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Sheraton Surabaya Hotel & Towers

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Traveller (534)
Room & Suite (204)
Dining (26)
Overview
Jl. Embong Malang 25-31, Surabaya 60261 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Reviews (899)
Filter reviews
651 results
Traveller rating
305
233
80
17
16
Traveller type
Time of year
LanguageEnglish
More languages
305
233
80
17
16
Show reviews that mention
All reviewstunjungan plazathe club loungeshopping malldirect accessbusiness tripchinese restaurantan upgradebiggest mallbreakfast buffetthe heart of the citystayed nightsfront office staffgreat roomswimming poolinternet connectionspacious roomstrategic location
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1 - 5 of 651 reviews
Reviewed 2 days ago via mobile

I choose the Sheratom is because located in the great area where I wanted to visit. They run as 4 stars hotel, connected to major shopping mall with many restaurants. The food and the service is very good. The check in and check out a...More

Thank Marisa C
Reviewed 3 days ago via mobile

We stayed in club rooms floors 20 + and you can use club lounge cocktails 5pm-7pm and food from 6pm , the staff up here offer the best service I have ever experienced and I travel a lot they couldn’t do enough for you5 Star...More

Thank Peter S
Reviewed 3 days ago

I have stayed in Sheraton hotel Surabaya for several times, in this occasion, I am very impressed with the customer service for providing me the rooms that satisfied our need, especially travelling with a young child. I would mention several names who impressed me, they...More

Thank Ftanzil
Reviewed 1 week ago via mobile

The breakfast at sheraton surabaya is a pleasure. The service is incredible and everyone seems to remember your name and your preferences. You only need to make a requezt once and the staff will remember. We stayed 7 days and the staff remember our hot...More

Thank Ameen T
Reviewed 1 week ago

Very luxurious hotel which you will experience at the moment that you walk in. The staff is very frienldy and helpfull and eager to give a good customer service. What is nice is that it is located in one of the biggest shopping malls in...More

Thank sdjbechler
View more reviews
About
Description
Nestled in the heart of Surabaya, the Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. With direct access to the city’s most famous ...More shopping destination, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Also, being perfectly situated in the heart of Surabaya, exciting local landmarks are always within reach. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
348
Price range
US$68 - US$111 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Surabaya Hotel And Towers
,
Surabaya Sheraton
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
348
Price range
US$68 - US$111 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Surabaya Hotel And Towers
,
Surabaya Sheraton
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (534)
Room & Suite (204)
Dining (26)
Pool & Beach (14)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 147 hotels in Surabaya
Four Points by Sheraton Surabaya
348 reviews
.18 km away
Tunjungan Hotel
124 reviews
.23 km away
Swiss-Belinn Tunjungan
597 reviews
.28 km away
Cleo Business Hotel
62 reviews
.32 km away
Nearby RestaurantsSee all 2,045 restaurants in Surabaya
Kafe Bromo
93 reviews
.03 km away
Marugame Udon and Tempura Tunjungan Plaza
159 reviews
.10 km away
Kawi Lounge
57 reviews
.04 km away
Lung Yuan Chinese Restaurant
65 reviews
.03 km away
Nearby AttractionsSee all 231 attractions in Surabaya
Tunjungan Plaza
1,109 reviews
.28 km away
Grahadi Building
66 reviews
.58 km away
Monumen Bambu Runcing
88 reviews
.88 km away
Balai Pemuda
59 reviews
.79 km away
Questions & Answers
Ask a question
Ellys A
13 January 2017|
AnswerShow all 5 answers
Response from ChicksterWowo | Reviewed this property |
I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
0
Votes
Room Tips
"it is located in one of the biggest shopping malls in Surabaya"
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"High floor facing the South might get nice mountain view if you are lucky (good weather)."
Read review
"request for city view"
Read review
"Definitely go for the Club Rooms and Suites"
Read review
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