 Reviews from our TripAdvisor Community

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Showing 420: English reviews
San Antonio, Texas
Reviewed 18 September 2014

During my recent business travel to Albany, my company booked our stay for the convenience of using the hotel shuttle services. I arrived to the hotel after a long day of travel and was given a room on the 3rd floor that had a horrible smell of pet urine, the bed was messy and a dirty towel filled with hairs...

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1Thank MikenCynt
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review of our hotel. I must say that I am quite embarrassed and extremely sorry for any and all inconveniences you encountered while a guest of ours. I feel it is very important to tell you that I have been the GM at this hotel for just over a week and truly appreciate receiving information such...

Saint James, New York
Reviewed 13 September 2014 via mobile

Was happy to find a dog friendly hotel in a convenient Albany location. The staff at the front desk were very friendly and helpful. The first thing we noticed when getting up to the 2nd floor was the strong smell of smoke. As non smokers this was not a good first impression. The room was spacious but the 2 "queen...

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Thank Doherty130
Delmar, New York
Reviewed 11 September 2014

love Angela,sweet lady who is the chef. The hotel's breakfast is the best. It is a small but lovely hotel in the downtown Albany, located very close to the Suny-albany campus, so if your family will visit the campus, the location will be the best. it is just a few minutes walk away.

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Thank tina w
Edmonton, Canada
Reviewed 9 September 2014

Overall I was pretty happy staying here at Cresthill! It was dog friendly and was in a great location by the highway but far away enough that it was quiet. I really enjoyed walking to the U at Albany across the street as well. The room was clean-ish. The couch was pretty stained and the shower curtain had the moldy...

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Thank vmeiyeung
Ithaca, New York
Reviewed 9 September 2014

We chose this hotel based on its website as well as the fair price of a suite. We were able to check in early and were greeted with friendly front desk staff. Gage was particularly nice. Our room was nicely furnished. I do agree with a reviewer that It needs some updating, namely carpeting and cabinets. However, it was clean,...

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Thank nanci_h_b
New York City, New York
Reviewed 5 September 2014

I stayed at the Albany Crest Hill Suites for 3 nights for business. The staff was very nice - Gage in particular was very funny and knowledgeable. All of the staff were friendly, but they are representing an old product, which is not their fault. When I arrived on the 3rd floor it had a horrible, old dirty carpet smell...

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Thank MyPartyofFive
New York City, New York
Reviewed 3 September 2014

I recently stayed at the Albany CrestHill Suites. My stay overall was pleasant and my room was very clean and comfortable. I would certainly stay at this hotel again, however there were a few issues that I feel should be fixed. First, there is a strong smell of cigarette smoke in the hallways and common areas of the hotel. While...

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Thank int-reviewer
Charlotte, North Carolina
Reviewed 31 August 2014

We stayed in the hotel while visiting local family. The suites are very nice, with plenty of room. Typical breakfast buffet, which I never really like, but it is typical of inexpensive hotels. Desk and cleaning staff are very nice and accommodating. Hotel could definitely use some better care--dirty carpets in stairways, trash not picked up that had blown into...

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Thank sdaggett
Massachusetts
Reviewed 26 August 2014

Stayed two nights in a first-floor king "suite" here to be near Saratoga for the Travers Stakes weekend. Best choice we've made in 3 years of going to the track. Very large open room with bed, living area and full kitchen in L-shape room. Nice, mid-level choice and a great price for this size room during a busy weekend. Across...

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Thank susanmassachusetts
Reviewed 26 August 2014

August 25, 2014 We wish to compliment your hotel, Crest Hill Suites, Albany, for the exemplary services provided by Latoya, Teon, front desk personnel and support staff. We found our accommodations (2 bedroom suite 327) to be spacious, clean and comfortable. We are accompanying our daughter to RPI for her 3rd year of study. Please note that Latoya went absolutely...

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Thank Velvet O

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Avenue, Albany, NY 12206
Region: United States > New York > Albany
Price Range: €90 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
6 questions
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2 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
 of 5 bubbles bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
 of 5 bubbles 518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
 of 5 bubbles makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
 of 5 bubbles gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
 of 5 bubbles jintsrool, 23 Aug 2016 | Read review
5 of 5