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Hotel Ciputra World Surabaya

Traveller (609)
360
Panoramas (8)
Dining (135)
Certificate of Excellence
Overview
Jl. Mayjend Sungkono no. 89, Surabaya 60224 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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330 results
Traveller rating
174
111
32
8
5
Traveller type
Time of year
LanguageEnglish
More languages
174
111
32
8
5
Show reviews that mention
All reviews rooftop pool grand deluxe shopping mall gallery restaurant star hotel great hotel breakfast buffet glass door top floor tv channels business trip hot water comfortable bed big mall booked rooms executive lounge checking out
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1 - 5 of 330 reviews
Reviewed 1 week ago

all is good except for the internet connection that only works in certain parts of the room and it would have been better if the room is equipped with better sound proofing. The room next to us was very noisy and we can really hear...More

Review collected in partnership with Swiss-Belhotel International
Date of stay: January 2019
Thank PeggyWu
Response from Christiane W, General Manager at Hotel Ciputra World SurabayaResponded 1 week ago

Dear Guest, Thank you for your recent stay and for your kind online review. We are glad that you enjoyed your stay and also took note of your valuable feedback about the internet and sound from the next door room. As for the internet we...More

Reviewed 1 week ago

Very nice hotel overall, bed and pillow are high quality nice to sleep. Just bedise mall so very convinient. Price still affordable. Not to far from the airport juanda about 25-30 min drive. Swimming pool also very nice design view.More

Review collected in partnership with Swiss-Belhotel International
Date of stay: January 2019
Thank Fearless21288528286
Response from Christiane W, General Manager at Hotel Ciputra World SurabayaResponded 1 week ago

Dear Guest, Thank you for staying with us and for leaving this nice online review for us. We are delighted to hear that you enjoyed out beds, the closeness to Ciputra World Mall as well as the easy access to the airport. Thank you again...More

Reviewed 1 week ago via mobile

My brother and I stayed here for a night before heading home to Australia. The staff were very friendly and helpful. We enjoyed the cocktails in the bar and the beds were very comfortable. Thanks for a great stay.More

Date of stay: January 2019
Thank naetee
Response from Christiane W, General Manager at Hotel Ciputra World SurabayaResponded 1 week ago

Dear valued Guest, Thank you for your recent stay and for taking the time to write this nice online review. We are delighted to hear that you had a great time with your family and are looking forward to welcoming you back soon. Have a...More

Reviewed 1 week ago

All is great. I stay with my family, my mom and my sist family. I book 3 rooms. We bring 3 toodlers and 1 baby. Toodlers are plan to play bathtub together for fun. But sadly no connecting rooms for grand deluxe type. But the...More

Review collected in partnership with Swiss-Belhotel International
Date of stay: December 2018
Thank EffieK113
Response from Christiane W, General Manager at Hotel Ciputra World SurabayaResponded 1 week ago

Dear Guest, Thank you for your recent stay with your family. We are delighted to hear that you were able to enjoy your time here with us. We took note of your comment about the connecting room types and understand your situation. Thank you also...More

Reviewed 2 weeks ago

good place to spend time with your family with reasonable pricethe food also taste really goodthe room is really nicethe view from the swimming pool is awesomewill be back here next timereally recommendedMore

Review collected in partnership with Swiss-Belhotel International
Date of stay: January 2019
Thank teles83
Response from Christiane W, General Manager at Hotel Ciputra World SurabayaResponded 2 weeks ago

Dear Guest, Thank you for your recent stay and for taking the time to give feedback about your experience during your stay. We are delighted to read that you enjoyed our food and the view as well as our pool on the roof deck. We...More

View more reviews
About
Description
Welcome to Hotel Ciputra World Surabaya, a five star luxury hotel managed by the award winning management company Swiss-Belhotel International. Strategically located adjacent to Ciputra World Mall, the most More urbane shopping mall in Surabaya, the hotel is one of the city's signature landmarks. Providing a high quality of service with luxury facilities and personalized attentive service combined with an expedient location, making Hotel Ciputra World Surabaya the preferred choice for discerning travelers, whether in Surabaya on business or leisure. Located on the 8th floor, the hotel lobby and reception area welcome every guest with the warm hospitality and luxurious ambiance of a 5 star international hotel. Featuring ample space for meetings and socializing with elegant surroundings, comfortable sitting area and impeccable service. The drop off area at the ground floor provides convenient access to Ciputra World Surabaya retail and shopping mall. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Kids pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
212
Price range
US$62 - US$93 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
212
Price range
US$62 - US$93 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (609)
Room & Suite (305)
Dining (135)
Pool & Beach (53)
Amenities (35)
Business Centre & Event Rooms (20)
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Questions & Answers
Ask a question
seowfen
14 June 2018|
AnswerShow all 6 answers
Response from Christiane W | Property representative |
Good morning, Dear valued Guest, Thank you for your kind inquiry. As correctly responded by some loyal guest already, it is correct that we do have smoking rooms available and you'd need to please mention your preference... More
0
Votes
WaywardSoul999
31 May 2018|
AnswerShow all 2 answers
Response from Christiane W | Property representative |
Dear valued Guest ! Thank you for your question. Only the Grand Deluxe Category has the Glass Bathroom partition. Deluxe and Superior Deluxe have a regular door, also some of the Suites. Thanks again and we are looking... More
1
Vote
gwenneths2018
7 April 2018|
AnswerShow all 6 answers
Response from Christiane W | Property representative |
Good Morning from Hotel Ciputra World Surabaya and apologies if our response comes late. I was unfortunately not receiving a notification about this new alert. Thank you for your kind inquiry about weekend rates and... More
0
Votes
Room Tips
"Ongoing construction next to the hotel. Close curtain"
rubycfw
3 weeks ago
Read review
"More interesting tv channels "
Go31879982170
3 weeks ago
Read review
"Need a nice view not construction site view"
FarAway13943249669
3 weeks ago
Read review
"It would be great if the corridor be treated so that it doesnt smell of ciggarette smokes."
matapena
4 weeks ago
Read review
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