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    Artotel Surabaya

    Jl. Dr Soetomo 79-81, Surabaya 60264, Indonesia
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    1/10/2017 2/10/2017
    US$34
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    Traveller (471)
    Room & Suite (76)
    Dining (29)
    Quest Hotel Surabaya
    319 reviews
    #57 of 136 hotels in Surabaya
     
    Hotel Tantris
    1 review
    #110 of 136 hotels in Surabaya
     
    Amaris Hotel Bintoro
    20 reviews
    #40 of 136 hotels in Surabaya
     
    Delta Sinar Mayang Hotel
    4 reviews
    #125 of 136 hotels in Surabaya
     
    Overview
    • Excellent30%
    • Very good54%
    • Average14%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “art gallery” (7 reviews)
    “studio room” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Meeting Rooms
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Quest Hotel Surabaya
    319 reviews
    #57 of 136 hotels in Surabaya
     
    Hotel Tantris
    1 review
    #110 of 136 hotels in Surabaya
     
    Amaris Hotel Bintoro
    20 reviews
    #40 of 136 hotels in Surabaya
     
    Delta Sinar Mayang Hotel
    4 reviews
    #125 of 136 hotels in Surabaya
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (467)
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    1 - 5 of 304 reviews

    Reviewed 4 days ago

    The staffs are very welcoming, friendly n helpful. The room is good n clean. The food is delicious. The location is good n can be reached by every transportation but the parking lot is small. Overall the hotel ia good m clean to be stayed.More

    Review collected in partnership with this hotel
    Thank octav1073
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 3 days ago

    Dear Guest, We are truly grateful for your review. It's grateful to know that you have a good experience during your stay. Let me thank you again and we hope you will come back to our hotel and feel truly welcome. We heART you, Hassanudin...More

    Reviewed 6 days ago via mobile

    We stayed here one night in 2016 and came back for a couple of nights in 2017. Great value for your money with a nice breakfast and very good service. The reception helped us book a train ticket and arranged everything for us. Thanks again!More

    Thank Franke E
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 3 days ago

    Dear Franke, We are truly grateful for your review. With it we can try to serve only better standard for our guests. It's a valuable advice for us all. Let me thank you again and we hope you will come back to our hotel and...More

    Reviewed 1 week ago

    Good value for money stay for the cosy and clean hotel. the downside is there wasn't any concierge service available at the lobby. My friend and I struggled with our baggage. Before checking out, lift button was faulty. Unable to press Level "L" which is...More

    Review collected in partnership with this hotel
    Thank Patricialpn
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 3 days ago

    Dear Patricialpn, Warm greeting from Artotel Surabaya. Many thanks for your review. We have noted your kind comment on item we have to improve. Please, accept our deeply apologize for the inconvenience. It is important for us to provide comfortable accommodation to our guests. We...More

    Reviewed 1 week ago

    Very good moment to stay at artotel, good service, good food, nice people, good vibe to stay, the location of the hotel is near everywhere, good spot, the decoration of the hotel is so refreshing and moderen art is so eye catching.More

    Review collected in partnership with this hotel
    Thank andrewaldi
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 1 week ago

    Dear Andre, Thank you for being our guest and for sharing positive experience in Artotel Surabaya. Your feedback is valuable to us, as we strive to improve with each and every stay. It would be a pleasure to personally welcome you back to our improve....More

    Reviewed 1 week ago

    Heii Heii Heii.! I'll tell you my experience and feeling to this Hotel. Actually I didn't come to stay but to Enjoy the cafe, this hotel has cozy, amazing cafe. I came w/ my community called English Cake (basically we do gathering while have English...More

    1  Thank Ach Naufal C
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 1 week ago

    Dear Ach Naufal, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review &...More

    Quest Hotel Surabaya
    319 reviews
    #57 of 136 hotels in Surabaya
     
    Hotel Tantris
    1 review
    #110 of 136 hotels in Surabaya
     
    Amaris Hotel Bintoro
    20 reviews
    #40 of 136 hotels in Surabaya
     
    Delta Sinar Mayang Hotel
    4 reviews
    #125 of 136 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$27 - US$37 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Surabaya
    • #7 Business Hotel in Surabaya
    • #9 Best Value Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Ctrip TA, Hotwire, TripOnline SA, Agoda and HotelQuickly so you can book your Artotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (471)
    Room & Suite (76)
    Dining (29)
    Hotel & Grounds (350)
    Bathroom (31)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Amaris Hotel Bintoro
    20 reviews
    .36 km away
     
    Delta Sinar Mayang Hotel
    4 reviews
    .14 km away
     
    Quest Hotel Surabaya
    319 reviews
    .49 km away
     
    Hotel Tantris
    1 reviews
    .90 km away
     
    Nearby Restaurants
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    .05 km away
    Carpentier Kitchen
    73 reviews
    .24 km away
    Nearby Attractions
    Surabaya Town Square
    459 reviews
    1.26 km away
    Bungkul Park
    701 reviews
    .94 km away
    Suroboyo Monument
    171 reviews
    1.39 km away
    Monumen Perjuangan POLRI
    62 reviews
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    Ask a question
    Questions & Answers
    nurraudhah235
    26 August 2017|
    AnswerShow all 2 answers
    Response from fibellinda16 | Reviewed this property |
    Around 6 am, but you can always ask for an early take outs
    1
    Vote
    nurraudhah235
    26 August 2017|
    Answer
    Response from Aurora Ribka M | Reviewed this property |
    Breakfast normally start at 06.00 WIB
    1
    Vote
    Wen W
    7 June 2016|
    AnswerShow all 2 answers
    Response from Yustinus A | Reviewed this property |
    You have two easy solution: 1. You can use train and get ticket from online ticket. After you book the ticket, you can use taxi in malang city to go to Train station. you can say in bahasa - Pergi Ke stasiun Kereta malang... More
    0
    Votes
    Room Tips
    "Comfortable Cafe to Enjoy"
    Read review
    "Ask for high floor as it might help with noise from ground floor as well as view."
    Read review
    "We had a room on the 6th floor. There was some traffic noise but it did not disturb us."
    Read review
    "Best view in the corner of every floor. Prevent from the noisy and view to main street."
    Read review
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