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Midtown Hotel Surabaya

Traveller (310)
360
Panoramas (6)
Dining (50)
About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Free Parking
Breakfast included
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
435Reviews
458Photos
5Q+A
62Room tips
Traveller rating
  • 95
  • 236
  • 89
  • 10
  • 5
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Popular mentions
Good and clean room, also the breakfast is good , the helpful and gentle staffs. Good location, very near to Tunjungan Paza and the culinary spots. It's recommended for your both business and holiday purpose...
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Response from Erniw50, Front Office Manager at Midtown Hotel Surabaya
Responded 15 Dec 2018
On Behalf General Manager of Midtown Hotel Surabaya Dear Mr Martinesde, Warmest greeting from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel during your business in Surabaya We glad that you feel comfortable during your stay. Thank you for your feedback and we will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Sukamto General Manager
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location is good , close to shoping center. food quality is average, room quality is not good ( floor is not clean ). room is small . single bedroom is not many. so if you book by online you will get twin small bedroom .
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Response from Erniw50, Front Office Manager at Midtown Hotel Surabaya
Responded 6 Dec 2018
On behalf General Manager of Midtown Hotel Surabaya Dear Mr Setyawan Widodo, Warmest greeting from Midtown Hotel Surabaya Thank you for staying with us during your business in Surabaya. We glad that you feel comfortable with our service and facilities. We will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you with pride during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Sukamto General Manager
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Location is very good, about 5-10 mins walk from Tunjungan Plaza, and next door there is a shop selling local snacks for you to bring to your home country. Room is clean, everything is in working order. I find it odd that there are 2 lights in the bathroom but 1 of the switch is
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Response from Erniw50, Front Office Manager at Midtown Hotel Surabaya
Responded 6 Dec 2018
On behalf General Manager of Midtown Hotel Surabaya Dear Valued Guest, Warmest greeting from Midtown Hotel Surabaya Thank you for staying with us during your business in Surabaya. We glad that you feel comfortable with our service and facilities. We will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you with pride during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Sukamto General Manager
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+1
Stayed there for 2 days, sure it was a nice 3 stars hotel. The staff was very helpful, the room is clean, they served variety breakfast every day and it taste nice too. Asked for a higher floor to get a better view. A recommended place to stay when you in Surabaya.
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Response from Erniw50, Front Office Manager at Midtown Hotel Surabaya
Responded 6 Dec 2018
On behalf General Manager of Midtown Hotel Surabaya Dear Ibu Desiniawati, Warmest greeting from Midtown Hotel Surabaya Thank you for staying with us during your business in Surabaya. We glad that you feel comfortable with our service and facilities. We will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you with pride during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Sukamto General Manager
Read more
The hotel have best quaity to upgrade.. sadly, they not for clean level They have good concept design, good food, good service But please, pay attention for sanitation.. I see some spots (yellow or brown) on the blanket and bed.. especially near your feet This hotel just one
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Response from Erniw50, Front Office Manager at Midtown Hotel Surabaya
Responded 19 Oct 2018
On behalf General Manager of Midtown Hotel Surabaya Dear Bapak Hizkia L, Thank you for choosing Midtown Hotel Surabaya as your second home during your business in Surabaya We glad that you feel comfortable during your stay. Thank you for your review and we will try our best to keep maintain and deliver an excellent service from the heart. We also already share to our Housekeeping team, and Housekeeping team will be more consider about room and equipment cleanliness. We looking forward to welcome you back and serve you with pride on your next stay. Best regards, Sukamto General Manager
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Album Categories
All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorMidtown Hotel Surabaya
The Superior Groovy at the Midtown Hotel
Professional photo exclusively commissioned by TripAdvisorMidtown Hotel Surabaya
The Junior Suite Marvelous at the Midtown Hotel
Professional photo exclusively commissioned by TripAdvisorMidtown Hotel Surabaya
The Deluxe Splendid at the Midtown Hotel
Kamar
Junior suite Marvelous
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Dear value guest Thank you for the Question Regarding Early Check in Request Subject based on availability upon check in. Thank you
0 votes
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I just took a cab from the airport. It is a bit overwhelming when you enter the arrival hall and you see a long line of taxi booths with people shouting at you to come to them, but after standing around a bit stupidly I just went to one of the booths, pre-paid my fare and was then escorted to the driver outside. I am not sure anymore about how much I paid. It might have been 120.000 Rp. One note: In case you don't have any Rp upon arrival, there is a ATM outside of the airport arrival hall, to the left. So that means you have to go there, get the money, go back in (pass a quick security check) and go to the booths. It might be more convenient to change some money to Rp beforehand (in case you arrive form an international flight).
1 vote
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How much is an extra bed? Which room is possible for extra bed?
I'm not sure how much, but superior room isn't big enough for extra bed.
0 votes
As far as I know, they don't have the vallet parking but maybe they can help you if you stay there.
0 votes
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I just read in another website that extra bed is not available. So I think the options are adding 1 more room or find another hotel that allows 3 people in 1 room. The bathroom and lavatory only separated by glass but they're separated by wooden door with the bedroom. But I don't know if all the rooms are the same concept (I stayed in Groovy room)
0 votes
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"if you want get single bedroom , you must book via phone order not by online"
"Choose North side room, View is Better"
"Pick higher floor for better city view"
"Do choose the room which not face the Street to get the least noisy room"
"Maybe the lighting in the bathroom needs to be added"
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PRICE RANGE
US$32 - US$44 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
200
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