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Sheraton Surabaya Hotel & Towers

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Traveller (534)
Room & Suite (206)
Dining (27)
Overview
Jl. Embong Malang 25-31, Surabaya 60261 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (906)
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656 results
Traveller rating
308
234
81
17
16
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LanguageEnglish
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308
234
81
17
16
Show reviews that mention
All reviews tunjungan plaza the club lounge direct access business trip chinese restaurant an upgrade huge shopping mall breakfast buffet the heart of the city stayed nights front office staff swimming pool internet connection spacious room strategic location kawi spg
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1 - 5 of 656 reviews
Reviewed 2 days ago

This is a very good hotel with the long-standing experience in handling their guests. The property might be felt old, and need refreshments, but if you sought excellent guest experience, and here is the rightful one. Each and every attendant is nice. From the bell-boy...More

Thank MegaNainggolan
Reviewed 2 weeks ago via mobile

Stayed just one night for a meeting but had an excellent room. Impeccably tidy and fresh with a very comfortable bed. The breakfast was excellent and diverse, although a little crowded on a Sunday morning. The hotel was excellent value too, compared to Jakarta prices....More

Thank tgggt
Reviewed 7 October 2018 via mobile

I'm review my stay that have been long time ago..and I'm sure it will have improvement for this hotel. I'm type of like the wifi first, wifi are average not lagging, surround by largest mall in surabaya that very comfortable. I don't get the breakfast...More

Thank Aziz Y
Response from HanaM782, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 8 October 2018

Dear Aziz Y, Thank you for sharing a review of your recent stay with us. Your feedback is valuable for us to constantly improving our hospitality products and services. Please be assured that your constructive feedback has been shared to the concerned department. We certainly...More

Reviewed 7 October 2018 via mobile

I stayed recently for my engagement lunch. I took the Deluxe Suite and the room is just designed thoughtfully - they have separate entrance doors for guests straight to their bedroom whereas any visitor can access the living room from the other door then the...More

Thank Stella T
Reviewed 28 September 2018 via mobile

How could I not be grateful when the staff of the hotel like Ms. Fidya Eka took such a great care of me to the point that she even remembered my favorite coffee option? Makes being sick in Surabaya feel like I was in spa...More

Thank Silver B
View more reviews
About
Description
Nestled in the heart of Surabaya, the Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. With direct access to the city’s most famous More shopping destination, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Also, being perfectly situated in the heart of Surabaya, exciting local landmarks are always within reach. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
348
Price range
US$66 - US$112 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Surabaya Hotel And Towers
,
Surabaya Sheraton
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
348
Price range
US$66 - US$112 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Surabaya Hotel And Towers
,
Surabaya Sheraton
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (534)
Room & Suite (206)
Dining (27)
Pool & Beach (13)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 149 nearby hotels
Four Points by Sheraton Surabaya
359 reviews
.18 km away
Tunjungan Hotel
126 reviews
.23 km away
Swiss-Belinn Tunjungan
636 reviews
.28 km away
Cleo Business Hotel
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.32 km away
Nearby RestaurantsSee all 2,070 nearby restaurants
Kafe Bromo
95 reviews
.03 km away
Marugame Udon and Tempura Tunjungan Plaza
163 reviews
.10 km away
Kawi Lounge
57 reviews
.04 km away
Lung Yuan Chinese Restaurant
67 reviews
.03 km away
Nearby AttractionsSee all 237 nearby attractions
Tunjungan Plaza
1,143 reviews
.28 km away
Grahadi Building
66 reviews
.58 km away
Monumen Bambu Runcing
88 reviews
.88 km away
Balai Pemuda
59 reviews
.79 km away
Questions & Answers
Ask a question
Ellys A
13 January 2017|
AnswerShow all 5 answers
Response from ChicksterWowo | Reviewed this property |
I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
0
Votes
Room Tips
"it is located in one of the biggest shopping malls in Surabaya"
Ftanzil
22 Sep 2018
Read review
"High floor facing the South might get nice mountain view if you are lucky (good weather)."
tedd_el
17 Sep 2018
Read review
"request for city view"
clarkk490
18 May 2018
Read review
"Definitely go for the Club Rooms and Suites"
mteipel
25 Dec 2017
Read review
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