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The BCC Hotel & Residence

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The BCC Hotel & Residence
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671 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Reviewed 5 September 2016 via mobile

This hotel located in baloi distric, it is easy to find place for dinner. Street food or restaurant. If you need shopping, Batam Center Square is just next the hotel. You can find very cheap culinary in food court, in weekdays, just idr 3.800 per item, more cheap than in street food. If your foot need a rest, there is...

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Helpful?
Thank Riza W
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Daphgoh, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Australia
Reviewed 5 September 2016 via mobile

Stayed here twice. August & September. Tried the 2 bedded apartment and the premier room. Both spacious. Hotel staff bery friendly and helpful. Hotel very near to BCS mall. There is a cinema too in the mall. Will refer definitely recommend and come back again. I'm

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Helpful?
Thank fad_salvatore21
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr.Fad_Salvatore21, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Singapore
Reviewed 3 September 2016 via mobile

Got our Premier Suite at a price of Deluxe Room because Agoda messed up our hotel reservation. Room and the bathroom were big and bed plus the pillows are soft and comfortable. It was a great short holiday trip.

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Helpful?
Thank 728gianc
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Our Valued Guest, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement...

Reviewed 26 August 2016

It is clean. comfortable and located at very convenience place. We can reach massage shop, Mega shopping mall, hawker food center, and pasar pagi all by walk distance. will be there again for short trip.

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Helpful?
Thank Ng S
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Ng S., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

Singapore, Singapore
Reviewed 24 August 2016

This is one of my fave hotels whenever family visits Batam. Hotel can do better with upgrading of facilities especially the pool and bath facilities. With the new hotel just beside it, BCC seems rather run down.

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Helpful?
Thank Poonster1978
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Poonster1978, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed 22 August 2016

I booked this hotel via 101Traveller in SG for a 2 bedroom suite The room was old and dirty. I saw cockroaches and lizards in the room Towel had stains on it and looks dirty as it is almost grey Aircon temperature sensor is not working properly with the room cold throughout the whole night Went for breakfast, given a...

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Helpful?
Thank Kelvin T
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Kelvin T., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

Singapore, Singapore
Reviewed 22 August 2016

Hotel is just next to BCS mall! Strategically located with A2 food court and first choice spa nearby! Big rooms and lots of privacy for group of 6! Near to HarbourBay ferry terminal! Breakfast was good!

Review collected in partnership with this hotel
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Thank yuping_55
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Yuping_55, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Singapore, Singapore
Reviewed 20 August 2016

The hotel is located right next to the A2 foodcourt and BCS mall thus we surely get to save on transportation as we can walk over to these places. Less than 7 minutes away.The hotel rooms are rather spacious and the service provided by the reception staff is also good. our TV was not working on the first day and...

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Helpful?
Thank archana281993
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms,Archana, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Jakarta, Indonesia
Reviewed 18 August 2016

A nice hotel with very big room size, but need to improve the breakfast side , menu is variative, but the taste is in sufficient rate The hotel is clean, and near to shopping mall also easy to reach..

Review collected in partnership with this hotel
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Helpful?
Thank Djoko W
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Djoko W., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

London, United Kingdom
Reviewed 18 August 2016

Suite was one of the largest that we had come across, with a lounge, two bedrooms, one main bathroom and one en-suite. So perfect for our family of four. Location was ok - not in the centre of Nagoya, but adjacent to the BCS shopping centre and taxis are fairly cheap anyway, so not of great significance. Cleanliness was ok,...

Review collected in partnership with this hotel
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Thank licmik
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Licmik, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: €38 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, 12 Dec 2016 | Read review
“Pick a room away from the elevators”
 of 5 bubbles CayLalita, 13 Nov 2016 | Read review
5 of 5