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Im staying 1 night on sheraton surabaya for some business trip from my office, i also bring our guest stay in there. We are very pleased with the ameneties, room service also good services from the staff. Thanks...
We have a good experience at the moment of our weekend stay in Sheraton,the people at hotel are incredible. Generally great at what they do.very good location with city view,Room was nice and clean.this was a really nice place for our vacation...the unit have everyting...More
This hotel have a strategic location, close to Tunjungan Plaza, which is good :))
After business trip we can go to the mall,
just need to walk because they also have door access to the mall directly
I got a warm welcome from all the...More
It was around 8.30pm when I came to this hotel. Felt drained due to traffic I was greeted warmly with everyone at the lobby. The front desk ladies are helpful and efficient, never fail to smile. They consistently use my name, giving a "close" feeling...More
Overal when we are stay in Sheraton Surabaya , we are satesfied from check in untill to the lounge the staff very welcome and kind to help us as special food for my children when they are order something not avaiable in the lounge.More
Thank yales h
Response from Hana M, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 4 weeks ago
Dear Yales H.,
Thank you for sharing the review of your recent stay with us. Your opinion is truly valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. Please be assured...More