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    Sheraton Surabaya Hotel & Towers

    Jl. Embong Malang 25-31, Surabaya 60261, Indonesia
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    3/12/2017 4/12/2017
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    US$85
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    Traveller (461)
    Room & Suite (144)
    Dining (26)
    JW Marriott Hotel Surabaya
    847 reviews
    #3 of 136 hotels in Surabaya
    0.5 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    #1 of 136 hotels in Surabaya
    0.3 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #5 of 136 hotels in Surabaya
    0.2 km
     
    Swiss-Belinn Tunjungan
    403 reviews
    #2 of 136 hotels in Surabaya
    0.3 km
     
    Overview
    • Excellent47%
    • Very good38%
    • Average11%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “tunjungan plaza” (99 reviews)
    “the club lounge” (28 reviews)
    “shopping mall” (49 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (807)
    There are newer reviews for Sheraton Surabaya Hotel & Towers
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    191 - 195 of 584 reviews

    Reviewed 26 August 2015 via mobile

    Very nice stay the only down side is that there is a lot of development occurring outside but we did not hear any noise in the evenings. The rooms are kept very clean and the club level is better than others in Asia with a...More

    Thank Allister L
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 28 August 2015

    Dear Allister L Thank you for your positive review, we are delighted to hear that you enjoyed your stay with us and appreciated our Sheraton Club Lounge, guestrooms and menu selections. We look forward to welcoming you again on your next visit to Surabaya! Warm...More

    Reviewed 25 August 2015 via mobile

    I am a regular visitor to surabaya for work. Booked a room at this hotel and somehow it was not included with breakfast, I chose premium room because it included breakfast but upon arrival I had to pay extra for breakfast. A week later booked...More

    1  Thank Ursa S
    Response from Etty S, Director of Sales at Sheraton Surabaya Hotel & TowersResponded 27 August 2015

    Dear Ursa S Thank you for your review and feedback. We do have many promotions and rate options in the website both restricted and non-restricted rate. We apologize for the inconvenience caused of this matter. Should you need further information, please feel free to reach...More

    Reviewed 25 August 2015

    Located among the shopping towers of Tunjungan Plaza. It is the ideal place to stay while you are in Surabaya. The room is spacious, the bed is clean. Breakfast is complete. The only downside of this hotel is the complimentary water. There are two small...More

    Thank Riderofhteclouds
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 26 August 2015

    Dear Riderofhteclouds Thank you very much for your excellent review! We are glad to hear that you have enjoyed your stay and that we have met your expectations of a true Sheraton experience. We apologize for the inconvenience caused during our live entertainment at Kawi...More

    Reviewed 24 August 2015

    Stayed at Sheraton Surabaya and had a blast. The room was clean and tidy. The view was simply gorgeous. Direct access to Tunjungan Plaza, the biggest shopping center in Surabaya. Stone throw away from the famous Javanese Black Soup vendor, 10 minutes drive to practically...More

    Thank bagus_its
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 25 August 2015

    Dear bagus_its A big thank you on the positive feedback on our services, location, high standard of cleanliness and delicious food. We were glad that you truly enjoyed and recommend Sheraton Surabaya Hotel & Towers to others. Hope to see you once more. Warm Regards...More

    Reviewed 23 August 2015

    I am a more or less frequent traveler to Surabaya and have stayed in several hotels there. The Sheraton is my first choice, since service is outstanding, The location is very good, attached to the largest shopping mall in Surabaya. The same shopping mall however...More

    Thank jtkJakarta
    Response from Defy S, Director of Sales & Marketing at Sheraton Surabaya Hotel & TowersResponded 25 August 2015

    Dear jtkJakarta Thank you for choosing our hotel as your preferred hotel in Surabaya! We are thrilled to hear that you enjoyed the overall stay with us and we agree that our location in the heart of Surabaya which brings more benefits for business as...More

    JW Marriott Hotel Surabaya
    847 reviews
    #3 of 136 hotels in Surabaya
    0.5 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    #1 of 136 hotels in Surabaya
    0.3 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #5 of 136 hotels in Surabaya
    0.2 km
     
    Swiss-Belinn Tunjungan
    403 reviews
    #2 of 136 hotels in Surabaya
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$67 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Surabaya
    • #5 Business Hotel in Surabaya
    • #6 Family Hotel in Surabaya
    • #9 Spa Hotel in Surabaya
    • #10 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com, Travelocity, Agoda, Cancelon, Hotwire, Orbitz, HotelQuickly and TripOnline SA so you can book your Sheraton Surabaya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Sheraton Surabaya Hotel And Towers ,
    • Surabaya Sheraton
    Add Photo Photos
    Traveller (461)
    Room & Suite (144)
    Dining (26)
    Pool & Beach (13)
    Hotel & Grounds (314)
    Bathroom (28)
    Business Centre & Event Rooms (8)
    Nearby
    JW Marriott Hotel Surabaya
    847 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    .33 km away
     
    Swiss-Belinn Tunjungan
    403 reviews
    .28 km away
     
    Four Points by Sheraton Surabaya
    245 reviews
    .18 km away
     
    Nearby Restaurants
    Kafe Bromo
    79 reviews
    .03 km away
    Kawi Lounge
    53 reviews
    .04 km away
    Marugame Udon and Tempura Tunjungan Plaza
    148 reviews
    .15 km away
    Lung Yuan Chinese Restaurant
    43 reviews
    .07 km away
    Nearby Attractions
    Tunjungan Plaza
    877 reviews
    .28 km away
    Taman Dayu Waterpark
    6 reviews
    1.33 km away
    Monumen Bambu Runcing
    80 reviews
    .88 km away
    Grahadi Building
    60 reviews
    .58 km away
    Ask a question
    Questions & Answers
    Ellys A
    13 January 2017|
    AnswerShow all 5 answers
    Response from ChicksterWowo | Reviewed this property |
    I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
    0
    Votes
    Room Tips
    "Better stay at Marriott, or fourpoints"
    Read review
    "book a room with lounge access"
    Read review
    "Deluxe Executive is great for small families"
    Read review
    "When possible you should ask for corner room to get a nice view"
    Read review
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