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09/07/2017 10/07/2017
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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60139, Indonesia
    Save
    Savings alert: 20% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$150
          US$36
          Great Deal
          US$40
          US$40
          Traveller (84)
          Room & Suite (52)
          Dining (10)
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          Overview
          • Excellent11%
          • Very good45%
          • Average32%
          • Poor10%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Artotel Surabaya
          414 reviews
          #5 of 134 hotels in Surabaya
           
          Red Planet Surabaya
          266 reviews
          #11 of 134 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          287 reviews
          #4 of 134 hotels in Surabaya
           
          POP! Hotel Gubeng Surabaya
          372 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (166)
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          1 - 5 of 104 reviews

          Reviewed 1 week ago

          swimming pool is big, nice to swim with kids. Terakota food is very nice, sambal is excellent !! The room is ok but the service is warm and sincere. love to go back with my family. will recommend to my friendMore

          Thank Henny F
          Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 1 week ago

          Dear, Thank you for taking the time to communicate to us about your excellence experienced during staying with us here at Verwood Hotel and Serviced Residence, I am very happy that you had a great time in our property. I will be in contact with...More

          Reviewed 4 weeks ago via mobile

          Overall ok. Room is big just that the toilet is a problem, I think it's because of the air ventilation fan is spoiled or not working.. the toilet is bit of smelly.. it happened to my colleagues room too. Too moist I think and bad...More

          Thank Jackoism
          Management response:Responded 4 weeks ago

          Dear Mr Jackoism Thank you for taking the time to communicate to us why our the room freshnes did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible....More

          Reviewed 16 May 2017 via mobile

          I spent 2 night at Verwood Hotel, 1 night at executive suit room and 1 night at superior room. First, I will review about executive suit room. It's a quite big room, have a living room and a bedroom. It's also clean and the building...More

          Thank feiliong
          Management response:Responded 23 May 2017

          Dear Mr. Feiliong Thank you for taking the time to communicate to us why our our buffet breakfast taste did not meet your expectations, and thanks also for sharing your positive experience during stay with us. We have every desire to address your needs and...More

          Reviewed 31 March 2017 via mobile

          Old hotel and never done maintenance in the restaurant the service is low quality and little attentive to the demands of patronage.the food of buffet is always the same every days and in the menù selection is limited very few dischesMore

          2  Thank maurotrevi
          Management response:Responded 23 May 2017

          Dear Mr Maurotrevi Thank you for taking the time to communicate to us why our hotel maintenace did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I...More

          Reviewed 23 January 2017

          the room is old fashioned and the carpet on the floor is dusty breakfast ok with various menu there`s playground for kids but a bit dirty the main weakness on this hotel is smoking is allowed in cafe area (even it is AC room)More

          Thank Moondance1983
          Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 30 January 2017

          Dear Moondance1983, thank you for your comments concerning your recent stay. We offer a dedicated room for guests who wish to smoke, at the rear of the Terakota Cafe. Whilst the door to this room is closed when it is in use, we regret if...More

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          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Free Parking
          • Airport Transportation
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$38 - US$56 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #29 Spa Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 467
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Agoda, Asiatravel.com Holdings, TripOnline SA, Booking.com, Cancelon, Cheap Tickets and HotelQuickly so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Somerset Surabaya Hotel And Serviced Residence ,
          • Somerset Hotel Surabaya
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          Traveller (84)
          Room & Suite (52)
          Dining (10)
          Pool & Beach (2)
          Hotel & Grounds (39)
          Bathroom (10)
          Business Centre & Event Rooms (1)
          Nearby
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          5.00 km away
           
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          3.35 km away
           
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          4.58 km away
           
          Artotel Surabaya
          414 reviews
          3.17 km away
           
          Nearby Restaurants
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          Boncafe Raya Kupang Indah
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          Nearby Attractions
          Surabaya Town Square
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          Bungkul Park
          668 reviews
          3.80 km away
          Monumen Perjuangan POLRI
          59 reviews
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          Supermal Pakuwon Indah
          30 reviews
          3.04 km away
          Questions & Answers
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          Room Tips
          "Dont choose 6th floor, smelly carpet."
          Read review
          "Rooms are noisy near the ground floor. Reception is helpful."
          Read review
          "higher floor will have less noise polution from the highway close to he hotel"
          Read review
          "Higher floors have better views"
          Read review
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