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Banyan Tree Bintan

CancelonUS$399*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$631*
US$399*
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US$465*
US$465*
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1,470 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Singapore, Singapore
Reviewed 1 June 2015

The hotel was near Singapore what made it very convenient. We had good time relaxing there. The spa products were very nice, high quality. The room cleaners were very careful and made our room so cozy and with nice smell.

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Helpful?
Thank Annelise M
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Annelise M, I am delighted to learn that our staff have looked after you very well and we were able to make your stay relaxing. The fact that we are in a middle of lush rain-forest with a pristine beach before us and only an hour away by ferry from Singapore makes us the perfect getaway to unwind. I...

Reviewed 31 May 2015 via mobile

Food is consistently very good in all restaurants. Facilities are as one would expect in this price range. Service is below 5 star standard Staff is nice and smiley, however, slow, not proactive at all, low attention to detail. The guest is not the priority.

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Helpful?
Thank Dan K
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Dan K, Thank you for your time of posting your experience here at Banyan Tree Bintan. It goes without saying that I am delighted to read that the food and the hotel facilities were enjoyable for you during your stay. I have noted your feedback on the service inconsistency. Please be rest assured that a retraining has been done...

Singapore, Singapore
Reviewed 31 May 2015 via mobile

Few things in live deserve a second look! The Taj Mahal in Agra, the Banyan Tree at Bintan are some that come to mind! With family visiting us all the way from the UK, and time being at a premium; what other than Banyan Tree Bintan! The long weekend of Vesak definitely did help... The fantastic ambience, the lovely views,...

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Helpful?
1Thank Devdban
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Devdban, I am delighted to hear that your two bedrooms villa with a private pool was comfortable to you and family. We are very proud of the unique setting surrounds us that allow stunning ocean view amidst lush rain-forest. The tranquility boasts peacefulness making us the perfect place to relax and unwind. Let me invite you for another relaxing...

Paris, France
Reviewed 29 May 2015

We chose this particular resort on the recommendation of our travel agent, and the Island of Bintan because of its closeness to Singapore. The transfer from Tanah Merrah Terminal to Bintan Resort Ferry Terminal is quick, safe and easy. We had arranged a pick-up service from the hotel, which we highly recommend. Check-in procedure was friendly and efficient. The quietness...

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Helpful?
1Thank monsoontravel
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear monsoontravel, Thank you for your warm words. As you have rightly pointed out, we are only one hour away by ferry from Singapore, which is very convenient for an escapade from the city life. I am delighted to learn that we had managed to deliver the true experience of Banyan Tree Bintan and exceed your expectation. Thank you for...

Hong Kong, China
Reviewed 28 May 2015 via mobile

We stayed at the banyan tree in a 2 bedroom villa which was perfect with our two children. The hotel is right on the beach and we therfore enjoyed all the water sports and activities available. We ate at treetops restaurant and the beach and both were excellent but quite expensive. This is a fantastic beach holiday from singapore. (If...

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Helpful?
3Thank NeilJ-HongKong
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear NeilJ-HongKong, I am delighted to hear that your two bedrooms villa with a private pool was comfortable to you and family. We are very proud of our unique rain-forest setting and unspoiled nature that, as you have pointed out, boast relaxation and tranquility. Being located in a remote area, we have challenges in getting the supplies to our resort....

Perth, Australia
Reviewed 26 May 2015

Ambience of room and resort was wonderful. People fantastic. Spa treatments great, food good, while expensive in some respects the isolation and transport factor make that understandable (maybe because I see it being WA based), slight downer that main pool and restaurant was closed and this was not clear on the website when we looked at it (it was in...

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Helpful?
2Thank David G
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear David G, I am delighted to hear that you enjoyed your stay in Banyan Tree Bintan with its unique traditional Balinese design and its natural setting. We are committed to always improve all aspects of our Resort including our product and service quality; and we are glad that our hard efforts are well recognized. Please accept my apology of...

London, United Kingdom
Reviewed 24 May 2015

Unfortunately when I arrived the first day the weather was awful so was stuck to staying inside all day due to a lot of rain. I would have used a gym to kill some time had there been one but there isn't one here which is a shame. So be prepared in case this happens. I did ask staff for...

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Helpful?
4Thank Fraser R
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Fraser R, Thank you for taking your time to post the comment in TripAdvisor. I am grateful to hear that our staffs have been very helpful to you and our Spa was able to deliver a pleasant experience to you. Let me assure you that I have shared your feedback for the inconsistency and taken up seriously to the...

Singapore
Reviewed 7 May 2015

We have been going to this property since 1998 and we just visited 70th time. Like always, our family had an amazing time. The location, staff, the food, and the spa treatments are beyond imagination. Even 1 or 2 nights really helps to relax and do wonders to the body.

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Helpful?
Thank Anandatraveller
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Anandatraveller, Thank you for taking your time to post the comment in TripAdvisor. I am delighted to hear that we were able to create a relaxing and pleasant stay for you. As you rightly pointed out, we are bestowed with a beautiful beach amidst lust rainforest that make us a perfect place for a restful getaway. Our team is...

Oxford, United Kingdom
Reviewed 4 May 2015

Once off the ferry and through immigration, we were in a Banyan Tree vehicle within 10 minutes and arrived at the resort 10 minutes later. We stayed in a Seaview Villa with panoramic views out to sea. The four poster bed faced out over this view, which was fantastic in the morning to see the sunrise on a couple of...

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Helpful?
2Thank LaLaLand1810
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear LaLaLand1810, Thank you for taking the time to write us a review. I am delighted to learn that we had successfully created a lovely stay for both of you. Inspired by a traditional Balinese fisherman’s village and surrounded by a natural rain-forest along the shoreline of a pristine beach, we offer the luxury of time and space to bask...

Atlanta, Georgia
Reviewed 3 May 2015

stayed here in a 2 bedroom pool villa and loved the place. the pool villa was perfect, privete and the views fantastic. The resort has a number of negatives we were willing to over look including the main pool being under construction (it will be finished soon) however there are some that are less easy to ignore. Beach access is...

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Helpful?
2Thank ANP123
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear ANP123, Thank you for having chosen to stay with us. Indeed all our Sea view Villas boast a stunning ocean view, and your villa has the best of both worlds where you get to see the South China Sea as well as the unique rain-forest around. I have noted your comment regarding the menu and I am pleased to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Treetops Restaurant Banyan Tree
Treetops Restaurant Banyan Tree
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jl. Teluk Berembang Laguna, Riau Islands Province 29155 , Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: €310 - €591 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands, Indonesia
Hotel Style:
#2 Luxury Hotel in Bintan Island
#3 Spa Hotel in Bintan Island
#3 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
19 questions
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Auckland Region, New Zealand
New Jersey
11 months ago

See all questions (19)

Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check the bathroom for stains before unpacking.”
Kris_Ang, 23 May 2017 | Read review
“Best view is with Ocean Villa”
lyekingt, 22 May 2017 | Read review
“really no bad locations given the free buggy service shuttling between villas and the various pools and restaurants”
96adamg, 11 May 2017 | Read review
“In full moon, choose a villa on the side of Angsana (villas 100-107) , but sunsets can be seen on the other side.”
maailmankartta, 11 May 2017 | Read review
“best view, quiet place,nice pool,excellent service”
  • Morning View from the room
  • Room terrace facing the ocean
vanessalE1339LS, 5 May 2017 | Read review
5 of 5
Cancelon
US$399* /night
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Expedia.comUS$465
Hotels.comUS$465
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*Disclaimer
Prices are for 1 room, 2 adults
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