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Banyan Tree Bintan

1,764 reviews
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Traveller (1476)
Room & Suite (577)
Pool & Beach (200)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“on the rocks”(106 reviews)
“villa host”(41 reviews)
“pool villa”(60 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Bintan
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,764)Write a Review
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1,497 results
Traveller rating
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870
374
149
66
38
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551 - 555 of 1,497 reviews
Reviewed 17 May 2016 via mobile

We visited Banyan Tree Bintan Island Indonesia in May 2016. The accommodation is good, clean and comfortable. The service and in particular the friendliness of staff is commendable. It is clear that staff are well trained and we had friendly smiles and waves all day...More

Thank Charmagne68
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 24 May 2016

Dear Charmagne68 , Thank you very much for taking your time to write us a detailed and lovely review. Despite the food and beverage price, it is wonderful to hear that you have enjoyed our hotel facilities and that our genuine hospitality has warmed up...More

Reviewed 17 May 2016

This hotel is not one you can wander around as it it situated at the bottom of a very hilly area, and all the huts which are on stilts with a jungle setting, are connected by a small roadway, by which you get run around...More

Thank juditta
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 6 June 2016

Dear juditta, It is truly delightful to learn that you are impressed by the high level of service provided by our staff during your stay and that you enjoyed our unique setting, our restairants as well as our pristine white sandy beach. Once again thank...More

Reviewed 15 May 2016 via mobile

The Banyan Tree hotel is in an incredible location with panoramic views. We stayed in an Ocean View villa on the rocks which had the stunning vista we were after! The villa itself was lovely but a little tired and old - a lick of...More

1  Thank Expat_TravellerSG
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 25 May 2016

Dear Harriet_Singapore , Thank you for taking the time to write us a review. It is with regret that I learn your dissatisfaction related to your recent experience with us. I do understand this is due to the fact that you feel we are overpriced....More

A TripAdvisor Member
94
Reviewed 14 May 2016 via mobile

We had an absolutely perfect and romantic mini break here. We were upgraded to one of the sea front villas which were amazing. Having your own jacuzzi on the balcony was pure luxury and the view was amazing. We loved our villa so much we...More

Thank A TripAdvisor Member
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 6 June 2016

Dear A TripAdvisor Member, I am so delighted that you chose to celebrate your wedding anniversary such a special occasion with us. Happy to know that we were able to exceed your expectations with our team and the unique setting. I sincerely hope that we...More

Reviewed 9 May 2016

Stayed with my wIfe and son at a 2 bedroom villa. Beatifull view of the bay and nature. Friendly staff and especially Sofian the driver ... All other staff also nice and doing there utmost to provide te best service. Only check in was not...More

Review collected in partnership with Banyan Tree
Thank Michel L
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 5 June 2016

Dear Michel L, Thank you for giving us the best rating. Despite the check in situation, It always makes me proud to hear how our team creates special moments for our guests. I appreciate you sharing this and let me assure you that we will...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$386 - US$682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
#1 On the Beach Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$386 - US$682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
#1 On the Beach Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1476)
Room & Suite (577)
Pool & Beach (200)
Dining (143)
Hotel & Grounds (858)
Bathroom (25)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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Blee80
9 January 2018|
Answer
Response from Joe F | Reviewed this property |
My advice would be to trust the chef and your instincts but not necessarily all the waiters. Most are excellent but we were unlucky one day. I would also go straight to the hotel manager prior to your trip and make sure he... More
0
Votes
Chie C
31 December 2017|
Answer
Response from GM-BTBintan | Property representative |
Dear Chie C, Thank you for contacting us. The gym is provided at our sister hotel Angsana Bintan which is only 5 minute away by car. Thank you and regards, Puri
1
Vote
Room Tips
"all rooms are perfect. I recommend sea view room options"
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"Nice Sea View"
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"Not for young children."
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"Rooms are all villas. Choose one that overlooks the sea"
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