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Artotel Surabaya

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#9 of 129 Hotels in Surabaya
Certificate of Excellence
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1 room 2 adults 0 children
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Artotel Surabaya
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352 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Reviewed yesterday NEW

Hotel is strategically is center of town, easy access to any local leisure, business, and food destination. Service at front desk is good and restorant is excellent, small studio room size is fine for single traveller or even double occoupant. Room are tidy with nice decorated wall paper, lucky is if you get your room with art/ wallpaper to what...

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1Thank Zulu G
Surabaya, Indonesia
Reviewed 2 days ago NEW

Really an artistic hotel! You'll never get bored while staying here. The only thing I dislike was neighbor's noises that can be heard all the time from my room (also means less privacy because they can hear my noise too)

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1Thank stefanigabriela
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Stefani, thank you for your review of your stay at Artotel Surabaya. I greatly appreciate for your comments about aspects that need to be update. I hope that I can convince you to change your mind about another visit to Artotel Surabaya. Looking forward to welcoming you again soon. Kind regards, Hassanudin - Hotel Manager.

Singapore, Singapore
Reviewed 6 days ago NEW

I love this hotel and the room! Unique. I will come again when for sure!! For solo traveller is kinda cheap for me to stay a nite and ive a good nite sleep and if u are lucky enough u will enjoy the live band nite!

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Helpful?
Thank Halijah S
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Halijah, We are truly grateful for your review. It's grateful to know that you have a good experience during your stay. Let me thank you again and we hope you will come back to our hotel and feel truly welcome. We heART you, Hassanudin - Hotel Manager.

Jakarta
Reviewed 1 week ago

studio room is standard, clean and spotless, no hairdryer provided, sound proof is very poor, I can hear motorcycle racing outside, breakfast menu is limited but tasty, don't bother buy coffee cause it taste as bad as the free coffee machine provided

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Helpful?
Thank marinfit
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Marin, thank you for your review of your stay at Artotel Surabaya. I greatly appreciate for your comments about aspects that need to be update. I hope that I can convince you to change your mind about another visit to Artotel Surabaya. Looking forward to welcoming you again soon. Kind regards, Hassanudin - Hotel Manager.

Manado, Indonesia
Reviewed 1 week ago

Good enough, a lot of breakfast variety , but lack of table, so I put my bag&my belongings in the floor. the room quiete small for 2 adult and one child, but overall is good to take a rest/sleep, the good point from Artotel surabaya is good location in the middle of city & good variety of breakfast/food, but unfortunately...

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1Thank noviaayu
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Novi, Warm greetings from Artotel Surabaya and thank you on your supportive review. We have noted your kind comment on item we have to improve. I hope that it hasn't put you off a return stay with us again. We heart you, Hassanudin - Hotel Manager.

Reviewed 1 week ago

I visit Surabaya for Ingress XM Anomaly Event on 11-13 November 2016. Room type Studio 20. The room is nice, quite, city view in the window. The breakfast is standart, they have a nice decoration mural in every room. Near the hotel is gas station, accross the street is BCA Bank, if you walk forward, you will find a good...

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Helpful?
1Thank Albert V
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Albert, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Kind regards, Hassanudin - Hotel...

Surabaya, Indonesia
Reviewed 2 weeks ago

very good and nice place so recommended place to stay alone with friends or your family very artistic and valuable im enjoy stay here never get bored when im stay here, so close to city center so easy to find this hotel

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1Thank kurniawanpribadia
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Kurnia, We're appreciate for your comments regarding your stay at the Artotel Surabaya. It is always a pleasure to receive positive feedback & we hope to welcome you again in the near future. Kind regards, Hassanudin - Hotel Manager.

Jakarta, Indonesia
Reviewed 3 weeks ago

please level up the services and keep up the good work, for the food and beverage quality specially somehow its downgraded since my last time at artotel Surabaya. please add in a coffeestall on the corner at lobby like Jakarta did, thanks.

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1Thank andrinugrahawt
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Andri, thank you for your review of your stay at Artotel Surabaya. I greatly appreciate for your comments about aspects that need to be update. I hope that I can convince you to change your mind about another visit to Artotel Surabaya. Looking forward to welcoming you again soon. We heart you, Hassanudin - Hotel Manager.

Jakarta
Reviewed 3 weeks ago

I have been staying here since the1st opening and their quality has always been great,the rooms is unique,staff are very friendly It is perfect for my business trips The food also good. I always order a room service for dinner and had tried many of the indonesian food with delicious taste there

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Helpful?
1Thank ameliaalamsyabud
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Amelia, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Kind regards, Hassanudin - Hotel...

Jember, Indonesia
Reviewed 4 weeks ago

Artotel Surabaya is the awesome hotel that i know. There are many unique spot in here like ; lobby, restaurant, and especially the stairs. Kamarnya bersih dan nyaman. Untuk menu breakfast pun tidak mengecewakan sama sekali.

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1Thank rinakurniawati21
ARTOTEL_SBY, Manager at Artotel Surabaya, responded to this review

Dear Rina, thank you for taking time for give us a good review. It's grateful to know that you have a good experience during your stay. Looking forward to welcoming you again soon. Kind regards, Hassanudin - Hotel Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 

Additional Information about Artotel Surabaya

Address: Jln. Dr Soetomo 79-81, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: €24 - €32 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Number of rooms: 106
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Hotel Style:
#7 Business Hotel in Surabaya
#8 Spa Hotel in Surabaya
#9 Best Value Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Artotel Surabaya staff and other travellers.
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Questions? Get answers from Artotel Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on higher level is nice view and quite”
 of 5 bubbles AlbertV261, 19 Mar 2017 | Read review
“Not much to see, the best was facing the quite noisy street”
 of 5 bubbles 68davek, 22 Jan 2017 | Read review
“Stay away from the rooms facing the main road”
 of 5 bubbles anubhav_gaur, 15 Nov 2016 | Read review
“ask for higher floor to avoid street noise”
 of 5 bubbles adrian2g, 10 Oct 2016 | Read review
“maybe need to choose the room which is not facing the big road”
 of 5 bubbles 544cynthiae, 26 Aug 2016 | Read review
5 of 5