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Mercure Surabaya

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Traveller (305)
Room & Suite (102)
Dining (82)
Overview
  • Excellent20%
  • Very good53%
  • Average20%
  • Poor5%
  • Terrible2%
Travellers talk about
“pizza hut”(8 reviews)
“new building”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (730)
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All reviewspizza hutnew buildingchinese restaurantaccor hotelssuperior roomwelcome drinkswimming poolnice hotelbusiness triptunjungan plazablue bird taxitaman bungkulchecking inmeeting roomfront officebreakfast buffet ispleasant stay
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151 - 155 of 461 reviews
Reviewed 30 December 2015 via mobile

Quite a favourite hotel, tried to book twice in my previous visits to Surabaya but it was full and finally this time I succeeded. Stay one night in premier room at the new tower. Modern, neat and comfortable. It was definitely better than the rooms...More

Thank Bobby S
Response from Sugito A, General Manager at Mercure SurabayaResponded 5 January 2016

Dear Mr. Bobby, Thank you for your support toward Mercure Grand Mirama Surabaya. We are very delighted to meet your criteria and expectation as the only choice when you visit Surabaya. Superior Premiere Room is our new type of room in Mercure Grand Mirama Surabaya....More

Reviewed 23 December 2015

Booked the hotel room using accorhotel website. The room was spacious, neat and clean. The bathroom was clean. The air conditioning worked well. No complaint for the room. But there was an incident when another guest could enter our room (it was quite shocking how...More

Thank Lilianetta
Response from Sugito A, General Manager at Mercure SurabayaResponded 29 December 2015

Dear Ms. Lilianetta, Thank you for your support toward Mercure Grand Mirama Surabaya. We are very happy to hear that you like our room despite of the little accident that happened to you. We are terribly sorry for the insident that made your stay a...More

Reviewed 16 December 2015

the lobby hotel litbit have small space...and their room for double bed not quite big...but its plesure to stayed with them..price? well what you pay what you get...equal their location not quit far from place to hang out, eat or from big mall at SurabayaMore

Thank Farah F
Response from Sugito A, General Manager at Mercure SurabayaResponded 29 December 2015

Dear Ms. Farah F, Thank you for your support toward Mercure Grand Mirama Surabaya. We are very appreciate your review for our hotel. We will absolutely put your comments into our thoughts and discuss it with our management. Hopefully you enjoyed your stay at our...More

Reviewed 15 December 2015

Location is in the center of the City, spacious room, clean, unfortunately during my visit I had to stay in smoking room, which was I hate the most, but another room had already reserved. Breakfast is good, variety of food and nice restaurantMore

Thank ZahraMargautami
Response from Sugito A, General Manager at Mercure SurabayaResponded 17 December 2015

Dear Ms. Margautami, Thank you for your support towards Mercure Grand Mirama Surabaya. We are more than happy to have you stay during your visit to Surabaya. Thank you for your positive review and it is a pleasure for us to make your stay and...More

Reviewed 15 December 2015

I really like the room. Cozy, peaceful, comfortable, love it so much! A really nice place to stay. And I also love the spa. Recommended place to stay! One thing to improve is the selection of breakfast. Lots of other foods can be added. But...More

Thank Melati_Arum
Response from Sugito A, General Manager at Mercure SurabayaResponded 17 December 2015

Dear Ms. Arum, Thank you for your support toward Mercure Grand Mirama Surabaya. We are more then gratefull to have you stay during your travel in Surabaya. And it is our pleasure to make your stay as a Wonderful and Unforgettable memories. We are hoping...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$37 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Surabaya
#19 Luxury Hotel in Surabaya
#21 Spa Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$37 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Surabaya
#19 Luxury Hotel in Surabaya
#21 Spa Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (305)
Room & Suite (102)
Dining (82)
Pool & Beach (16)
Family and Play Areas (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Bayu S
1 December 2016|
AnswerShow all 7 answers
Response from Sugito_1 | Property representative |
Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
0
Votes
TobyMoeckel
19 October 2014|
AnswerShow all 4 answers
Response from Sugito_1 | Property representative |
Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
0
Votes
Room Tips
"good location , good pool view 317"
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"Its suite rooms are very wide equipped with bathup"
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"all rooms are nice"
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"Can not suggest as just stayed for overnight"
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