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KTM Resort Batam

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KTM Resort Batam
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255 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Reviewed 5 August 2016 via mobile

Package is all inclusive of return tickets, transfers (5mins from Sekupang Terminal), Set Lunch at the restaurant and Spa. Our stay is in the most front steep top Beachfront View. The place can be a wonderful resort should the renovation and upgrade works to be done for most standard small rooms. The gazebos with attached hammocks are so great, you...

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Helpful?
Thank Zalia P
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Zalia P, Warmest Greetings from KTM Resort! Thank you for your feedback. We are currently doing some renovation for Seafront room, the room that you stayed. We promise to upgrade the resort and to let the guest stay more enjoyable. We do understand problem of sharing balcony. We will look for a way to solve this. Thank you for...

Singapore, Singapore
Reviewed 3 August 2016 via mobile

Stayed at their delux room-room just facing their badminton court. Pros: Nice room,Spacious, big bed.. mini fridge, water heater, timely cleaning, good n helpful staff. They have this nice open bar facing the Singapore skyline. Reasonably priced food n drinks. Their restaurant also serves good food n reasonable too. Cons: not much choice in breakfast. No pool for kids. Pool...

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Helpful?
Thank saashuu
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Saashuu, Warmest Greetings from KTM Resort! Thank you for your feedback. We will pass your feedback to the Management and ensure to have more varieties for breakfast. Thank you for staying at KTM Resort. We will be honored to welcome you back again at KTM Resort anytime. Should you need further assistance, please do not hesitate to contact us....

Xiamen, China
Reviewed 2 August 2016

I decided to give this resort a try as it as it was recommended by a friend. This place is away from the main central busy area of Batam which was good in a way. However, besides the view of the sea and a very basic restaurant, there are actually nothing really much to do here. When it started to...

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Helpful?
Thank pharmaherb
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Pharmaherb, Warmest Greetings from KTM Resort! Thank you for your feedback. We have variety of facilities that you can enjoy during the stay. From active like watersport or archery, you can also enjoy to relax at the bar. All information can be found at the Reception and our Reception staff will be very pleased to assists you on your...

Reviewed 31 July 2016 via mobile

I sat on the narrow wooden bench at my cottage's veranda on a warm, sunny Saturday, inhaled the salty air to prepare to take in the view in front of me --- and saw the Singapore skyscrapers' skyline. Looks like it was not a Singapore getaway afterall. If you can overlook that your advertised cottage with veranda is actually a...

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Helpful?
1Thank 986piah
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear 986piah, Warmest Greetings from KTM Resort! Thank you for your feedback. We believe you have booked the Seafront Cottage as you are having a shared balcony. This is the only room type with shared balcony. Other type of rooms can be choose from depends on the guest choice. We understand the problem that you encounter for the room. We...

Singapore, Singapore
Reviewed 28 July 2016

The place is nothing grand but very decent, clean, well maintained and chill out place to sit by the sea (no beach). The staff are friendly and polite, please change your currency in Singapore or at Sekupang Ferry terminal - the hotel doesnt change with you. Free shuttle transfers from the ferry terminal to hotel and vice versa. Love the...

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Helpful?
Thank Littlepods18
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Littlepods18, Warmest Greetings from KTM Resort! Thank you for your feedback. We do not receive other currency other than Rupiah is because of the Government Law. We apologize for the inconvenience caused to you. Glad to hear that you like this place. We will take note of your recommendation. Live seafood do sometimes depends on the season as it...

Reviewed 18 July 2016

I came here for a short getaway with a few friends, and for some good Indonesian food hunting. The first thing that greets you when you reach the area is the temple & the view of the sea. I got the 2-Bedroom Cottage, which overlooked the sea as well with fantastic views of the famous Singapore skyline. Place is pretty...

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Helpful?
Thank Nana M
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Nana M, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. We are very glad to hear that you enjoy the stay. Sadly to hear that you did not manage to catch the sunset at the bar as it is one of our icon at KTM Resort. We hope you can come again and try. We do...

Singapore, Singapore
Reviewed 13 July 2016

The good : - good looking resort. if you're taking the package, pls don't go for the stupid tour they have, i didn't go for it and i'm glad i skipped it cos it is super packed and better to spend the time whiling at the resort - affordable rate - faces the sea, windy and serene, same goes for...

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Helpful?
Thank Liza M
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Liza M, Warmest Greetings from KTM Resort! Thank you for your feedback. The tour is depends on the the guest choice. We apologize if there is any hiccup that you encounter during the peak period at the Reception. Usual check in time is 14:00 however if the room is ready we will always arrange early check in for guest....

Singapore, Singapore
Reviewed 10 July 2016 via mobile

Been here to see the sunset and have dinner & drinks. They don't allow non-hotel guests in the bar. The restaurant set-up is average. The sunset view was good. We had chilli crab, which was okay. They don't serve alcohol in the restaurant, which was weird.

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Helpful?
Thank AninditaDe
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Anindita D, Warmest Greetings from KTM Resort! Thank you for your feedback. Non-hotel guests can do reservation to enter the bar. This is to keep the privacy and to avoid too much crowd inside the area. We serve beers in the restaurant and we serve all type of alcohol in the bar. Thank you for visiting KTM Resort. Should...

Hong Kong, China
Reviewed 4 July 2016

It was a great week-end at KTM. The pros: - Friendly and efficient staff: Free shuttle from and to the Sekupang Terminal, the staff also arranged for scooter rental and they were friendly (restaurant, bar and reception) - Great view: From our bungalow, we could even see Singapore at the other side of the sea! Great view of the sunset...

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Helpful?
Thank Nicodu81
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Nicodu81, Warmest Greetings from KTM Resort! Thank you for your time to write this feedback. We are glad that you enjoy the stay. We would be very honored to welcome you back again at KTM Resort anytime. Thank you for staying at with us. Should you need further assistance, please do not hesitate to contact us. Thank you. Best...

Singapore, Singapore
Reviewed 4 July 2016 via mobile

Sadly, that it smelly and small. Cheap but not standard. Not the same as other resort in batam. Good thing is spa and swimming. Sea view is nice. Near ferry and within 10 minutes from ferry to resort by taking hotel land transport. Staff are friendly.

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1Thank Kum W
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Kum W, Warmest Greetings from KTM Resort! Thank you for your valuable feedback, We apologize for the room is not uncomfortable during the stay. We do have several types of room to choose from. We will take note of your feedback and to increase the comfortableness of the room. Glad to hear that you like the spa and the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 

Additional Information about KTM Resort Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: €30 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam
Hotel Style:
#6 Top resorts Hotel in Batam
#17 Spa Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from KTM Resort Batam staff and other travellers.
31 questions
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Questions? Get answers from KTM Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“roystonea/family cottage”
 of 5 bubbles aguzm2016, 18 Feb 2017 | Read review
“Without the ferry and ground transport package it's an expensive hotel for Batam with poor rooms.”
 of 5 bubbles Papalite, 9 Dec 2016 | Read review
“take the sea facing villas, Closer to the Lobby and Restaurant”
 of 5 bubbles 519shaheers, 20 Nov 2016 | Read review
“Sea front room”
 of 5 bubbles Maduka_Jayawardana, 1 Nov 2016 | Read review
“If you're travelling with children, better do not opt for seafront villas as its too cramped.”
  • View from seafront villa
  • View from seafront villa
 of 5 bubbles 117robinj, 30 Oct 2016 | Read review
5 of 5