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    Novotel Surabaya Hotel and Suites

    Jl. Ngagel no. 173-175, Surabaya 60246, Indonesia
    011 62 623 15018900
    Hotel website
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    Lowest prices for your stay
    5 Nov 6 Nov
    US$40
    US$40
    US$40
    Traveller (519)
    Room & Suite (135)
    Pool & Beach (51)
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    Overview
    • Excellent15%
    • Very good43%
    • Average25%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (59 reviews)
    “water slide” (5 reviews)
    “garden view” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surabaya Hotel and Suites
    Special Offer: UP TO 30% - EARLY BOOKING
    Hotel deals
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    Mercure Surabaya
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    Java Paragon Hotel & Residences
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    POP! Hotel Diponegoro
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (905)
    There are newer reviews for Novotel Surabaya Hotel and Suites
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    11 - 15 of 607 reviews

    Reviewed 6 September 2017 via mobile

    Set with many trees and big pool. Bed extremely comfy... Polite. Friendly and helpful front office. Big tumb The house keeping was very help full. Can not tried the breakfast due short trip... Clean room....More

    Thank ChelikIsmu
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 15 September 2017

    Dear ChelikIsmu, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

    Reviewed 3 September 2017

    Bed is extremely comfortable and room is very very spacious. The general architecture and atmosphere is great. BUT I would like it is it was a little cleaner in the public spaces and if the food was better. (Food was actually horrible). Cleanliness could be...More

    Thank Alexia L
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 15 September 2017

    Dear Alexia L, Greetings from Novotel Surabaya Hotel and Suites Thank you for taking your time to inform us on your experience during your time at the hotel. Having read to your writings, we sincerely apologize that few issues were not up to your expectations....More

    Reviewed 20 August 2017

    The hotel will meet the expectation for those who loves resorts style hotel. Landscape wise - it's quite nice. Currently staying in room 343 with garden view. It's literally room with giant old tree at the front - so not quite a garden view. Room...More

    Thank gparamitha
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 15 September 2017

    Dear gparamitha, Thank you for choosing Novotel Surabaya as your preferred accommodation during your time in the city. We glad that you would spend your valuable time to share with us your concerns. Having read to your feedback, we regret that few of our product...More

    Reviewed 20 August 2017 via mobile

    We have had an exceptional experience every time we stay at this Novotel. An attentive and interactive staff combined with luxurious accommodations make this an obvious choice for couples or families. See our friend Trias for any needs during your stay, and you will be...More

    Thank wernzd
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 15 September 2017

    Dear wernzd, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

    Reviewed 17 August 2017

    I've stayed in this hotel several times, but with the new renovations to the rooms, it feels like you're not in Surabaya anymore. This Novotel has a really chill Bali vibe that relaxes you with the center pool that gives off this relaxed feeling of...More

    Thank Ivander A
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 15 September 2017

    Dear Ivander A, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this...More

    Mercure Surabaya
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    393 reviews
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    Java Paragon Hotel & Residences
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    POP! Hotel Diponegoro
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$33 - US$50 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, ACCOR, Expedia, Booking.com, Cancelon, TripOnline SA, Orbitz, Hotwire, Travelocity and Cheap Tickets so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Novotel Surabaya Hotel Surabaya ,
    • Surabaya Novotel
    Add Photo Photos
    Traveller (519)
    Room & Suite (135)
    Pool & Beach (51)
    Dining (18)
    Hotel & Grounds (310)
    Bathroom (25)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
    Grand Darmo Suite by AMITHYA
    393 reviews
    .41 km away
     
    Mercure Surabaya
    687 reviews
    1.20 km away
     
    POP! Hotel Diponegoro
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    .70 km away
     
    Java Paragon Hotel & Residences
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    3.10 km away
     
    Nearby Restaurants
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    .01 km away
    Nearby Attractions
    Surabaya Town Square
    467 reviews
    1.39 km away
    Bungkul Park
    713 reviews
    .62 km away
    Suroboyo Monument
    174 reviews
    .51 km away
    Jalan Pahlawan
    52 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    ratna w
    16 June 2017|
    AnswerShow all 3 answers
    Response from duvilla | Reviewed this property |
    In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
    0
    Votes
    Room Tips
    "Room with Pool View"
    Read review
    "We got the garden view room, and it was great and quiet."
    Read review
    "Get pool access rooms"
    Read review
    "Better To Choose Room Facing the pool"
    Read review
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