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Best Western Papilio Hotel

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Traveller (324)
Room & Suite (92)
Traveller (324)
Room & Suite (92)
Dining (45)
Overview
Jl. Ahmad Yani 176-178, Surabaya 60235 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (238)
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109 results
Traveller rating
25
49
26
8
1
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Time of year
LanguageEnglish
More languages
25
49
26
8
1
Show reviews that mention
All reviews ahmad yani during rush hour room service long queue breakfast box nice smile the ground floor pool area free wifi tv cable juanda airport safe deposit box coffee shop high floor every morning business trip nice hotel
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1 - 5 of 109 reviews
Reviewed 5 days ago via mobile

Great hospitality from the staffs. A complete and good taste of breakfast menu. Lovely sky pool for all of the family member. ATM and AW restaurants to meet with guesses. Close to malls and culinaries.More

Thank Freedom304231
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 4 days ago

Dear Mr/Ms. Freedom304231, Warmest Greetings from Best Western Papilio Hotel Surabaya... Thank you very much for your stay at Best Western Papilio Hotel and sharing your nice feedback. We are very excited to know that you have a good experience during your stay here. For...More

Reviewed 1 week ago via mobile

Too bad we only stayed for one night here before catching for the flight. We stayed at 29th floor and got a big spacious room with a superb city view around! Beds are soft and comfortable, ensure you'll have a good sleep. When we sleep,...More

Thank Icha T
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 1 week ago

Dear Mr/Ms. Icha T, Warmest Greetings from Best Western Papilio Hotel Surabaya... We would like to express our gratitude for your stay at Best Western Papilio Hotel. Thank you very much for sharing your positive comment and also your constructive feedback. Responding to the inconvenience,...More

Reviewed 1 week ago via mobile

I chose this hotel due to its location near to an exhibition hall I was attending for few days. Room design was decent but sound proof was problem as I could easily hear noises from other rooms and above floor. No alcoholic drinks (not even...More

Thank Bobby S
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 1 week ago

Dear Mr/Ms. Bobby S, Warmest Greetings from Best Western Papilio Hotel Surabaya... We would like to express our gratitude for your stay at Best Western Papilio Hotel. Thank you very much for sharing your comment and also your constructive feedback. Responding to the inconvenience, we...More

Reviewed 7 October 2018 via mobile

Good news about hotel are it have great view from pool although the pool size are small , the pool next the bar and have barbeque night. The bad : Deposit are 500.000 that seem quite hight for 3star hotel, and the pool are closed...More

Thank Aziz Y
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 5 weeks ago

Dear Mr/Ms. Aziz Y, Warmest Greetings from Best Western Papilio Hotel Surabaya... We would like to express our gratitude for your stay at Best Western Papilio Hotel. Thank you very much for your constructive feedback. Please accept our apologies for the inconvenient. For sure we...More

Reviewed 7 October 2018 via mobile

We stayed here as a family while one of us had business in Surabaya. The staff was helpful and really accommodated our various needs (we needed access to a freezer, and it was no problem). The breakfast buffet was wild and excellent, and we found...More

Thank C_Robert_E
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 10 October 2018

Dear Mr/Ms. C_Robert_E, Warmest Greetings from Best Western Papilio Hotel Surabaya... Thank you very much for your stay at Best Western Papilio Hotel and sharing your nice feedback. We are very excited to know that you enjoyed staying here. For sure, we will always improve...More

View more reviews
About
Description
Welcome to the BEST WESTERN Papilio Hotel, a modern midscale hotel in the exciting city of Surabaya. Conveniently located just 20 minutes from Juanda International Airport, the hotel is close to popular More attractions including the Surabaya Carnival Night Market and MAS Mosque, yet well positioned to avoid the city's heavy traffic. Relax in our spacious guest rooms, all of which feature amenities to help you unwind and stay productive, including a comfortable bed, ergonomic work desk, 32-inch LED TV and complimentary Wi-Fi. Take a cooling dip in our outdoor swimming pool or children's pool, indulge in a sumptuous spa treatment, work out in our fitness center, and enjoy exquisite local and international cuisine at the Mariposa Restaurant. And whatever the time of day, guests can relax and enjoy a drink in our lobby lounge and bar. And guests wanting to hold a business or social event at BEST WESTERN Papilio Hotel will be able to choose from a variety of flexible meeting spaces, all equipped with the latest audio-visual equipment and served by a dedicated events team. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
226
Price range
US$27 - US$55 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
226
Price range
US$27 - US$55 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (324)
Room & Suite (92)
Dining (45)
Pool & Beach (27)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
iqbalbagusalfiansyah
11 September 2017|
AnswerShow all 2 answers
Response from Georgetterox |
The pool is opened for public and charge about IDR 75k/person.
1
Vote
Google Translation
Clarence T
25 July 2017|
AnswerShow all 2 answers
Response from sidhartaindargo | Reviewed this property |
I dont know 'bout airport transfer service by hotel, you must check at hotel. Not too far from hotel to airport, maybe 30-45 minutes by taxi ( u leaving hotel at 11 AM, its traffic jam)...and price about Rp.100.000... More
1
Vote
indah d
14 November 2016|
AnswerShow all 3 answers
Response from Georgetterox |
Kolam renang anaknya kira-kira sedalam 50-60 cm. Anak saya (setinggi 90 cm) berenang di situ.
0
Votes
Google Translation
Room Tips
"choose for the city view"
593kusa
29 Jan 2018
Read review
"good for hot to airport"
nanthiya2018
23 Jan 2018
Read review
"there`s restaurant near this hotel with good food and reasonable price named Primarasa Restaurant"
Moondance1983
27 Nov 2017
Read review
"It's the city fringe with similar views anywhere you look."
RegawaP
22 Jun 2017
Read review
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