We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$49
          US$43
          Great Deal
          US$44
          US$44
          Traveller (258)
          Dining (76)
          Room & Suite (69)
          Novotel Surabaya Hotel and Suites
          869 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #24 of 134 hotels in Surabaya
           
          Artotel Surabaya
          413 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          Overview
          • Excellent20%
          • Very good54%
          • Average19%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “pizza hut” (7 reviews)
          “new building” (13 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.0 Star Hotel
          All hotel details
          Novotel Surabaya Hotel and Suites
          869 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #24 of 134 hotels in Surabaya
           
          Artotel Surabaya
          413 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$43.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a4e6f7789f174b3693ab1bc586f66ed6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651431,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65324522],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":43,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a4e6f7789f174b3693ab1bc586f66ed6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":49,"lowestMetaPrice":43,"additionalPartner":false,"highestMetaPriceDisplay":49,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":49,"lowestMetaPrice":43,"highestMetaPriceDisplay":49,"hotelName":"Mercure Surabaya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0ZTZmNzc4OWYxNzRiMzY5M2FiMWJjNTg2ZjY2ZWQ2IiwiQUlLIjoiNDdmMzkwOTVmMzgwNGZiOThjNDE3MmZiNWUyOGI1OGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$43", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78861971":"OrbitzEWS","33296894":"Expedia","64695022":"AccorIB","109268805":"HotelsCom2IB","53946543":"TravelocityEWS","34377783":"Hotwire","65324522":"BookingCom","79414405":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (658)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Mercure Surabaya See the most recent reviews

          161 - 165 of 658 reviews

          Reviewed 17 April 2015 via mobile

          For the 1st time i slept at mercure surabaya for some business at this city. For room design very elegant and good looking. For bathroom very clean & smell good. The receptionist very kind to answer any question from guest. They very polite and calm...More

          1  Thank ekokurniawan
          Response from Sugito A, General Manager at Mercure SurabayaResponded 21 April 2015

          Dear Mr/Mrs. Eko Kurniawan: We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

          Reviewed 14 April 2015

          I went to Surabaya in order to have meeting in US embassy which I didn't realize the hotel is quite far from it. I was informed by the hotel staffs that the embassy has been moved and the information I had from google wasn't updated....More

          1  Thank madewijaya
          Response from Sugito A, General Manager at Mercure SurabayaResponded 21 April 2015

          Dear Mr/Mrs. Made Wijaya: We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

          Reviewed 5 April 2015

          Our first stay was for 3 nights then returned after 15 days. You feel welcome with the friendly staff from the Door Girl . The staff at the Front Desk were simply warm, friendly, and pleasant with special mention of Mr TRIO who fits his...More

          Thank cameliasafitra
          Response from Sugito A, General Manager at Mercure SurabayaResponded 21 April 2015

          Dear Mr/Mrs. Camelia Safitra: We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

          Reviewed 27 March 2015

          More

          Review collected in partnership with Accorhotels.com
          Thank CGardjito
          Response from Sugito A, General Manager at Mercure SurabayaResponded 21 April 2015

          More

          Reviewed 25 March 2015

          It's not my first time to stay at Mecure Surabaya, on my previous stay it was all good, no complaint, so when my friends had a plan to visit Surabaya, i suggest this hotel to them. We booked room separately, i'm through their official website,...More

          Thank nurul k
          Response from Sugito A, General Manager at Mercure SurabayaResponded 21 April 2015

          Dear Mr./Mrs. Nurul K, Thank you for taking the time to tell us about your experience at the Mercure Mirama Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your suggestion is very appreciated,...More

          Novotel Surabaya Hotel and Suites
          869 reviews
          #38 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #24 of 134 hotels in Surabaya
           
          Artotel Surabaya
          413 reviews
          #5 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          286 reviews
          #4 of 134 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$34 - US$50 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Business Hotel in Surabaya
          • #15 Spa Hotel in Surabaya
          • #16 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 257
          • Reservation Options
          • TripAdvisor is proud to partner with Priceline, Orbitz, Hotwire, ACCOR, Travelocity, Hotels.com, Expedia, Booking.com, TripOnline SA, Cancelon, HRS and HotelQuickly so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Mercure Surabaya Hotel Surabaya
          Add Photo Photos
          Traveller (258)
          Dining (76)
          Room & Suite (69)
          Pool & Beach (16)
          Hotel & Grounds (181)
          Bathroom (12)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
          Nearby
          Whiz Prime Hotel Darmo Harapan Surabaya
          42 reviews
          .62 km away
           
          Quest Hotel Surabaya
          314 reviews
          .10 km away
           
          Artotel Surabaya
          413 reviews
          .57 km away
           
          Amaris Hotel Bintoro
          14 reviews
          .16 km away
           
          Nearby Restaurants
          Ayam Bakar Primarasa
          170 reviews
          .37 km away
          Bakso Pak Nur Trunojoyo
          51 reviews
          .56 km away
          Carpentier Kitchen
          68 reviews
          .33 km away
          Rawon Kalkulator
          53 reviews
          .30 km away
          Nearby Attractions
          Surabaya Town Square
          435 reviews
          1.48 km away
          Bungkul Park
          666 reviews
          .69 km away
          Suroboyo Monument
          164 reviews
          1.23 km away
          Monumen Perjuangan POLRI
          59 reviews
          .52 km away
          Questions & AnswersAsk a question
          Bayu S
          Do you have room with bathtub?
          1 December 2016|
          Answer Show all 7 answers
          Response from Sugito A | Property representative |
          Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
          0
          Votes
          TobyMoeckel
          Hi,, I just booked a room for next year, but it looks like it does not include breakfast.. May I ask how much is it ??
          19 October 2014|
          Answer Show all 4 answers
          Response from Sugito A | Property representative |
          Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
          0
          Votes
          Room Tips
          "Our room was fine and quiet. Not sure about any of the others"
          Read review
          "Ask for their new wing."
          Read review
          "new renovated room (620) exactly at front of the lift. nice view"
          Read review
          "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing