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Hotel Santika Mataram

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Hotel Santika Mataram
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225 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Bima
Reviewed 5 days ago NEW

when you travelled by bussiness, this hotel was great for you to stay. Nice and comfort room will amazed you. but I felt dissapointed by the security, they weren't borrow me an umbrella when I caught a taxi in front of the hotel

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Helpful?
Thank Ayudyah S
Samarinda
Reviewed 13 January 2017 via mobile

I stayed for 2 nights on office meeting agenda. First time at lombok. The hotel was very nice. Room was clean and good. I enjoyed the breakfast, it came on a broad choice of style. The pool was small but looks dashing. This hotel would be a good choice to stay in mataram before or after you have holiday in...

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Helpful?
Thank Sinambela
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr/s. Sinambela, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that...

Jakarta, Indonesia
Reviewed 11 January 2017

I was staying here on several business trips, more than a month stay in total. The hotel located in front of the city center, where I can jog in the morning there. If you want to reach the hotel from the airport, make sure to book a taxi or to rent a car because there is no public transportation available....

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Helpful?
Thank Hardy O
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Hardy O, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that...

Surabaya, Indonesia
Reviewed 17 December 2016

+ Comfortable bedroom, but some I found some mosquitoes and small cockroach came out from under the bed. Perhaps need to improve pest control. + Strategic location. + Very helpful, quick response and friendly hotel staff. + Quite fast wifi internet connection, it really helps for working. + Nice working table, I love it! - Why Santika Mataram does not...

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1Thank Yustika M
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Yustika M, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that...

Jakarta, Indonesia
Reviewed 28 November 2016

I had stay on August for a business trip. Santika was quite good hotels, best location in the middle of Mataram city, just across of alun-alun. The staff were friendly, and my room was spacious, clean and well maintenance, but too far from escalator. The food for breakfast were excellent.

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Helpful?
Thank MasMarjana
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear MasMarjana, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that you...

Jakarta, Indonesia
Reviewed 19 November 2016

the amenities were decent, my room was clean. the building was just across of alun-alun so at night it was quite a sight and you could take a walk there. I love the welcome drink tho I was unsure of what it was tho. The food were excellent.

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Helpful?
Thank shalihahamalia
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. shalihahamalia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that...

Bali, Indonesia
Reviewed 14 November 2016

Santika Hotel is nice hotel, the staff are friendly, and the swimming pool, though a bit small, isn't bad at all. It's quite a new hotel in the city. The location is wonderfull, it's right in the middle of the city, Mataram

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Thank shirley a
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Shirley A, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward...

Jakarta
Reviewed 24 September 2016 via mobile

Hotel wifi does not work. At all. After trying to get help three times they finally said "maybe tomorrow". Staff said they had English Premier League. Not true! Note the hotel is dry too...no beer wine available.

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Helpful?
Thank David B
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr. Dave T, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. Thank you for your positive comment. We do apologize for the connection of Wi-Fi not working at all. We did internal correction about it and...

Reviewed 12 September 2016 via mobile

I didnt stay here but I organised a business meeting and signing ceremony here at the meeting rooms followed by a luncheon. Food quality and service is good. A tat expensive by Indonesia prices but it was good for business purpose. Will definitely consider using it again but only for business. For my own holiday, I would prefer somewhere closer...

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Helpful?
Thank Travellingeverymonth
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Valued Guest, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward to...

Jakarta, Indonesia
Reviewed 6 September 2016

This week, me and my co-worker are on a business trip to Mataram Cit. Before that... we have no idea, where we are going to stay for the night. I started google it and it recommend me Santika. When I see the map, I think the location is pretty good located in the middle of city center and government's office....

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Thank Dwi Agustina N
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Zulida, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for giving the positive comment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Mataram is strategically located in the most prestigious central city, where the government offices and business buildings are there. Just 5 minutes to Mataram Mall shopping complex, other shopping area and the new icon of the city called Islamic Center building. The beautiful Sengigi Beach is just 15 minutes drive away. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. ... more   less 

Additional Information about Hotel Santika Mataram

Address: Jln. Pejanggik No. 32, Mataram, Lombok 83231, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Mataram
Price Range: €37 - €51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Mataram 3*
Number of rooms: 123
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Also Known As:
Hotel Santika Mataram Lombok
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika Mataram staff and other travellers.
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Questions? Get answers from Hotel Santika Mataram staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay for a long time, apply for member card to get a free night”
 of 5 bubbles hardyo2015, 11 Jan 2017 | Read review
“Choose for deluxe at the top floor, the view is amazing”
 of 5 bubbles dwiagustinan2017, 6 Sep 2016 | Read review
“choose the front room, in early number such as 101-120 in first floor, so that won't be so far from the elevator.”
 of 5 bubbles sabina812, 10 Mar 2016 | Read review
“start from standart already good one”
 of 5 bubbles missmelani, 10 Jan 2016 | Read review
“Request for room with pool view.”
  • Shower room
  • Room
  • Bedroom
 of 5 bubbles RizkiP, 17 Dec 2015 | Read review
5 of 5