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Grace Setia Hotel

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Overview
  • Excellent5%
  • Very good23%
  • Average31%
  • Poor23%
  • Terrible18%
  • 22 Apr 2017
    “poor hotel”
  • 5 Oct 2016
    “Average”
Jl. Dokter Ir. H. Soekarno 158 / 47 Jl. Dokter Ir. H. Soekarno 158 / 47, Surabaya 60117 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Family Rooms
2 Star accommodation
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Reviews (22)
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1 - 5 of 8 reviews
Reviewed 23 April 2017

There's no complimentary drinking, no coffee or tea maker, no towel, breakfast service only serve until 9 but when we check in, receptionist tell me, breakfast service until 10. So, no breakfast, no water, no recommendation for this hotel

Review collected in partnership with Tiket.com
Thank msyahlevih
Reviewed 5 October 2016 via mobile

Place for sleep only. They sell toothpaste/brush and towel, not provide for free. It has small store that sell snacks. Clean enough. Just choose deluxe one. This place is just average, you get what you pay.

Thank Freakisha
Reviewed 17 March 2016 via mobile

The towel looked dirty and unbleached. There's no breakfast included. The hotel is poorly managed. I assume the owner was also sitting by the front desk, yet he didn't say anything to the guests. The loud noise and screams from the lobby had awaken me...More

Thank abataras
Response from Grace Setia and... H, Manager at Grace Setia HotelResponded 9 May 2016

Dear Abaratas, My deepest apologies for the bad experience with us. The owner is never at the hotel, the person you might have seen should be one of the Front Office Staff. I apologize on behalf of the Hotel Management for the unprofessional-ism of our...More

Reviewed 12 January 2016

Nice Budget hotel for backpacker and budget traveler. room rate start idr 190.000 ( with single small bed ) only for single occupied. double bedded room for two person start from idr 260.000 without breakfast. But they serve in room dinning or you could enjoy...More

Thank N0vee
Reviewed 19 November 2015

Cheap hotel which arround 300-500k Rupiahs and facilties quite okay. This Hotel near Galaxy Mall Shopping Mall, Kenjeran Beach, and Pakuwon City area. The Room is Small but still okay for you if want to stay 1 - 2 day for a while.More

Thank Franky_Haku
Response from Grace Setia H, Manager at Grace Setia HotelResponded 9 December 2015

Dear Mr. Franky our Honored Guest, We thank you for your trust in choosing our Hotel. We appreciate your review. We hope you enjoyed your stay and we hope we have the chance to serve you in our Hotel in the near future. sincerely, Management...More

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About
Description
Affordable, clean and comfortable. Strategic location with Galaxy Mall 5 minutes away from our location. Local eateries are within walking distance. We provide 24-hr mini market at your convenience. We are the More absolute choice for short business trips to weekend getaways. we are 20minutes away from the airport. We can help arrange airport transfers, car rentals. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
53
Price range
US$13 - US$34 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
53
Price range
US$13 - US$34 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Nearby
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Questions & Answers
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Room Tips
"choose higher floor"
N0vee
12 Jan 2016
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