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Hilton Garden Inn Albany Airport

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#7 of 50 Hotels in Albany
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Albany Airport
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765 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Breakfast area very cramped small you go to order your eggs we go back in another room that's dark just not well set up Worst part is one of the worst fears of travelers the tub when you take a shower does not drain this was one of the worst I've seen so you're standing there taking a shower in...

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Helpful?
Thank Ravensfan113
Rochester, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

As always, this hotel is wonderful. the staff at the front desk and at the Restaurant and bar were fabulous. All were very friendly and helpful. Even house keeping when I ask for a couple extra K-cups it was no problem for them to take the time and help me out. Very enjoyable stay and love the hot tub.

Review collected in partnership with Hilton Garden Inn
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1Thank Jerry J
About Hotel's Favourite Review
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Jerry J! Thank you for your recent stay and review. We are so happy that you enjoyed your visit and stay with us. We are also appreciative of your loyalty of our hotel and compliments of our awesome team members. We look forward to your next visit with us. Thank you! Dee!~

Owens Cross Roads, Alabama
Reviewed 2 days ago NEW

Erika, Lori (and another young lady whose name I cannot remember, but was equally as great) are outstanding. The hotel is clean, comfortable, and everyone was just so friendly. It was a pleasure to stay here, and as I often travel to Albany on business I know where I will stay from now on. It won't even be a question....

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Thank HappyDonor
Albany, NY, United States
Reviewed 2 days ago NEW

Above and behind expectations for a hotel on business travels. Very comfy feel, lobby area was great to do some work at and relax. Bar area nice and food was amazing to say the least. Staff was awesome and super friendly. I will stay at more of these.

Review collected in partnership with Hilton Garden Inn
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Thank jessec28
Reviewed 3 days ago NEW

This was my first visit to this hotel, and hands down -- this was the best service I've received from ANY other hotel EVER! They went out of their way to make us feel welcome, appreciated... almost like we were celebrities (and we're definitely NOT). They were thrilled to accommodate us in every way possible. I would definitely recommend this...

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Thank Liz K
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Liz K! Thank you for your recent stay and review. We are so happy that you enjoyed our service. We strive to deliver genuine warm fun hospitality and love when we hit the mark. We hope to welcome you back soon! Dee!~

Albany, United States
Reviewed 3 days ago NEW

Well managed friendly hotel with renovated rooms and a superb breakfast closely located to the airport. It's a 10-15 minutes drive to the next shopping mall. If you don't need a large gym, then this hotel is a great choice.

Review collected in partnership with Hilton Garden Inn
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Thank robertkS9976KS
Woodbridge, United States
Reviewed 6 days ago NEW

Not a clean hotel overall. I expected better cleanliness from Hilton Garden brand. The fitness center was dirty... not sure when was the last time the emptied trash. The shuttle came to the airport to pick up; did not wait at the designated spot where I was told to wait. Then it flew by that spot. I waited another 15...

Review collected in partnership with Hilton Garden Inn
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Thank 467ehsani
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 467ehsani! Thank you for your recent stay. I'm sorry that the shuttle was unable to pick you up from the airport and for any cleanliness issues you experienced in the fitness center. We pride ourselves on cleanliness and service and missed the mark on your stay. We ask for another opportunity to have you as our guest. Again thank...

Reviewed 1 week ago

We stayed here after attending a show at the Palace Theater. We were about 15 minutes from the theater and the downtown area. It was a good price for the area, and close to things to do. Everything was clean, and the staff was helpful.

Review collected in partnership with Hilton Garden Inn
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Thank 10colleent
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 10colleent! Thank you for your recent stay and review! We are so pleased that you enjoyed your stay, our hotel and amenities. We look forward to your next visit. Dee~!

Latham, United States
Reviewed 1 week ago

Thanks to Hilton Garden in for providing us with a clean place to stay for our employees during the most recent storm in the Northeast. You provided us with quality service and accommodations. Customer attention was very much appreciated. The shuttle to work was waiting when we were ready the following morning. The room was just beautiful!

Review collected in partnership with Hilton Garden Inn
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1Thank joycef293
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Joycef293! Thank you for your recent stay and review. We are so pleased that we were able to accommodate your needs during this storm. Our goal is to provide genuine service to our guests and I am happy that we hit the mark. We hope to welcome you back on a non snow emergency visit! Dee!~

Ithaca, United States
Reviewed 1 week ago

Clean, bright hotel, good food and drink, across the road from the airport. Very comfy beds, friendly staff, and there's a paved running path that goes right by the hotel. Fitness center is small but serviceable- two treadmills, an elliptical, and weights. Small but clean pool and hot tub.

Review collected in partnership with Hilton Garden Inn
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Thank 190margueritew
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 190margueritew! Thank you for your stay and review. We are thrilled that you enjoyed our hotel, team members and amenities as well as the location. We hope to welcome you back in the near future! Dee!~

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Albany Airport

Address: 800 Albany Shaker Rd, Albany, NY 12211-1054
Region: United States > New York > Albany
Price Range: €96 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton
Hotel Style:
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Albany Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were able to check in the night before, and select our own room. We choose the top floor.”
 of 5 bubbles lizk816, 26 Mar 2017 | Read review
“Be sure to avoid room 120 as it is near a generator or some motor; there is a constant humming noise, not loud but you do hear it.”
 of 5 bubbles 114irac, 7 Nov 2016 | Read review
“Good luck! I tried the Hilton way and it didn't work.”
 of 5 bubbles WillMyWifeGetSick, 26 Sep 2016 | Read review
“we had a room in the back and it was fine - quiet”
 of 5 bubbles P3624DPdavidm, 21 Sep 2016 | Read review
“Go early, they book up fast!”
 of 5 bubbles mariagJ2339OI, 9 Aug 2016 | Read review
5 of 5