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Banyan Tree Bintan

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1,427 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
Singapore, Singapore
Reviewed 17 January 2015 via mobile

We spend holiday at banyan tree bintan with family,we had a wonderful time at banyan tree bintan!great room excellent service and friendly staff!and I would like to say thank you to krista for help us since we arrive at banyan tree bintan,and to irawan for teach my son,how to make toys from the grass and invite him for give feeding...

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Helpful?
2Thank wangjerry14
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear wangjerry14, I am very delighted to hear your kind words about your experience in our resort. I have shared you kind comment on our service with the team especially Irawan and Krista on the notice board. Indeed, the nature and environment focused activities are very entertaining and interesting for kids. This is the knowledge our naturalists are very happy...

Reviewed 14 January 2015 via mobile

Was there for a hastily arranged anniversary vacation with my wife. Am very impressed by the length the staff go towards wowing us, the simple (buggy service, attending to customer queries and requests) and the elaborate (the decoration put up by housekeeping for our anniversary celebration). Not too impressed with the dated conditions of our villa, their F&B offerings (save...

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1Thank 14HenryO
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Henry O, First of all, let me thank you for your kind words about our service team, it is pleasure to know that you have enjoyed your stay. Our resort was built with the inspiration of Indonesian fisherman village, all the villas are designed in the traditional Balinese style, which possess elements of the rustic charm that may create...

Reviewed 11 January 2015

Within less than an hour by ferry from Singapore, you find yourself in the lush and peaceful surroundings of this wonderful "grande dame" of a hotel, which the Banyan Tree Bintan has become over the years. The warm welcome offered upon arrival in the resort reflects the level of attention that all ladies and gentlemen serving in the property are...

Review collected in partnership with BanyanTree.com
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Helpful?
1Thank Michael B
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Michael B, Thank you for taking time to share you experience with us. I am delighted to know that you enjoyed your stay and that you have noted our service. I have shared your lovely words with the team. We are indeed very proud of our idyllic and unique jungle setting and hope to welcome you soon back to...

Singapore
Reviewed 10 January 2015

We are just returning from a quick trip to Banyan Tree, and all we can say is wow! May have been the most fantastic and relaxing trip we've ever taken, starting from the moment of our arrival and welcome by Diana, our guest host for the weekend. From the moment we arrived, Diana took great care of us, planning surprises...

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Helpful?
1Thank Rebecca2561
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Rebecca2561, I am very glad to hear that we were able to exceed your expectation and deliver our true Banyan Tree experience. Thank you for your kind compliments on our service, I was very proud to share them with our team and especially Diana. We are aiming at creating sanctuary for senses for every guest; the private setting in...

Reviewed 7 January 2015

We took a villa on stilts above the ocean with private infinity pool and a large garden.The premises were huge and we were able to host a pre-wedding evening party for 30 guests with plenty of space and stunning sunset views across the bay. Our daughter was married the following day at Hole 8, a private beach on the golf...

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3Thank Ruth B
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Ruth B, I am glad to hear that our team has exceeded your expectations on a very special day for your daughter. Thank you very much for your kind words on our landscape and service. It was a pleasure for our team to celebrate with you. I hope you will plan another visit to Banyan Tree Bintan soon and...

Christchurch, New Zealand
Reviewed 4 January 2015

This was our second visit to Babyantree Bintan, the first time we stayed here the staff were on strike, so the food was limited to one restaurant and not great. We were giving the place a second chance so we were hoping for better. First of all the location is wonderfull, built on the side of a hill with pathways...

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Helpful?
2Thank Hall221
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Hall221, Thank you for taking time to share your experience with us. I am glad to hear that you like the setting, beach and our villas. Indeed, our location in the center of rain forest creates privacy and tranquility. Being unable to import the produce directly from Singapore and located in a secluded area, we have to purchase the...

Reviewed 4 January 2015

It was excellent less the monsoon period. We booked the Villa on the Rock and was upgraded to the One Bedroom Villa which was more than double the size with a private swimming pool. The stay was really comfortable. We ordered BBQ in Villa, the table set up was very elegant,food was good too. We requested for late check out...

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Thank Grace T
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Grace T, I am very glad to know that we were able to deliver the true Banyan Tree experience to you. It is pleasure for me to share your compliments with our team on our notice board. Thank you for your kind words. I look forward to welcoming you back in Banyan Tree Bintan. Sincerely, Stefan Thumiger Area General...

Derby, United Kingdom
Reviewed 30 December 2014

We hopped over form Singapore on the ferry for the weekend (1hr). The hotel is delightful, set on a rocky hill-side as a series of individual bungalows. Ours had a fantastic view over the sea and was a short walk from the main, Indonesian restaurant. We had an evening meal in the Indonesian restaurant, which I did not think was...

Review collected in partnership with BanyanTree.com
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Thank Ric P
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Ric P, I am very glad to hear that you had an enjoyable stay with us. It is pleasure for me to know that the breakfast and service were up to your expectations. It is indeed our traditional Balinese design villa with its natural alang alang roof not only has it idyllic and rustic charm, it is also has...

Singapore, Singapore
Reviewed 30 December 2014

Made a surprise trip with hubby to Banyan Tree at Bintan (14th-16th Dec 2014) in celebrating our 8th Wedding Anniversary. Hubby was at first contemplating due to an hour ferry ride there as he tends to get sea-sick. After the 2 nights stay, he told me he had no regrets on the trip and completely satisfied with the superb service...

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Thank mrslau18
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear mrslau18, Thank you for this fantastic summary of your stay. I am very glad to hear that we have exceed your expectation and the bumpy start didn't defect your entire experience with us. Your comments have been already shared with our team and Brian, and they were highly appreciated. Our team is very happy that we made the celebration...

Singapore, Singapore
Reviewed 28 December 2014

Very personal and 3 cheers to the housekeepers who had made our stay a memorable one. Relaxing and nice ambient, in the villa and restaurant. Highly recommended for couples. A 4D3N stay is just right.

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Thank ahpieu
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear ahpieu, Thank you for sharing your kind words with us, I am glad to hear that you have enjoyed your stay with us. Our resort is certainly a great place for couples as we provide privacy and tranquility. I look forward to welcome you back to our jungle and beach resort in Bintan. Sincerely, Stefan Thumiger Area General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Treetops Restaurant Banyan Tree
Treetops Restaurant Banyan Tree
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jl. Teluk Berembang Laguna, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: €293 - €824 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands, Indonesia
Hotel Style:
#3 Spa Hotel in Bintan Island
#3 Luxury Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
19 questions
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Auckland Region, New Zealand
New Jersey
10 months ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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