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CrestHill Suites Albany

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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CrestHill Suites Albany
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440 Reviews from our TripAdvisor Community

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Barrington, Rhode Island
Reviewed yesterday NEW

The hotel was very adequate, conveniently located, and affordable, but the staff don't seem to be very aware of the customer service aspect of this business. They were friendly, but clueless. My room AC worked well, and the bed was comfortable. Some issues with the bathroom (toilet handle fell off and shower water was barely lukewarm). Others in my party...

Thank RhodeScholar123
Litchfied, Nh
Reviewed 1 week ago

Didn't really know what I was getting aside of a king size bed. Beautiful room, small kitchen and living area super clean and tasteful. Felt welcomed by gentlemen at the desk on arrival. Continental breakfast available in the morning. Overall a very pleasant stay with no complaints. Would stay there again.

Thank karynstyle
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

We are glad to hear that you enjoyed your stay with us. I will be sure to inform the front desk staff about your review. We try our best to provide exceptional service and make you fell as its a home away from home. You will be glad to hear that we will be upgrading our breakfast soon to better...

Reviewed 3 weeks ago via mobile

For the price the hotel is clean and at convenient location. The property is in need of TLC. Which appeared to be taking place as lobby was undergoing some renovations during the week I stayed. Dog friendly hotel. I took my dog to doggie daycare during the day so as not to cause any issues. He is not a barker...

Thank NewburghNY
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking your time to write a review about CrestHill Suites. As we have only recently acquired the property, we understand that some things needs to be updated. Rest assured, we will be updating the concerns you mentioned in the near future. With the lobby/breakfast area newly renovated, we are also updating our breakfast option. Thanks again for...

Canandaigua, NY
Reviewed 24 April 2017

Whenever we go to Albany, we always stay at Cresthill. Their rooms/suites are always clean and they are pet friendly. We ran into an issue with and upcoming reservation, not Cresthill's fault, but the fault of an online third-party reservation website, whom I shall not name. Eunice, who was on the desk that evening, jumped through hoops trying to make...

Thank cam970
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your wonderful review. We take pride in providing exceptional service and making our guest feel at home. Eunice will be glad to hear about your comments. As for the fruits, we provide apple and banana/orange every morning. Our sincere apologies if the fruits weren't available during your stay. I have already discussed with our breakfast host to...

Gouverneur, New York
Reviewed 23 April 2017

Perfect location to stay when visiting my daughter at UALBANY. The rooms are large enough for the family to hang out together yet have our own space. The kitchenette makes it nice to be able to prepare a home cooked meal for college kids when they aren't able to get home often. Also plenty of shopping and restaurants near by....

Thank debramatott
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Debra, Thank you for taking your time to write a review for CrestHill Suites. I am glad to hear that you enjoyed your stay at our hotel. We apologize that your son couldn't use his Xbox at our hotel. We are working on fixing the issue so that future guests who want to use their gaming devices do not...

Lewistown, Pennsylvania
Reviewed 16 April 2017

Not a bad place. Was missing can opener. Also need to make sure you know when to be at breakfast, and arrive more than fifteen minutes before the end. They allow things to get cold, and even if u are in the middle of eating they are taking away the food.

Thank Itsmechad
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, We appreciate you taking your time to write a review for our hotel. Our sincere apologies for the breakfast not being hot during the breakfast hours and the closing of the breakfast earlier than the time mentioned. I have already had a talk with our breakfast host to make sure such occurrence do not happen in future. As...

Madrid, Madrid, Spain
Reviewed 14 April 2017

We enjoyed a 1st floor studio in the all suites hotel. The room was clean and the kitchenette in excellent shape. The bed was actually super comfi, one you would expect direct out of a super expensive luxury hotel. The breakfast was minimal but good. Excellent fruit, good waffle maker and your standard cereals. They even had a social hour...

Thank Chad D
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Chad, We appreciate you taking some time off your day to write a review for CrestHill Suites. We are glad to hear that you enjoyed your stay, specially our comfortable beds. We are currently working on improving our breakfast with the newly renovated lobby and breakfast area and we hope to have it in operation soon. Thanks again for...

Queens, New York
Reviewed 2 April 2017

Really liked the room everything good. I was surprised the cleaning lady knocked on the door around 930am a second knock came around 1015am when check out is 12noon. Her response was just checking. Other than that I really likedthe studio room.

Thank wgarcia513
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to review CrestHill Suites. We are glad to hear that you enjoyed your stay at CrestHill. Our sincere apologies that you were disturbed before the checkout time. We have addressed the issue you mentioned with the housekeepers to better our service. We hope to see you again when travel brings you back...

Brooklyn, New York
Reviewed 25 March 2017

Spacious, cozy, fully equipped suite with couch, armchair, bath, TV in bedroom and in living room/kitchen area, hot breakfast for a bargain price. Will definitely stay here again next time I'm in Albany

Thank X9419ZAkevinw
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to write a nice review about CrestHill Suites. We are glad to hear you enjoyed our accommodations. We hope to see you soon. Regards, Pratik Patel

Buffalo NY
Reviewed 10 February 2017

First time visitor last week (Thursday -Saturday 2/2-4), with a college basketball team! Booked 11 rooms and the room that me and 2 others were in was a 2 bedroom suite. 1 bedroom came with 2 queens, tv and full bathroom. The other bedroom was a king bed, tv and full bathroom. The common area had a sofa, full kitchen,...

Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to write such a nice lengthy review and praising our service. We greatly appreciate it. Traveling with a team or a group is always a stressful endeavor and I hope we were able to provide customer service that would lessen some of that stress. We look forward to another opportunity to host...

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Management photos: Courtesy of the property manager

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Hotel & Grounds (9)
Dining (2)
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Room/Suite (2)
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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Ave, Albany, NY 12206-1093
Region: United States > New York > Albany
Price Range: €96 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
6 questions
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5 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
jintsrool, 23 Aug 2016 | Read review
5 of 5
US$113* /night
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Prices are for 1 room, 2 adults
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