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KTM Resort Batam

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KTM Resort Batam
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258 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Singapore, Singapore
Reviewed 8 January 2017

Room was clean, and recreation for one night stay was just nice.The place was far from city center so be prepared to pay high price for your sea foods dinner at the resort.But I was wrong from my expectations that since it was a sea side resort, I can swim in their beach. The beach is not sandy and clean...

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Helpful?
Thank leonpanilos
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Leonpanilos, Warmest Greetings from KTM Resort! Thank you for your feedback. We appreciate your valuable feedback and we promise to develop more facilities and service to achieve better customer satisfaction. Should you need further assistance, please do not hesitate to contact us. Thank you for staying at KTM Resort. We hope to see you again. Best Regards, Jessy

Singapore, Singapore
Reviewed 5 January 2017 via mobile

The swimming pool was really small. Eating areas were few. Booked a Seaview cottage which was nice. The beach was barely a beach. The pool table seemed like it wasn't open for public use. Don't lose the cards as they charge for it if lost. Karaoke room was good! Huge and they charge a room rate and not on per...

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Helpful?
Thank Chantelneo
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Chantelneo, Warmest Greetings from KTM Resort! Thank you for your feedback. Our Karang Seafood Restaurant serves variety of foods and Ombak Bar served Western cuisine. The pool table is opened for guest and public as well. It is covered to maintain the the pool tables. Guest can inquire to our staff so they will be able to open it...

Reviewed 30 December 2016 via mobile

Stayed in the Seaview room with my friend for 4 days. Room is nice. However, there was no mini refrigerator, aircon was not functioning well, and tv reception was horrible. The bar is beautiful and nice to chill. Food is really great too! However, they forgot our reservation on our last night and asked if we could come back later....

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Helpful?
Thank Honeyawesome
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Honeyawesome, Warmest Greetings from KTM Resort! Thank you for giving us the time to write this feedback. We are glad to hear that you like the foods here. We do have Loyalty Check out program where guest can late check out until 6pm. This is subject to availability. We are sadly to hear that we are unable to provide...

Cebu City, Philippines
Reviewed 27 December 2016

As part of our side trip from Singapore, my friend and I availed the Day Tour Package which cost each of us 50 Singaporean Dollars. Our first stopped, right after our arrival in the island, is this beautiful resort. The place is resonates a very relaxing aura and ambiance. We were only there in the resort for picture taking, indeed...

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Helpful?
Thank trainer_2015
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear trainer_2015, Warmest Greetings from KTM Resort! Thank you for your feedback. Glad to hear that you like the resort. Yes. Our Goddess of Mercy statue has been recorded as the Highest Goddess of Mercy Statue in Indonesia on 2009 with 22,37 meters. We will be honored to serve you anytime at KTM Resort. Should you need further assistance, please...

Reviewed 26 December 2016

The resort is quiet, great sea view. A nice place to get away from the city life to relax. We got the 2-bedroom villa which is more spacious and has a nice balcony. Rooms are very basic but clean, and beds are comfortable. I give 5 stars because of the friendly and helpful hotel staff.. Mr Rico is very cheerful...

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Helpful?
1Thank YWLui
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear YWLui, Warmest Greetings from KTM Resort! Thank you for your feedback. Your positive feedback is very appreciated. We promise to improve better customer satisfaction in the future. We will pass your feedback to our staff. We hope to see you again at KTM Resort anytime. Should you need further assistance, please do not hesitate to contact us. Thank you....

Singapore, Singapore
Reviewed 9 December 2016

We purchased a Groupon voucher to experience Batam and the most appropriate summary of the 2 days and one night package us reasonable value. The good; seamless land and ferry transfers, very well organised and efficient. Lunch as part of the package was plentiful and reasonably tasty. It is a nice view looking back to Singapore and quite scenic surrounding...

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Helpful?
1Thank Papalite
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Papalite, Warmest Greetings from KTM Resort! Thank you for your time to write this feedback. Your feedback is very much appreciated. We understand the conditions of the room. We promise to upgrade the room time by time. We will forward your feedback to our Management. We do have shuttle for guest to and fro room and facilities. We apologize...

Singapore, Singapore
Reviewed 7 December 2016

Very near the Sekupang Ferry Terminal, and they provide a free shuttle service to and fro the resort and terminal. However, it is 30 mins away from the town area. The Seafront Cottages are actually composed of 2 adjoining room with a shared balcony, which is nice since we stayed there with friends. Sound proofing of the room is non-existent....

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Helpful?
Thank LionelTravels
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear LionelTravels, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. We take note of the price of the foods and has forwarded to the Management. We will let our staff know about your positive feedback. We will be honored to welcome you back again at KTM Resort anytime. Should you need further assistance, please do not hesitate...

Singapore, Singapore
Reviewed 29 November 2016 via mobile

My friend and I did a last minute booking the day before on a Mon-Wed on a 3D2N Retreat to find a break from city life. Most of our time were spend journalling and reading. KTM resort provides a perfect setting for personal retreats. By the sea, you'll feel absolutely close to nature. We booked the "Premier Double or Twin...

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1Thank rockingfave
Reviewed 20 November 2016

Had an amazing time at KTM Resort. The view from the Sea Facing villa is merzmerising. Loved the whole concept. The staff is very friendly and polite. I will definitely be going back again, 2 thumbs UP

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Thank Shaheer S
Reviewed 20 November 2016 via mobile

Booked for a night stay. Room too small for me.Shared Balcony. Tv no local channel? (Find it funny) Breakfast..had it better in other batam hotels. Ombak Bar is the only positive thing in the resort. The rest is just so-so.

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Helpful?
Thank Romi M

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 

Additional Information about KTM Resort Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: €34 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam
Hotel Style:
#6 Top resorts Hotel in Batam
#18 Spa Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from KTM Resort Batam staff and other travellers.
32 questions
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Questions? Get answers from KTM Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“roystonea/family cottage”
 of 5 bubbles aguzm2016, 18 Feb 2017 | Read review
“Without the ferry and ground transport package it's an expensive hotel for Batam with poor rooms.”
 of 5 bubbles Papalite, 9 Dec 2016 | Read review
“take the sea facing villas, Closer to the Lobby and Restaurant”
 of 5 bubbles 519shaheers, 20 Nov 2016 | Read review
“Sea front room”
 of 5 bubbles Maduka_Jayawardana, 1 Nov 2016 | Read review
“If you're travelling with children, better do not opt for seafront villas as its too cramped.”
  • View from seafront villa
  • View from seafront villa
 of 5 bubbles 117robinj, 30 Oct 2016 | Read review
5 of 5