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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$48/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$47
    US$39
    SAVE US$8
    US$44
    US$44
    Traveller (281)
    Room & Suite (107)
    Dining (41)
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    Overview
    • Excellent19%
    • Very good48%
    • Average22%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    357 reviews
    #2 of 135 hotels in Surabaya
     
    HARRIS Hotel & Conventions Gubeng Surabaya
    489 reviews
    #5 of 135 hotels in Surabaya
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (275)
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    1 - 5 of 154 reviews

    Reviewed 6 days ago via mobile

    Stayed for 2 nights here at this location. The rooms are definitely in need of an upgrade. CRT TVs, a bed with stained bedsheets, a musky smell lingering in the room, and lumpy pillows. The saving grace for this place is the staff, who are...More

    Thank Alvin O
    Reviewed 2 weeks ago via mobile

    I was staying on Deluxe Theme Room with Japanese Theme. It was very nice! Well it doesn't has tatami or something like that, but it had quite Japanese touch in some aspects like the bed that place on the ground, the wooden coffe table, the...More

    Thank alexandriaeli
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 1 week ago

    Dear Alexandriaeli, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 12 August 2017 via mobile

    Hotels that have been long enough in surabaya. . The rooms are spacious and clean. . The gym is fully equipped and well maintained. . Recommended for those who like sports at the hotel..the food is good and many varied..the service is good and responsiveMore

    Thank JRudyST
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 4 weeks ago

    Dear JRudyST, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 8 August 2017 via mobile

    I was stayed at this place for business purpose for three nights. One of major highlight is, this is the well situated hotel in the city. Located few minutes from large shopping center (Tunjungan Plaza) and is at the center of the city. This is...More

    Thank EzraIF
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 4 weeks ago

    Dear Ezra I, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 30 July 2017 via mobile

    This hotel charge outsider good 50,000 even if you park only 15mins. Dont park here unless you stay or eat at this hotel. The sign is pretty small, you wont notice unless you really search for it. Crazy expensive.More

    Thank Natalia C
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 1 August 2017

    Dear Natalia C. Thank you for sharing your view on Garden Palace Hotel Surabaya and regret to hear that you did not enjoy your recent visit pertaining to this parking fee. Regarding this matter, our staying guest absolutely have privilege FREE parking since they did...More

    JW Marriott Hotel Surabaya
    819 reviews
    #3 of 135 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    821 reviews
    #1 of 135 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    357 reviews
    #2 of 135 hotels in Surabaya
     
    HARRIS Hotel & Conventions Gubeng Surabaya
    489 reviews
    #5 of 135 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$38 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #25 Luxury Hotel in Surabaya
    • #25 Spa Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Ctrip TA, Expedia, Booking.com, Agoda, TripOnline SA, Cancelon, Travelocity, Hotwire and Cheap Tickets so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (281)
    Room & Suite (107)
    Dining (41)
    Hotel & Grounds (129)
    Bathroom (27)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Laurence H
    21 December 2016|
    Answer
    Response from Malindo270193 | Reviewed this property |
    Yes of course. you can enjoy spa here, but i am not sure what package. Please go to their website.
    0
    Votes
    playmakerNyc
    17 July 2016|
    Answer
    Response from al22tecc | Reviewed this property |
    i asked the same question and initially followed the given answer, get a taxi at the airport. I also inquired at the TA Surabaya forum. They won't let me post a link for easy access to the discussion on land transport in... More
    0
    Votes
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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