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The Hills Batam

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134 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 27 June 2016

TOTALLY DISAPPOINTED! WEAK WIFI. Astonished with this creepy this hotel. It was a totally screwed up choice to stay and my whole family members felt like staying in a hunting room with a strange noise all over during mid night. People laughing, walking. Outdated hotel with ony ONE passenger lift (manual button), water heater not working, toilet bowl, bath tub...

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3Thank Shirley Y
Singapore, Singapore
Reviewed 26 June 2016

Request for 3 single king size bed and 3 double single bedroom, Was assign 4 double single bedroom and 2 single king size bed, when check-in and was inform that our package will be given dinner(6-7pm batam time)and breakfast. Thought that after a day tour hope to have a good rest, but after check-in all the effort was lost hope,...

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1Thank tkl1288
Reviewed 10 June 2016

room very basic. bed is comfortable but pillow is too soft. Aircon not col even after putting on high. did a room move and aircon is just slightly cooler. corridor aircon is definitely colder then the room. wifi is slow and keep disconnecting.

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Thank Ilah B
Reviewed 30 May 2016 via mobile

Hotel rooms need to be revamped totally. Bathtubs n toilet bowl has stains. Lights are very minimum n dimmed. Location n breakfast i will say is good. Nearby nagoya hill shopping mall. Staff are helpful.

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Thank Norasyikin S
Jakarta, Indonesia
Reviewed 14 April 2016

The have change the bed with good quality but others than that still looks old. Wifi limited and breakfast very standard. They don't even have egg station. We have to ask them and they will do it from kitchen. Probably its the policy to save the cost. But the location is the best coz Nagoya Hill mall just across the...

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Thank jayasob
Reviewed 26 March 2016 via mobile

1. Hotel is under renovation , prepare for loud noises early in the morning and lots cockroaches in the room 2. Terrible wifi. 4. Superior room toilets and bathtub is dirty. 3. Breakfast is worth the money paying for 4. No leniency in waiving fines for smoking in the rooms. As it's the first time ever we encounter this and...

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2Thank Zazakisha L
Bukittinggi, Indonesia
Reviewed 13 March 2016 via mobile

I booked for two nights. Overall it's nice and decent, the interior was old since the building needs total repair but didn't affect the service. The shower and bathtub worked just fine. The Nagoya Mall just the opposite of the building. I skipped the breakfast since I gotta depart early in the morning.

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Thank Nurul F
Malang, Indonesia
Reviewed 10 March 2016 via mobile

Closed to the mall..the staff very helpful Hotel clean and food very nice Stay for 2 night,and it was comfortable Recommend for people who's looking hotel in batam... and shopping place was near the hotel that's very good

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1Thank Veyra Y
Singapore
Reviewed 27 February 2016

A repeat guest. It's really a walking distance to nagoya shopping mall (opposite. Have to jay-walk across the 2 way buzzing traffic), secret spa & thai massage (just right beside). However the hotel is kinda run down. Hope they will really considering to have a renovation especially for a brighter toilet...

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Thank Jesmine03
Hong Kong
Reviewed 17 February 2016 via mobile

No doubt conveniently located opposite the shopping centre (be careful when you cross the road though) but hotel is run down and service so so. It might have been better in its glory days but now...major renovations requires with rooms. Will pay the extra 20-30 bucks to stay opposite the newer hotel.

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Thank Elizabeth W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
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  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more   less 

Additional Information about The Hills Batam

Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: €29 - €44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Batam 3*
Number of rooms: 144
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Questions & Answers

Here's what travellers have asked, with answers from The Hills Batam staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room that is facing the road unless you do not mind to see the old and eerie building at the other side of the rooms.”
 of 5 bubbles Iristriss88, 27 Nov 2016 | Read review
“Choose superior room others higer categories will disappoint you”
 of 5 bubbles corrine_sls, 8 Feb 2016 | Read review
“The tip is to choose another property”
 of 5 bubbles ZhiMing83, 6 Dec 2015 | Read review
“bigger room is definitely the best to stay in - much brighter”
 of 5 bubbles LaydeeLeoM, 9 Sep 2015 | Read review
“Stay at lower floor ans lift is very slow.”
 of 5 bubbles WilbertWPH, 26 Jul 2015 | Read review
5 of 5