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Verwood Hotel and Serviced Residence

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Traveller (155)
Room & Suite (60)
Dining (10)
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Overview
Jl. Raya Kupang Indah, Surabaya 60189 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (310)
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181 results
Traveller rating
49
59
48
20
5
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LanguageEnglish
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49
59
48
20
5
Show reviews that mention
All reviewsnasi padangmajor venuesrestaurant buffetbu rudymany choicessmall gymindonesian hotelcomplete facilitiessuperior roombreakfast and dinnerpizza hutdining tableshower curtainswimming poolrecommend this hotelroom cardsmoking room
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1 - 5 of 181 reviews
Reviewed 1 week ago

I have a great room and nice but the food quite expensive. Overall the hotel quite comfortable, and I like the bathtub. The mall is not so near, but it is an acceptable distance. Wifi in rooms in a plus one.More

Thank ariellacla
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 1 week ago

Dear Mrs. Ariellacia, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your...More

Reviewed 1 week ago

My first room is quite disappointing, but because of the quickness response and responsible of the staff, we can get another room, and it's satisfying overall.Maybe because of it's an old hotel, so the room smell quite fuggy.More

Review collected in partnership with this hotel
Thank lili80812018
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 1 week ago

Dear Ibu Lili, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your...More

Reviewed 1 week ago via mobile

Great hotel with great location, near the highway to the airport. Kind and professional hotel staff. Great food and breakfast. Spacious room with comfy bed. Definately will come again when staying in surabaya.More

Thank RickyP290
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 1 week ago

Dear Mr. Ricky, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your...More

Reviewed 2 weeks ago via mobile

The room is spacious and the bed is comfortable. The staffs are friendly and helpful. They have swiming pool and gym. This hotel is near ciputra world mall and there are a lot of restaurants nearby. Also You can ask for babybed/babycot.More

Thank ArisyaK1
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 2 weeks ago

Dear Mr/Mrs Arsiyaki, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your...More

Reviewed 3 weeks ago via mobile

On 26th of August 2018, I had a business conference in the hotel. When I went to the bathroom to wash my feet, I noticed that no water came out of the sprayer by the closet, so I tried to turn the tap under the...More

Thank NicklausA2
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 3 weeks ago

Dear Mr. Nicklaus Thank you for taking the time to communicate to us why our bathroom facilities and the outside glass window cleanliness did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your...More

View more reviews
About
Description
Verwood Hotel & Serviced Residence brings an inspiring experience for business and leisure travelers in an upscale combination of hotel and serviced residence. Strategically nestled in West Surabaya business ...More district, in the midst of shopping centers, industrial sectors, consulates, and other city attractions. It provides a wide spectrum of services and facilities to make every guest feel at home. A fine combination of 247 hotel rooms with comprehensive amenities and the spacious 175 apartment units, are thoughtfully furnished to reflect its cultural surroundings. As well as the minimalist designed hotel, the apartments are each decked out in stylish East Java decor with a contemporary sensibility. It comes in a range of one- to three-bedroom apartments to suit a distinguished living and lifestyle needs. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
452
Price range
US$27 - US$48 (Based on Average Rates for a Standard Room)
Formerly known as
Somerset Surabaya Hotel & Serviced Residence
Also Known As
Somerset Surabaya Hotel And Serviced Residence
,
Somerset Hotel Surabaya
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (155)
Room & Suite (60)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
FishYee07
11 December 2017|
AnswerShow all 4 answers
Response from belongstohasan | Reviewed this property |
usually i am using grab car
1
Vote
Sam S
7 July 2015|
Answer
Response from rmverwood | Property representative |
Dear Mr. Sams, Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery... More
0
Votes
Room Tips
"ask the receptionist for a quiet and non-smoking room"
Read review
"Higher Rooms for Better City View"
Read review
"Great food, nice rooms, 10th floor rooms are nice"
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"swimming pool view is a good choice"
Read review
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