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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60189, Indonesia
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    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
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    US$41US$42
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    Traveller (94)
    Room & Suite (52)
    Dining (10)
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    Overview
    • Excellent16%
    • Very good43%
    • Average29%
    • Poor10%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (184)
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    31 - 35 of 113 reviews

    Reviewed 7 May 2016 via mobile

    We staied here one night at 9 floor, the room is quite big and comfortable, there is also an extra pillow very soft, good quality of sleep , the dinner was quite poor instead, indonesian buffet very simple and quality food really standard, overall was...More

    Thank Delbs69
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 13 May 2016

    Thank you Delbs69 for making Somerset Surabaya your "home away from home" recently. We are so happy that you enjoyed a great night's sleep - we are very proud of our bright and spacious rooms and value-pricing. However, we are sorry to hear that you...More

    Reviewed 1 March 2016

    This is now my favourite hotel to stay in Surabaya. I have had stayed at all types of rooms offered (deluxe, executive or the suite). The rate is really competitive for the quality we get. The location is close to toll road, making it easier...More

    2  Thank pamudi73
    Response from Bryan L, General Manager at Verwood Hotel and Serviced ResidenceResponded 19 April 2016

    Thank you so much, pamudi73, for your glowing comments and making Somerset your home away from home! We are delighted to be recognised for the excellent value that we provide - as the largest hotel and serviced apartment property in Surabaya, we offer a wide...More

    Reviewed 13 February 2016 via mobile

    I think this hotel is very underrated. I had a meeting held in this hotel and i stayed for a night. I was really expecting nothing from this hotel. I was so surprised to see that actually it was a pleasant to stay here. The...More

    Thank metahanindita
    Response from Bryan L, General Manager at Verwood Hotel and Serviced ResidenceResponded 22 February 2016

    Thank you so much for your most encouraging comments, metahanindita, in highlighting our spacious rooms, comfortable bedding and overall value. Guests are spoilt for choice, with our extensive selection of hotel rooms and suites, or fully-serviced apartments of 1, 2 and 3 bedrooms. Perhaps you...More

    Reviewed 3 February 2016 via mobile

    I have seen this hotel 5-6 years ago for some days during my business trip and even then it was a tired place... I can assure you it didn't change at all! Service at check in and general staff is friendly and helpful but they...More

    5  Thank aho3
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 9 February 2016

    Thank you for your return stay and review, aho3. Our hotel rooms were renovated progressively from 2012 to 2013, while our apartments followed shortly thereafter. The renovation brought lighter colours to create a more airy feel in the rooms, and we regret that our style...More

    Reviewed 26 January 2016 via mobile

    I've 2 days business review recently, so we had breakfast, lunch and dinner at the hotel. The menu was so boring because it was exactly the same the whole day ! Also few options of under quality fruits....this was one time I avoid fruits for...More

    3  Thank eljees
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 29 January 2016

    Thank you for your recent visit to Somerset Surabaya, and for taking the time to provide us with your feedback, eljees. Sorry to hear of your disappointing experience, I have shared your comments with our Executive Chef for review and corrective action. We endeavour to...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$37 - US$48 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Spa Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 467
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Asiatravel.com Holdings, Ctrip TA, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Somerset Surabaya Hotel And Serviced Residence ,
    • Somerset Hotel Surabaya
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    Traveller (94)
    Room & Suite (52)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (50)
    Bathroom (10)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Sam S
    7 July 2015|
    Answer
    Response from rmverwood | Property representative |
    Dear Mr. Sams, Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery... More
    0
    Votes
    Room Tips
    "Don't chose room like 1901 & 1907 . View from these rooms are good but there will be noise from..."
    Read review
    "If you love smoking ask for smoking room if you don't make sure they don't give you one"
    Read review
    "Dont choose 6th floor, smelly carpet."
    Read review
    "Rooms are noisy near the ground floor. Reception is helpful."
    Read review
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