We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewstunjungan plazathe club loungeshopping mallbusiness tripchinese restaurantbiggest malldirect accessexecutive flooran upgradespg memberlive bandbreakfast buffetthe heart of the citystayed nightsfront office staffpleasant stayswimming pool
The hotel is located in the heart of Surabaya and also connected with Surabaya's biggest shopping mall (Tunjungan Plaza).
The hotel room is large, nice, and clean.
The restaurant offers various delicious food from Indonesia.
The meeting package is good and the ballroom is more...More
Always stay at this hotel when in Surabaya. Great location, staff, value and amenities. The Club Lounge is a nice addition with helpful staff and a relaxed atmosphere. The buffet breakfast is good and the pool is usually quiet and fairly private
The hotel is next to Tunjungan Plaza, that's why we chose this hotel. In other way, the service, the room, the breakfast were extraordinary! Andddd i really love the big christmas tree in the lobby. Such as a good experience to stay at this hotel....More
The Sheraton is strategically located & directly linked to a massive comprehensive shopping complex that serves both the luxury & mass market spectrum.
Checked into a junior executive suite that has been recently refurbished with access to the club lounge. Both executive suite & lounge...More
1 Thank Alan L
Response from I Made A, Manager at Sheraton Surabaya Hotel & TowersResponded 1 week ago
Thank you for your recent stay at Sheraton Surabaya and also for taking the time to share your review about our hotel.
We are looking forward to your next stay with us.
See you again soon,
great hotel, its a refurbish one but done it nicely and the staff is Top one, very helpful and cheerful. very polite and you feel like you at your home town.
you have to try the hotel kitchen, the fish and chips and the Javanese...More
Thank Rusli H
Response from I Made A, Director Of Room at Sheraton Surabaya Hotel & TowersResponded 1 week ago
Thank you for sharing your recent experience at the Sheraton Surabaya Hotel and Towers.
Based on your comment it's appear that your have a great stay with us, for which on behalf of the entire team here I fell very happy and proud...More