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The Jaffa, A Luxury Collection Hotel, Tel Aviv

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Rehov Louis Pasteur 2, Jaffa, Tel Aviv 6803602 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (241)
Room & Suite (63)
Dining (41)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Jaffa, A Luxury Collection Hotel, Tel Aviv
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 4 hotels in Jaffa
Location
Cleanliness
Service
Value
Travellers' Choice
The Jaffa, a Luxury Collection Hotel, Tel Aviv resides within Tel Aviv-Jaffa, Israel, a lifestyle locale renowned for its historical port as well as its local flea market and culinary scene. Our hotel pays homage to our historical surroundings and we seamlessly blend a portion of the 13th century Crusaders Wall from the courtyard into our hotel's contemporary lobby. While a guest at our hotel, relax and mingle amongst stylish furnishings at The Chapel Bar or unwind at our elegant spa. World renowned designer John Pawson as created a minimalist style here with custom furniture, sumptuous beds, lavish bathrooms and luxurious amenities.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Kitchenette
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, German, Hebrew
Hotel links
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166Reviews3Q+A15Room tips
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Popular mentions
Arthur Arruda wrote a review Dec 2020
Sao Paulo, SP32 contributions73 helpful votes
Amazing upscale hospitality in Tel Aviv in a very unique and genuine environment. A little bit pricey though an awesome experience worth every cent spent during my 2 night stay at the property. Would return for sure and reccomend to friends and clients.
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Date of stay: January 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Travel_animal wrote a review Jul 2020
17 contributions6 helpful votes
+1
I recently stayed at the Jaffa residences, some real nice modern apartments, which have a separate entrance to the hotel, which was really convinient, as the hotel is temporarily closed due to the global pandemic situation. I have to say even do the hotel side and all its facilities (pool, spa, restaurant) were not open, we still had a great time. Katie from residence concierge was super helpful. Alina which covered some shifts there to super smiley and ready to assist. We also met Torsten the General Manager, which kept us up to date on what is accessible in the city and went out of his way to organize taxi’s, restaurants etc. The residence entrance is located at the heart of Jaffa’s galleries and the famous hanging tree of Jaffa. Lots to explore right outside the residence... and no crowds. We felt very save at the residences as all were wearing mask, screen were set at the residence desk, hand wipes, hand sanitizer and mask were displayed at the desk for everyone’s use. The were on top of it, we felt great in the new normal. Also have to mention that they have an amazing gym, too notch equipment, best of the best Technogym. So if you are planning to go to Tel Aviv... for me this is the place. Thank you to the Jaffa Residence Team, we cant wait to return to see all open again.
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Happiness742688 wrote a review Mar 2020
4 contributions1 helpful vote
This hotel is just such a good experience. The staff is incredibly friendly and warm. The rooms are elegant and modern. The gym and spa are incredibly comfortable - I love the sauna and found it to be the perfect way to end my stay. Special mention must go to Freddie who is incredibly warm and friendly and was able to arrange a late checkout for us. We celebrated my wife’s birthday and they even sent up a bottle of champagne and chocolates on the house. Amazing experience and definitely will stay here again.
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from TorstenRichter1, General Manager at The Jaffa, A Luxury Collection Hotel, Tel Aviv
Responded 16 Jun 2020
Dear Happiness742688, Thank you for taking the time to share your experience and impressions about the hotel, designed by John Pawson and Rami Gil. Freddie was delighted to hear, that he could make your stay memorable. We do hope to welcome you back very soon again. Next time we would be happy to take you on a tour through the Old-town of Jaffa, there are so many hidden places to discover. With sunny regards from The Jaffa Tel Aviv. Torsten Richter General Manager The Jaffa Hotel
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DavieWavie wrote a review Feb 2020
San Francisco31 contributions82 helpful votes
This hotel is simply amazing. I have to put this down to the incredible attention of the General Manager Torsten Richter. We were there on Yom Kippur. Having never been to Israel before, let alone on such an important holiday, we didnt know what to expect. It was quite a surprise that at even a 5 star hotel there would be such an impact. Many of the services were not available. There was a limited menu offered at the one open restaurant. There was not enough staff given that all guests staying at the hotel were dining in as there was simply no where else to go. Torsten Richter jumped in and was taking orders and waiting tables. I know he didn't get much sleep that night. Long before dinner, we had arrived at the hotel. Mr Richter was there greeting guests personally, and showed us to our room. Our room was very small with no space for luggage but had a very nice bathroom. I was crestfallen that the lovely Chapel Bar was closed for the holiday. Mr Richter saw to it that we were still able to enjoy this beautiful bar even though it was closed. Is there a more lovely bar in the entire world? I dont think so. Due to the holiday and something to do with the airspace being closed our flight was delayed by many hours. Mr Richter allowed us an incredibly late check-out as there was really no where else for us to go. The airport had not even re-opened yet. It was an immensely kind gesture. Thank you so much. This is such a beautiful and special property. We long to visit again, NOT on Yom Kippur, so that we can enjoy all the amenities Im sure the Jaffa offers.
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Date of stay: October 2019
Value
Rooms
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3 Helpful votes
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Response from TorstenRichter1, General Manager at The Jaffa, A Luxury Collection Hotel, Tel Aviv
Responded 5 Jul 2020
Dear DavieWavie, Thank you very much for taking the time to reflect on your Yom Kipur stay. It was the first Yom Kipur during which we opened the hotel and surely there were some learnings, which we will implement for upcoming Yom Kipur's, as we continue to plan to operate during this very special holiday. I am glad you enjoyed the chapel bar, for sure one of the most stunning bar & lounge venues you will ever visit, carefully restored over many years to the originally colors, a master piece by itself. We do hope you get the chance to return to taste the handcrafted cocktails by our experienced bar team. Looking forward to welcome you back again in the near future. With best regards, Torsten Richter General Manager
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Zur wrote a review Feb 2020
1 contribution
We had an amazing night at the hotel, the staff was very nice! most of all was the room, a great view and very well designed The breakfast is very rich and nice done. We got a free champagne to our room with a greeting letter 😁
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from TorstenRichter1, General Manager at The Jaffa, A Luxury Collection Hotel, Tel Aviv
Responded 5 Jul 2020
Dear Zur_24, We are so glad that you had a great time with us, thank you for sharing it with other travelers. We have recently added residence suites to our inventory, which cater for short and long stay guest. Whenever you are planning an upcoming trip to Tel Aviv, we look forward having you back. Next time, have a massage at our L. Raphael Spa, most enjoyable after a long walk through the Old City of Jaffa. See you soon again, Torsten Richter General Manager
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PRICE RANGE
US$559 - US$798 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel AvivJaffa
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Jaffa, A Luxury Collection Hotel, Tel Aviv
Which popular attractions are close to The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Nearby attractions include Sorcerers Night (0.4 km), Nalagaat Center (0.3 km), and Jaffa Old City (0.4 km).
What are some of the property amenities at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Conveniently located restaurants include Onza, Basma Coffee, and Abu Hasan / Ali Karavan.
Are there opportunities to exercise at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Jaffa, A Luxury Collection Hotel, Tel Aviv have an airport shuttle?
Yes, The Jaffa, A Luxury Collection Hotel, Tel Aviv offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Jaffa, A Luxury Collection Hotel, Tel Aviv offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.