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Grand Lagoi Hotel by Nirwana Gardens

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Traveller (674)
Pool & Beach (106)
Room & Suite (98)
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Overview
  • Excellent34%
  • Very good42%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“swiss belhotel”(36 reviews)
“rooftop pool”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Reviews (435)
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132
157
70
18
14
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All reviewsswiss belhotelentertainment roomrooftop poolferry terminalgrand deluxe roommini cinemafishing areavillage resortmoney changerminutes walk awaymassage parloursshuttle serviceconvenient storecomfortable hotelfree shuttlehotel is greatthe hotel staff
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1 - 5 of 391 reviews
Reviewed 1 week ago

We spend the weekend in Bintan, we didn't want to go anywhere far from the hotel, but the hotel has all the facility's to spend a nice chilling weekend. I slept very good! The People were very friendly. So that is really a recommendation to...More

2  Thank Linda-Singa
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 days ago

Dear Linda-Singa, thank you for your kind review, we truly appreciate your positive comments about our facilities and that our staffs’ services have been able to make you feel very welcome. It was our pleasure to have you with us and we look forward to...More

Reviewed 2 weeks ago via mobile

Pros: 1) polite and friendly staffs 2) nice pool 3) good for a quiet relaxing weekend stay Cons 1) not much activities available. Beach, Lagoi plaza and Lagoi Bay nearby is extremely quiet with no activities available . Hotel offered shuttle bus to other hotel...More

Thank Joanne T
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 weeks ago

Dear Joanne T, thank you for taking the time to tell us about your experience. We have carefully noted each point you raised and we will address your feedback to the management for their review. We strive to get better every day and your valuable...More

Reviewed 3 weeks ago

When we first arrived at the hotel we were a bit disappointed at the location as it appeared very isolated, but we were soon to change our minds as we explored the area. The hotel is lovely: very clean, modern and light and I can't...More

Thank CatherinePerth
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 weeks ago

Dear CatherinePerth, thank you for choosing to stay at Grand Lagoi Hotel while vacationing in Bintan. We are glad that our staffs’ services have been able to make you feel very welcome. It is a pleasure to announce that since 1st April, we have implement...More

Reviewed 3 weeks ago via mobile

The rooms are big and spacious. It’s quite clean and nice. If you are visiting with your spouse or partner and don’t prefer to get out if the room, this is the right place for you !!! Food is quite expensive , almost same as...More

1  Thank parvathynair2015
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 3 weeks ago

Dear parvathynair2015, thank you for choosing to stay at Grand Lagoi Hotel while vacationing in Bintan. We are delighted to know that the rooms were comfortable and met your expectations. As your feedback is extremely valuable to us while we strive to improve with each...More

Reviewed 3 weeks ago via mobile

Hotel is located in Lagoi Village which looks like somewhat failed shopping arcade with high prices. Hotel itself is clean, renovated to look like new. Staff is helpful and very well on top of their duties. Air-conditioning with its controls work well as well as...More

Thank Sakalio
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 3 weeks ago

Dear Sakalio, thank you for taking the time to share your experience with us. We are glad to know that your room accommodations were satisfactory. As your feedback is extremely valuable to us, while we strive to improve with each and every stay, we greatly...More

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Most Booked Properties in Bintan Island, Indonesia
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Free Parking
Restaurant
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$94 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms
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Traveller (674)
Pool & Beach (106)
Room & Suite (98)
Dining (43)
Family and Play Areas (17)
Business Centre & Event Rooms (1)
Questions & Answers
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JoeVane M
5 April 2018|
Answer
Response from Nelly N | Property representative |
Dear JoeVane, Warmest greeting from Grand Lagoi Hotel by Nirwana Gardens, Thank you for your email and interest on Grand Lagoi Hotel by Nirwana Gardens From Singapore you can reach Bandar Bintan Telani Fery Terminal... More
0
Votes
Vatsalya R
28 February 2018|
Answer
Response from Nelly N | Property representative |
Dear Vatsalya Warm greeting from Grand Lagoi Hotel by Nirwana Gardens, There are two restaurant that served an Asian cuisine in Village Cafe and an Western cuisine in BAR 7 Roop Top dining and bar. Vegetarian cuisine... More
0
Votes
snaw_w
27 February 2018|
AnswerShow all 2 answers
Response from Nelly N | Property representative |
Dear Snaw, Warm greetings from Grand Lagoi Hotel by Nirwana Gardens. Thank you for your interest in choosing our hotel as your vacation venue. Deposit upon check in is require with an option cash deposit or credit card... More
0
Votes
Room Tips
"The hallway is really noisy, so i'll recommend a room at the and of the hallway, so there will be less..."
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"Please get the rooms on the top floor. They have the best views."
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"Don't believe the positive reviews. Was my worst vacation ever!"
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"choice room with a sunrise view, or lake view"
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