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Horison Suites Surabaya

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Horison Suites Surabaya
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197 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 4 days ago NEWvia mobile

Room are big had separate living room. Bathroom clean with good amenity Wifi quite strong at our room on 6th floor...we changed the room since the aircon are not cold enough...cleanliness average...old hotel maintain good...breakfast was ok ...variations of food good enough...staff are friendly

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Thank Yanti Sri H M
Reviewed 4 days ago NEWvia mobile

Went here for 6 nights. The interior needs re-decoration I guess. The curtain used in the bath tub should be washed to wipe out the fungus. The breakfast is standart. One thing nice is the you gan go shop arround as cellphone shopping center is a door step away from the hotel. You may find Surabaya Plaza also that you...

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Thank HarryOelian
Reviewed 3 weeks ago via mobile

This is a used to plaza surabaya hotel that renamed. Ya according the name..suites..its have a large room. But poorly my room have a bad bed sheet. Its have black stain. This room have a large nice bath room. Its location quite strategic near the plaza surabaya and wtc surabaya...but unfortunately my room have a bad view the old building...

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Thank yuliaditha
Surabaya, Indonesia
Reviewed 20 December 2016

Before it become Horison Suites, it used to know as 1 of the very 1st hotel in Surabaya that had the guts to declare itself as "No Smoking Hotel" or "Smoke Free Hotel" (which is very very good!). But now, from the 1st time we step in to the lobby, you can smell very thick smoke & you can see...

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1Thank indrakarijanto
Reviewed 17 September 2016

An old fashioned hotel in the city center but with a very cozy atmosphere and friendly. Enjoy music in the "Cafe Taman" with well arranged menu and the best service from Bagus a bartender and Nanag the banquet associate at this hotel. I think the management should pay attention and to developing their career to the next level, they're your...

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Thank Mahendra D
Jakarta, Indonesia
Reviewed 25 August 2016 via mobile

Very accomodating staff. Nice reception area. Big rooms. Average restaurants (both quality & quantity). Location in a bit of a dodgy street. Gym & pool in a different building - not so convenient. Ok place to stat, but will choose diff next time, due to dodgy street, restaurants and fitness in diff building. Not to blame the hotel, but currently...

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Thank Lars C
Jakarta, Indonesia
Reviewed 30 July 2016 via mobile

I stayed here for 11 nights for a global conference in town. It takes about 1 hour from the airport if the traffic is good or 1.5-2 hours if it's bad. The location is downtown and right behind a plaza (Delta Plaza) and across an electronic shopping centre (WTC). You could buy food and groceries and local sim card within...

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Thank sihombingnababan
Surabaya, Indonesia
Reviewed 17 July 2016 via mobile

Completely facilities, 4star is value for money,strategic location, beside plaza surabaya,, swimming pool, spa, cafe Taman, cakeshop, kartini restaurant, meeting room conference, spacious bedroom, 4lifts, big building at town,, near train station gubeng and "monumen kapal selam" also world trade center surabaya at opposite, this hotel similar with garden palace at neighboor,, value 8/10, try it and enjoy surabaya city...

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Thank Felixqing2
Reviewed 13 July 2016 via mobile

Had stayed 1 night at this hotel, was so surprised why the taxi driver don't know when I inform the hotel name "Horison Suites Surabaya", this is horison hotel with 4 start but the driver don't know the location. And he could recognized only when I informed the hotel just near the WTC. Once reached the hotel just know that...

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Thank susi a
Reviewed 11 July 2016 via mobile

Just stay for two days in this hotel for friend reunion. Some mess things happened. I know this hotel is already old, we chosen this hotel because of nostalgic value between me and two other. Broken door, old building,not good quality pillow, fitness area unmaintainable (but the swimming pool was okay)and the worst one is this hotel are very NOISY...

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2Thank Tan A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Horison Suites Surabaya

Address: Plaza Boulevard Jln. Pemuda 31-37, Surabaya 60271, Indonesia (Formerly Surabaya Suites Hotel/Surabaya Plaza Hotel)
Region: Indonesia > Java > East Java > Surabaya
Price Range: €31 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horison Suites Surabaya 4*
Number of rooms: 231
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Hotel Style:
#22 Luxury Hotel in Surabaya
#23 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Horison Suites Surabaya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT appropriate for family with kids due to the free to smoke everywhere policy of the hotel.”
 of 5 bubbles indrakarijanto, 19 Dec 2016 | Read review
“Good Ambience”
 of 5 bubbles 840mahendrad, 16 Sep 2016 | Read review
“Select upper floor with window”
 of 5 bubbles Dilshadul, 8 Jul 2016 | Read review
“The room in the central city side, especially the junior room in the corner is larger and sunny.”
  • The facilities in the room
  • The twin bedroom
 of 5 bubbles sangn2015, 21 Apr 2016 | Read review
“I preferred rooms in upper story.”
 of 5 bubbles aaniis, 2 Sep 2015 | Read review
5 of 5