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Garuda Plaza Hotel

149 reviews
#56 of 76 Hotels in Medan
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Traveller (56)
Room & Suite (11)
Dining (3)
Overview
  • Excellent4%
  • Very good24%
  • Average44%
  • Poor17%
  • Terrible11%
Travellers talk about
“clean bathroom”(2 reviews)
“big room”(2 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (149)Write a Review
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1 - 5 of 90 reviews
Reviewed 7 December 2017

Rooms are of beautiful finishing clean and comfort. Facilies provided are of full usage and in good condition thus giving best convenience to hoteliers. Location is convenient and staffs are of highly polite and helpful

Thank norhamar a
Management response:Responded 2 weeks ago

Dear Norhamar, Greetings from Hotel Garuda Plaza Medan. Thankyou for a very kind comment. Looking forward to welcoming you again in Medan. Best Regards, Dewi Juita Purba

Reviewed 30 November 2017 via mobile

Stayed here on my birthday - staff came to my room with a lovely birthday cake for me, which was a lovely surprise. Stayed in a superior room - was very clean and spacious. Some ants on the floor near the bin but as expected...More

Thank rchapman28
Management response:Responded 2 weeks ago

Dear rchapman, Thankyou very much with a very kind comments. Looking forward to seeing you again at Garuda Plaza Hotel, Medan. Regards, Dewi Juita Purba

Reviewed 15 November 2017 via mobile

Don't stay here if you have asthma or don't like the smell of cigarette smoke because it's everywhere, even in the bedrooms and the restaurant. Took ages to get an omelette at the egg station, and unless you are down for breakfast in time, the...More

Thank Rockiealto
Management response:Responded 2 weeks ago

Dear Mr. Rockiealto, We apologize for your inconvenience that you suffered due to cigarette smoke smell during your stay in our hotel. Now our hotel management has decided to divide smoking and no smoking area in the lobby and restaurant area. We thank you for...More

Reviewed 13 November 2017 via mobile

Was there for 2 nights before we head back home and the only things thumbs up for this hotel is the brekkie spread.We were amazed on how interesting the spread was till our 2nd day,we were speechless that there was absolutely nothing else on the...More

Thank INAYREA
Management response:Responded 3 weeks ago

Dear Madam/Sir, Please accept our most sincere apologies for all inconvenience during your stay with us. We thank you for bringing those issues to our attention and we will work on those areas improvement immediately. We do have some of rooms with safe box and...More

Reviewed 5 August 2017

Good things about this hotel: - Walking distance to the only decent attractions in Medan (Masjid Raya and Maimoon palace) - comfortable beds - friendly staff (but they don't speak English) - Lots of ATMs near the hotel entrance - several decent local eateries across...More

Thank Elsynor
Response from IndraEAM, Owner at Garuda Plaza HotelResponded 21 August 2017

Dear Elsynor We do sorry to hear your experiences, first of all thank you so much for your comment toward our hotel, we believe for your next coming stay with us you will find more improvement toward our service to you.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Breakfast included
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$25 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$25 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (56)
Room & Suite (11)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"keep closed to your valueable belonging and dont be too hurry if you want to leave"
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"Rooms on the south side are quieter"
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"I suspect there are no actual non-smoking rooms and none that have anything in particular to recommend them."
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"buy online"
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