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Banyan Tree Bintan

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Banyan Tree Bintan
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1,346 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
Melbourne, Australia
Reviewed 8 November 2014 via mobile

My husband and I stayed in a Villa on the Rocks and it was superb. The villa was right on the edge of the water and the only sound was the waves. So peaceful! The bed was very comfortable and the bathroom amenities were very nice. High quality. The staff were all extremely friendly and helpful. Breakfast was excellent, pancake...

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Helpful?
1Thank EzzOM
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear EzzOM, I am truly delighted to hear that we were able to deliver the true experience of Banyan Tree Bintan to you. Our Villa on the Rocks is indeed raised on rocks right on the edge of the water hence the closest to the blue water. Thank you for your gracious comment at our staff and our breakfast. I...

Reviewed 6 November 2014

The resort location is excellent and the service is excellent. The resort is rather old and some places this can be seen. The food is average but ok. Would have given it five stars if the selection of food restaurant would have been better. It has however to be said that the Thai restaurant was very nice.

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Helpful?
Thank HBH_2008
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear HBH_2008, First of all thank you for your review. It delights me to know that we have delivered an excellent service during your stay here and made your stay memorable. I agree with you, our location is the best at this part of the island where a lush tropical jungle meets the blue ocean boasting serenity and peacefulness. Our...

Reviewed 5 November 2014 via mobile

Heard great reviews about the hotel and hence booked a 2 room sea face villa for me and my family. The first look at my resort made me mesmerized. The staff is very efficient in the checkin and made sure to give us all the information required. The look and decor of the room is amazing and the feel and...

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Helpful?
2Thank akshaye a
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear akshaye a, I am very happy to learn that we were able to create a memorable experience for you and family during your stay with us. Indeed, with location secluded enough to have a private white fine sandy beach before the vast South China Sea you can enjoy the mesmerizing blue water at the privacy of your villa. In...

California
Reviewed 31 October 2014

This is our second time staying in this resort and we were not disappointed! The hotel manager as well as the front desk manger made sure that we will enjoy our stay.We were upgraded on the second night to an ocean front room and were given late check out on our departure date.

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Helpful?
1Thank sarmufmaf
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear sarmufmaf, Allow me to thank you for your returning visit. I am very happy to hear that we were able to live up to the standard expected of us. It was indeed a fortunate situation that your villa was available on your departure day that we could grant you a late check out. I look forward to welcoming you...

Reviewed 30 October 2014

It was great holidays and great spa on banyan tree spa. Especially I like hair treatment with specialist Ari. I did 2 procedures: rejuvenation an hair relaxant. It was great! My hair shiny and silk. I like all stuff and acomidations and food was great and tasty

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Helpful?
1Thank Irene344
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Irene344, I am pleased to learn that we had managed to again create a great holiday and spa experience for you while you were staying with us. Your good comment at Ari has been shared with him; he is glad to know that he could meet your expectations with his genuine service and special skill. Thank you for your...

London, United Kingdom
Reviewed 29 October 2014

Having travelled from London through the USA, Canada, Australia, New Zealand, Hong Kong and Sigapore visiting family and friends over 8 weeks, we ended our round the world trip with 4 days at the Banyan Tree, Binta Island. What a treat! Relaxing, peaceful and entrancing. Staff were charming and so welcoming - could ot do enough to make our stay...

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Helpful?
1Thank LesandMon
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear LesandMon, Thank you for making us part of your round the world tour. I am very happy to hear that we were able to deliver the true experience of Banyan Tree Bintan to you and have successfully put a pleasant and relaxing ending to your 8 weeks trip. Indeed all of our traditional Balinese styled villas boast openness and...

Bengaluru, India
Reviewed 23 October 2014

Superlatives fail me when I try to describe my experience at Banyan Tree Bintan. I wanted a special romantic holiday for my wife and I emailed the very obliging staff over a period of weeks. No request was too small. Every thing was answered courteously, efficiently and with details and pricing. We were vegetarian and my advance information was so...

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Helpful?
2Thank Fussy_Travel_Bug
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Fussy_Travel_Bug, It is my pleasure to hear that we were able to deliver the true experience of Banyan Tree Bintan to you and family. Thank you for sharing your experiences and recognizing our associates efforts of providing experiences. I have shared your comment with the team and Idham, in particular, they are very grateful to be able to exceed...

Drancy, France
Reviewed 21 October 2014

I just spend 3D2N in Banyan tree and I have to say that it was one of the most incredible place I have seen. Since the time we arrive until we left the quality of service was outstanding. people were always smiling, nice, ready to help. Special attention to Andry who took care of us since the pick up at...

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1Thank Alain L
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Alain L, Thank you for taking the time to write us a lovely review. I am glad to learn that our outstanding genuine hospitality toppled with unique surrounding of rainforest and sea had made a truly memorable stay for you. Your complement has been shared with Andry, he is very happy to hear that he could exceed your expectations....

Melbourne, Australia
Reviewed 20 October 2014

The moment we arrived at Banyan Tree we were warmly greeted by beautiful Indonesian staff who welcomed us to our spectacular villa with an amazing view of the ocean. Everything about this place was perfect and exactly what we wanted for our relaxing break away. Every detail had been attended to and we felt extremely well looked after. The endless...

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Helpful?
1Thank Rachael H
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Rachael, Thank you for sharing your wonderful experience with us. I am truly delighted to hear how we have fully lived up to the standard expected of us and made your stay memorable. Indeed, with the unique landscape setting, the stunning view of South China Sea is accessible from all our villas. I am glad that you loved the...

Hobart, Australia
Reviewed 18 October 2014

We were planning to stay here in October 2015 and had started to research. My wife sent multiple emails which never answered our questions. Will be traveling with a 1 year old and 3 year old so arrangements are important. We were sent menus that showed no kids meals. Requested prices for a suitable room such as 2 bedroom villa....

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Helpful?
4Thank TassieCasualDiner
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear TassieCasualDiner, I am very disappointed to read your experience in trying to book Banyan Tree Bintan. I am not sure what has gone wrong but please rest assured that this is the exception and not the norm. I have contacted you directly through your tripadvisor account so we can correct our mistake. Please accept my apologies. Sincerely, Stefan Thumiger...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: €287 - €951 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands, Indonesia
Hotel Style:
#3 Luxury Hotel in Bintan Island
#3 Spa Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
17 questions
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New Jersey
8 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ocean View villa is the way to go! We loved waking up to the waves crashing and the ocean view every morning.”
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5 of 5