All the equipment is really really old. No actually WiFi (it exists but no signal). Breakfast is absolutely awful, no cleaning of tables. There was some idiotic performance till 23:00. So kids can not sleep. Only good thing is the room was clean.
The rooms are spacious but not modern...also slightly unkept. The food was delicious and the view from our 5th floor room was like a scene from a movie.It has easy access to the sea promenade. We were on a holy land tour in a group of 34 people from South Africa...Their catering for the group was excellent.
Pros: Friendly welcome, well maintained room, Receptionist very helpful dealing with car rental issue. Cons: paper cups with wooden stirrers in room - had to sign for! to borrow proper cups and spoon! Double bed set up as 2 single beds with gap in middle! Cleaner knocks and walks into room without warning!
As you all know the pictures always telling a beautiful story however the real thing is completely different. Hotel is extremely neglected on the outside that the owners of this establishment cannot afford to paint the outside of the building so it looks like the building has not been painted for 30 years. The hotel rooms are outdated and have not been upgraded for so many years, all the beds in this hotel are two single beds no other beds are available no twin queen or king-size, as well as the bathrooms, are so old and outdated. this hotel is 1 star at best.
As you walk in the hotel was more impressive than I imagined it would be. The reception staff were pleasant and efficient but we were extremely fortunate to have arrive about 30 seconds before a coach party turned up. Otherwise, I can imagine we would have waited to checkin for a very long time. During our stay which was just for one night, there were at least 2 more tour buses and the hotel became very packed. We had requested a room high up but got one below the reception. In any event the views were beautiful but we did not have a balcony so our enjoyment was limited. The room was a bit tired and in need of a makeover but it was adequate. The hotel internet did not work. I was told later that they are upgrading. The nicest part came with the insistence of Shuki who tried very hard to recompense us for our disappointments. He sent down coffee, cake, biscuits, sparkling water, coke and rang several times to ask if we were ok. It was nice of him to try to help. Being diabetic the cake experience was limited and most we left but I have to mention Shuki because he certainly tried his best. The hotel has a car park and frankly, for Tiberias, is a reasonably comfortable place to stay. I have booked to return in January and I only hope the internet is working by then and that Shuki is still there. I will bring extra diabetic pills so I can eat all of the cakes and see if this time I can get a room with a balcony.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing