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Banyan Tree Bintan

1,807 reviews
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Traveller (1544)
Room & Suite (635)
Pool & Beach (214)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“on the rocks”(106 reviews)
“villa host”(42 reviews)
“villa bbq”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Bintan
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Reviews (1,807)Write a Review
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895
385
149
66
38
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All reviewson the rocksvilla hostvilla bbqpool villabuggy serviceferry terminalsaffron restauranttreetops restaurantbuggy driversthai foodthe south china seaoverlooking the oceanspa treatmentshousekeeping staffin room diningsister hotelday bed
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481 - 485 of 1,533 reviews
Reviewed 22 September 2016

Balcony is very nice, breakfast is very good, we like the quietness and relax very much, Spa is very relax and we enjoy very much, from villa the view is very amazing and we love to see the sea from our villa.

Thank ka73ii08frn9
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 26 September 2016

Dear ka73ii08frn9, Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel. Sincerely, Alpha Eldiansyah General Manager

Reviewed 22 September 2016

The villa is excellent and we love the monkeys come to villa and we enjoy to relax and quiet atmosphere and all staffs are very friendly and we will come back again next year. The food also good and we love Indonesian food.More

Thank tetsujikudo1030
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 27 September 2016

Dear tetsujikudo1030, Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that e were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but...More

Reviewed 21 September 2016

service house keeping good, Food and Beverage service not really good, not attentive to the guests. Buggy service is very good and every body like to help. We had family gathering in villa 401 where we enjoyed so much. Please improve restaurant service. The face...More

Thank azandbs
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 3 October 2016

Dear azandbs, Thank you for taking the time and posting your experience with us. I am delighted to hear that you thoroughly enjoyed your stay with us and that we were able to exceed your expectations. Let me assure you that your observations are taken...More

Reviewed 20 September 2016 via mobile

This is billed (and bills) as a high end resort. There are several resorts on the island of Bintan, just an hour ferry ride from Singapore - a Favourite spot for a quick away break. I have to say that I won't hurry back to...More

1  Thank Jerry W
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 3 October 2016

Dear Jerry W, Thank you for taking the time and posting your experience with us. I am sorry to read that we have not meet your expectations. Unfortunately our villas - build in the traditional Balinese style - can feel old due to their unique...More

Reviewed 20 September 2016

The staffs of this hotel did fantastic job to our need and we are very pampered by the service. We relaxed on the pristine white sandy beach while reading books. We will certainly come back with family again.More

Thank endrapriono
Response from GM-BTBintan, Alpha Eldiansyah at Banyan Tree BintanResponded 27 September 2016

Dear endrapriono, I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication....More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$376 - US$954 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$376 - US$954 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1544)
Room & Suite (635)
Pool & Beach (214)
Dining (144)
Amenities (67)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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Blee80
9 January 2018|
Answer
Response from Joe F | Reviewed this property |
My advice would be to trust the chef and your instincts but not necessarily all the waiters. Most are excellent but we were unlucky one day. I would also go straight to the hotel manager prior to your trip and make sure he... More
0
Votes
Chie C
31 December 2017|
Answer
Response from GM-BTBintan | Property representative |
Dear Chie C, Thank you for contacting us. The gym is provided at our sister hotel Angsana Bintan which is only 5 minute away by car. Thank you and regards, Puri
1
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Room Tips
"Sea-view villas are close to the beach and main resort restaurants and pools"
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"All rooms are spread apart to get the quite and relaxing feel. All rooms have an awesome view"
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"Higher floors have a nicer view"
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"Depending on what experience you are looking for take a moment to research the different rooms, each are..."
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