We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Arcadia Surabaya Hotel

    Jln. Rajawali No 9-11, Surabaya 60175, Indonesia
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$32
          US$24
          Great Deal
          US$26
          US$26
          Traveller (129)
          Room & Suite (41)
          Dining (15)
          Ibis Surabaya City Center Hotel
          383 reviews
          #14 of 134 hotels in Surabaya
           
          Hotel Pesonna Surabaya Ampel
          19 reviews
          #58 of 134 hotels in Surabaya
           
          POP! Hotel Stasiun Kota Surabaya
          88 reviews
          #39 of 134 hotels in Surabaya
           
          Prime Royal Hotel Surabaya
          89 reviews
          #82 of 134 hotels in Surabaya
           
          Overview
          • Excellent19%
          • Very good43%
          • Average29%
          • Poor7%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Ibis Surabaya City Center Hotel
          383 reviews
          #14 of 134 hotels in Surabaya
           
          Hotel Pesonna Surabaya Ampel
          19 reviews
          #58 of 134 hotels in Surabaya
           
          POP! Hotel Stasiun Kota Surabaya
          88 reviews
          #39 of 134 hotels in Surabaya
           
          Prime Royal Hotel Surabaya
          89 reviews
          #82 of 134 hotels in Surabaya
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$24.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "76831617f2d14712a75a3d7b2621c818", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":299567,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35083590],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":24,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"76831617f2d14712a75a3d7b2621c818","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":32,"lowestMetaPrice":24,"additionalPartner":false,"highestMetaPriceDisplay":32,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":32,"lowestMetaPrice":24,"highestMetaPriceDisplay":32,"hotelName":"Arcadia Surabaya Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2ODMxNjE3ZjJkMTQ3MTJhNzVhM2Q3YjI2MjFjODE4IiwiQUlLIjoiZWI3MTdmYmQxODk2NDhjOGJmMjcyZDRjODEwNTdhNmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$24", "hasDates": true, "hacComplete": false, "contentIdMappings": {"35083590":"BookingCom","78861970":"OrbitzEWS","53930901":"TravelocityEWS","79414403":"CheapTicketsEWS","34377782":"Hotwire","32698782":"Expedia","109273452":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (289)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Arcadia Surabaya Hotel See the most recent reviews

          11 - 15 of 289 reviews

          Reviewed 28 July 2016 via mobile

          I think they like to complicate guest's things like they did to us, they really really unwilling to help us, we even asking some helps politely. Thank god for only a night staying here - disappointed. Worst things at all. I recommend others just go...More

          Thank Farrah N
          Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 9 August 2016

          Dear Reviewer, Thank you for taking the time to tell us about your experience at the Ibis Surabaya Rajawali and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations; please allow me to express...More

          Reviewed 21 July 2016

          Surely there are plenty of hotels to choose from while in Surabaya, but only a few that reside in a colonial style building. The Ibis Rajawali is one of the few. Although the building may not have historical significance, but because of its colonial architecture,...More

          Thank Rimba56
          Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 25 July 2016

          Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

          Reviewed 16 July 2016

          If your passion is in photography, history and heritage buildings, then this is the place to be. In Indonesia there are only a few Old Town or we refer to them as Kota Tua, in Port Cities such as Surabaya, Semarang, and Batavia (Jakarta). Check...More

          Thank SueBeeJimbaran
          Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 19 July 2016

          Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

          Reviewed 10 July 2016

          Overall for stop over / business trip around Tj. Perak / Jembatan Merah, this hotel is at a perfect location. Clean Room, for room on the Non Smoking floor, already with the new modern room style. But, unfortunately for room at the Smoking floor, still...More

          Thank Adrie88
          Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 12 July 2016

          Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

          Reviewed 7 July 2016

          Stayed overnight on my way back from the ship. Located on a busy street in the middle of the town. Entrance and lobby is decent. Went during the month of ramzan so occupancy was not much. Check in was very quick and smooth. Front desk...More

          Thank Shehwaz
          Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 11 July 2016

          Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

          Ibis Surabaya City Center Hotel
          383 reviews
          #14 of 134 hotels in Surabaya
           
          Hotel Pesonna Surabaya Ampel
          19 reviews
          #58 of 134 hotels in Surabaya
           
          POP! Hotel Stasiun Kota Surabaya
          88 reviews
          #39 of 134 hotels in Surabaya
           
          Prime Royal Hotel Surabaya
          89 reviews
          #82 of 134 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Concierge
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$26 - US$34 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Business Hotel in Surabaya
          • #25 Spa Hotel in Surabaya
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 147
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Ctrip TA, Priceline, Travelocity, TripOnline SA, Cancelon and HotelQuickly so you can book your Arcadia Surabaya Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Ibis Rajawali Surabaya Hotel Surabaya
          Add Photo Photos
          Traveller (129)
          Room & Suite (41)
          Dining (15)
          Hotel & Grounds (89)
          Bathroom (7)
          Business Centre & Event Rooms (2)
          Family and Play Areas (1)
          Nearby
          Hotel Pesonna Surabaya Ampel
          19 reviews
          1.29 km away
           
          POP! Hotel Stasiun Kota Surabaya
          88 reviews
          .81 km away
           
          New Grand Park Hotel
          5 reviews
          .78 km away
           
          V3 (Veni Vidi Vici) Hotel
          19 reviews
          1.50 km away
           
          Nearby Restaurants
          House of Sampoerna
          310 reviews
          .66 km away
          Lontong Balap Rajawali
          22 reviews
          .17 km away
          Depot Sari
          14 reviews
          .22 km away
          Warung Nasi Cumi
          29 reviews
          .89 km away
          Nearby Attractions
          Sampoerna Museum
          1,093 reviews
          .66 km away
          Tugu Pahlawan
          297 reviews
          1.10 km away
          Ampel Mosque
          158 reviews
          .95 km away
          Gereja Santa Perawan Maria
          82 reviews
          .64 km away
          Questions & AnswersAsk a question
          jomeiliyana2016
          Hi , pls do let me know distance from hotel to Juanda airport ?? Thanks
          7 July 2016|
          Answer Show all 3 answers
          Response from 21dea | Reviewed this property |
          it takes 1 hour from Juanda to Ibis Rajawali by taxi. Or if you have Uber apps, it offers cheaper price than taxi.
          1
          Vote
          Room Tips
          "ask for a non-smoking room"
          Read review
          "Preferable choose the room on Non Smoking Floor - more comfortable"
          Read review
          "Floors higher than 6th floor are quiet."
          Read review
          "Higher floors for more light and better view"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing