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Swiss-Belhotel Harbour Bay

Traveller (618)
Room & Suite (403)
Dining (121)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
776Reviews
992Photos
33Q+A
100Room tips
Traveller rating
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  • 362
  • 82
  • 26
  • 22
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Popular mentions
hotel room is clean , food menu is variatif and good taste, but hotel location is not good . far away from central city. take time 10 menit to central city by taxi. hotel has policy online taxi (grab or gocar ) is prohibited. so you must go with hotel car ( expensive and not
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Response from Rhonal_Chandra, Front Office Manager at Swiss-Belhotel Harbour Bay
Responded 3 days ago
Dear Mr. Setyawan, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback about our clean room and nice menu but we apologize taxi cost which is expensive for your cinsideration. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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I organized a week-long golf tournament in Batam with guys from all over the world and base-camped out of the hotel. Staff were absolutely magnificent, rooms were big, clean and awesome. The breakfast was great and bar-tending in the evening was spot on. Try the Espresso
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Response from Rhonal_Chandra, Front Office Manager at Swiss-Belhotel Harbour Bay
Responded 3 days ago
Dear Mr. Billindo, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback about our good service rendered by our staff and Our spacious room. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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It was a very nice family & business trip. The experience in Swiss-belhotel was fantastic, from the first time we checked in until the departure. The first impression by the bellman and a nice farewell by assistant restaurant manager bapak Yogi. The room was very spacious and
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Response from Rhonal_Chandra, Front Office Manager at Swiss-Belhotel Harbour Bay
Responded 6 days ago
Dear Mr. Hartono, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback about our good service rendered by our staff named Yogi and Our General Manager. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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I am from Singapore .I would like to thank all staff esp (Maya) she is friendly and helpful throughout my stay. Hotel is near to Ferry terminal and hotel breakfast is good! Strongly recommend this hotel!
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Response from Rhonal_Chandra, Front Office Manager at Swiss-Belhotel Harbour Bay
Responded 6 days ago
Dear Valued Guest, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us and will recommend our hotel. Thank you for your kind feedback about our good service rendered by our staff named Maya. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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Swiss-Bell provides the best value for money. The ever so cheerful staff and good food always calls for a re visit. Love their most courteous staff especially Ronald!! Will rate it 9 out 10 for their service and quality of accommodations..
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Response from Rhonal_Chandra, Front Office Manager at Swiss-Belhotel Harbour Bay
Responded 1 week ago
Dear Mrs. Arunasalam, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback about our good service rendered by our staff named Rhonal and thank you for being our SBEC Member. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSwiss-Belhotel Harbour Bay
The Presidential Suite at the Swiss-Belhotel Harbour Bay
Grand deluxe double room
Professional photo exclusively commissioned by TripAdvisorSwiss-Belhotel Harbour Bay
The Presidential Suite at the Swiss-Belhotel Harbour Bay
Professional photo exclusively commissioned by TripAdvisorSwiss-Belhotel Harbour Bay
The Deluxe Room at the Swiss-Belhotel Harbour Bay
Bed decoration
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12345681
Hi how do I cancel my reservation?
Colud please to give us your confirmation code?
0 votes
Its less than 5mins walk frm harborbay..there is a spa opp e hotel but not too sure if its any gd..
0 votes
Hi. Good Evening. For your information we have baby cot and we can provide you in the room
0 votes
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Dear Valued Guest, Good Morning to you here we inform you that taxi fare from our hotel to BCS and Nagoya is IDR 35.000 and to Mega Mall is IDR. 105.000. Thank you and have a ggod day
2 votes
Is the food in the hotel restaurant halal
Dear Valued Guest Warmest greeting from Swiss-belHotel Harbour Bay Batam. Thank you for interesting in staying with us for next visit. pleased to inform you that our hotel restaurant is halal. We are looking forward to stay with us for next arrival. Thank you for your attention Best Regards Rhonal Chandra Asst. Front Office Manager
0 votes
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1234567
"transportation from hotel to central city is difficult and expensive"
"5th floor Superior Deluxe rooms are well worth the extra few rupiah!"
"Grand Deluxe is worth it"
"Grand Deluxe Room"
"every room is very comfortable and wifi connection is good"
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PRICE RANGE
US$39 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatam
NUMBER OF ROOMS
179
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