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Narita Hotel Surabaya

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46 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Jakarta, Indonesia
Level Contributor
105 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 June 2014

I stayed at this hotel for 2 nights during business trip and we used also the meeting room. The hotel looked old and relatively at small to medium size and definitely sells the javanese athmosphere. The parking space was a bit limited but still acceptable. The lobby was a humble one but packed with several javanese antiquities which was very... More 

Helpful?
Thank DimsumA362
Sittingbourne, Kent
Level Contributor
101 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 18 May 2014

This hotel was a cheap and reasonably well located option for a night before an early flight to Jakarta. The room was ok but as it was supposed to be well above the basic option I would hate to see what you get for that. My main issues concerned billing. Firstly we ate in the restaurant and when it came... More 

Helpful?
Thank sue22
Jakarta, Indonesia
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 August 2013

This is a hotel that provides the bare necessities with style. We stayed here for over a week, and I must say I thoroughly enjoyed it. The interior is eclectic Indonesian style. They use a lot of wood, and it lends a warmer feeling to the otherwise cold atmosphere. The room is clean, and well furnished. The hotel only has... More 

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2 Thank Stephen S
Australia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 October 2012 via mobile

This is a well priced hotel convenient to Surabaya airport and city. Rooms were clean and well serviced. Free wifi in rooms and lobby. Several malls nearby (short drive) My only complaint was breakfast- first morning it was in lobby and there was not enough room for all guests to eat. Second day it was in a small meeting room... More 

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5 Thank DiMaybs
Negros Island, Philippines
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 15 September 2012 via mobile

Stayed here overnight. The hotel is about 20 mins fr the airport. There is a pool, 24 hour resto (one of the best nasi goreng I had), free popcorn in the lobby. The rooms are good sized, clean and with enough english channels for non-indos to enjoy. Price is quite fair and staff is friendly and competent.

Helpful?
2 Thank sole2soultravel
makassar
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 July 2012

I've stayed twice at narita hotel and spent few night with family. it was a nice hotel, reasonable price, clean and spacious room. the service was nice and prompt, they serve very simple breakfast: nasi goreng (fried rice), if you don't like the menu, don't worry. just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus.... More 

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4 Thank vitruvian
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 March 2012

narita surabaya?big dissapppointed for me cz services and some employees not well trained to serve customer.far from 3 stars hotels standart.i didnt get my questions answered well and pollite by the receptionist.i dont recommend this hotel..

Helpful?
7 Thank fukyu
Surabaya, Indonesia
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 29 December 2011

This hotel is in the middle of everything, price is in the middle range (US$ 50ish depending on the timing), so is the service, the room quality, restaurant selection etc. If you are not looking for any fancy hotel with the basic services, this is your hotel. The music that they play in the lobby can be quite loud when... More 

Helpful?
3 Thank Lord_Lorenzo
Jakarta
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 October 2009

One major disappoinment is, it doesn't have a swimming pool! But the management seems doing their best in the area of: -Room: all rooms are spacious. The different between a lowest price room and a higher one, is interior detail, but the rooms size are just the same (also the lowest ones are located on higher floor). -Services: almost all... More 

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10 Thank taveshala
A TripAdvisor Member
Reviewed 7 April 2006

There was a excellent service in narita hotel, and its not just about the price is low but the architecture, the javanese song that played, cleanliness and very javanese type of decoration, makes me want to comeback everytime. so i think Narita have a very potential and attractive facilities. I am sure most guests feel the same way

Helpful?
12 Thank A TripAdvisor Member

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Narita Hotel Surabaya

Address: Jln. Barata Jaya 57-59, Surabaya 60284, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: €24 - €38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Narita Hotel Surabaya 3*
Number of rooms: 90
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Hotel Style:
#33 Spa Hotel in Surabaya
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Questions & Answers

Questions? Get answers from Narita Hotel Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think third floor is the best because when you need something the staff room is in this floor so they will respond anything faster”
 of 5 bubbles fransiskas2013, 5 Oct 2015 | Read review
“Better to choose rooms on higher floor for a quieter sleep.”
 of 5 bubbles 615StephenS615, 1 Aug 2013 | Read review
“just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus. javaness traditional food, very delicious, fresh, and comes with very low price ( pecel is not recommended for those who have allergy for peanuts) but they serve other menu, which is also very delicious.”
 of 5 bubbles vitruvian, 13 Jul 2012 | Read review
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