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Hotel Majapahit Surabaya managed by AccorHotels

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1365)
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Panoramas (14)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Quaint
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:UP TO 30% - EARLY BOOKING
997Reviews
1,733Photos
18Q+A
100Room tips
Traveller rating
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Popular mentions
This is one great hotel. Typical colonial setting being preserved well and location wise is just walking distance from Tunjungan Palza. Room was big and clean. Hotel staff was very friendly and the morning breakfast spreads was good.. Overall experience there was excellent.
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Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 3 days ago
Dear Zahri1970, I am delighted to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects: the hotel location, the room, the breakfast at Roof Garden and especially the personalized service provided by our Talents. We thank you for sharing your experience with us, it is our goal to always create the best place to stay with positive atmosphere and excellent services. Very Best Regards, Thomas E. General Manager
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+16
Hotel's Favourite
Worth the trip to East Java! I stumbled across this hidden gem of a hotel in a non-conventional way. I was doing research for an article about the cheapest 5-Star hotels in the world, and the Hotel Majapahit came up. I instantly fell in love with everything about it, from it’s
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Beautiful hotel with rich history located at very famous street of Tunjungan. Reminds me of the Indonesian revolution of 1945 to fight for freedom from colonialism. It has large comfortable rooms with antique furnishing. Great service provided by very professional personnel. We
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Review collected in partnership with this hotel
Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 3 days ago
Dear Greg S., On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel and the genuine service that we offer. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. Please do let us know if you visiting Surabaya again as we are more than happy to welcome you back. Very Best Regards, Thomas E. General Manager
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The best 5 star hotel I've ever stayed, it's original 1910 building and original furniture is outstanding.Feels like you entered a time machine to The colonial era.The staff, food, hospitality are all amazing. I'd rather choose this than JW Marri*t haha. Gonna come back for sure
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Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 3 days ago
Dear ariqramadhanf, On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel and the genuine service that we offer. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. Thank you for recommending our hotel to other travelers and please do let us know if you visiting Surabaya again as we are more than happy to welcome you back. Very Best Regards, Thomas E. General Manager
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Built by the Dutch in 1910 and managed by Accor Hotels, this is a must visit for evening tea Had amazing fresh English breakfast tea with Dark cherry buns and Tiramisu bun. Has a very spread out bar and if you are looking to relax with live music this is the place to be. Staff
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Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 3 days ago
Dear Raj0608, Thank you very much for taking the time to write us a nice review about Hotel Majapahit Surabaya. We are excited to read that you enjoyed the classic colonial architecture rich in history, and personalized services provided by our Talents. We are happy to hear that you have an excellent time with us, exploring the heritage trail of this hotel, and enjoying the evening tea we served. Thank you for helping other travelers convinced to stay with us and we do hope to serve you whenever your travels bring you to Surabaya again. Very Best Regards, Thomas E. General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Majapahit Surabaya managed by AccorHotels
The Garden Terrace at the Hotel Majapahit Surabaya
Professional photo exclusively commissioned by TripAdvisorHotel Majapahit Surabaya managed by AccorHotels
The Executive Suite at the Hotel Majapahit Surabaya
Bathroom
private bathroom
Presidential Suite
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Yes for sure, it’s great for laps
1 vote
Do they serve food in the restaurant to outsiders? Any special foods anyone can suggest?
Sure they do. Restaurant is in front side. I suggest that restaurant than the other restaurant upstair. Recomended dish : nasi goreng haha! Really this is the best.
0 votes
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Do you have refrigerator inside the room? Thankyou
all rooms has mini bar refrigerator its inside the cabinet you won't see it if you don't open...
1 vote
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Can you pay to use the pool if you are not a guest at the hotel?
Dear Mr/Ms GillandMaddie, Please be advised swimming pool access charge is Rp.80.000,- per person. If you have any other queries please do not hesitate to contact us at anytime. Sincerely, Denny Setyadi
2 votes
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Dear Coachkate, Thank you for your interest toward our services. We have various types of spa and massage, also have 3 restaurants (Chinese, international, and a pub). And yes you can buy the spa package or restaurants services as voucher, to be given as birthday gift. Kindly provide us with your email and we can send to you the more detailed packages and menus. Should there is any further assistance needed, please do not hesitate to contact us. We look forward to welcoming you and your friends in our Grande Dame! General Manager Pascal Bellon
0 votes
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1234
"High floors give good views as Four Points Sheraton is next door too"
"choose presidential suite"
"Heritage Suite"
"Room at the ground floor is more accessible and bigger. "
"The staff is so service-oriented that a tip is unnecessary. I am convinced that every guest is welcomed with great respect."
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PRICE RANGE
US$63 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental surabayasurabaya mandarin oriental
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
143
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