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Novotel Surabaya Hotel and Suites

Traveller (718)
Room & Suite (185)
Pool & Beach (88)
Overview
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Jl. Ngagel no. 173-175, Surabaya 60246 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Offers from Novotel Surabaya Hotel and Suites
Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
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All reviews swimming pool garden view nice pool spacious room lobby area taxi gym poolside purpose foods
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1 - 5 of 646 reviews
Reviewed 5 days ago via mobile

Thk. To the F&B and New Stuff! All changings you made, i as an arcor plus platinum with aprox 200 nights a year at arcor groop hotels, i could feel! Fresh cooked food, fresh vegetables; and no flavor enhancers could feel at all dishes i...More

Thank PaulJoseph22
Hotel's Favourite
Reviewed 29 September 2018 via mobile

Nice hotel with good location. The hotel type is resort hotel and have a good outdoor which perfect for outdoor party. The welcome fruit and cake are very nice for the junior suite room. The breakfast provide American breakfast and local food as well with...More

Thank Billie F
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 2 October 2018

Dear Mr. Billie F, Thank you very much for staying at Novotel Surabaya Hotel & Suites and for taking the time sharing your valuable experience with us. We are very excited to receive your positive feedback and definitely will be shared among the team. We...More

Reviewed 2 weeks ago

From a far the hotel looks awesome but on a closer look it badly needs an upgrade. The hotel has a very nice architecture, which won several awards, combined with a very green grounds, and very nice staffs. But the facilities are outdated and need...More

Thank Rahmad D
Reviewed 3 weeks ago via mobile

This hotel must have been amazing when it first opened in 1996. The rooms are still great. Unfortunately, the reception area, the pool are, the fitness center is in desperate need of a complete makeover. Huge air conditioning compressors are now in the main yard....More

Thank RB_SG
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 3 weeks ago

Dear RB_SG, Thank you very much for choosing Novotel Surabaya Hotel & Suites and for taking the opportunity sharing your valuable review with us. Having read to your writings, we sincerely apologize that some of our facilities and infrastructure might not up to your expectations....More

Reviewed 29 September 2018

Stayed for 3 days here and was quiet and comfortable. Large room, strong internet and nice ambiance. Could not have a beer poolside which was odd. Blame the people not the beer I said. Location is ok and it was very comfortable.More

Thank Kev S
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 2 October 2018

Dear Kev S, Thank you for staying with us and for sharing your valuable experience during your time in Novotel Surabaya Hotel & Suites. It is a pleasure to receive a positive feedback. However, we are very sorry to learn that you had issue with...More

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About
Description
The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering More conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
209
Price range
US$37 - US$47 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Surabaya Hotel Surabaya
,
Surabaya Novotel
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
209
Price range
US$37 - US$47 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Surabaya Hotel Surabaya
,
Surabaya Novotel
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (718)
Room & Suite (185)
Pool & Beach (88)
Dining (44)
Family and Play Areas (13)
Business Centre & Event Rooms (6)
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Questions & Answers
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ratna w
16 June 2017|
AnswerShow all 3 answers
Response from duvilla | Reviewed this property |
In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
0
Votes
Room Tips
"Avoid poolside rooms as could be a noisy function going on."
635kevs
29 Sep 2018
Read review
"Get highest floor facing residential (kampong) is your best bet."
abudih
31 Aug 2018
Read review
"Hotel isn’t wheel chair friendly. A few steps at the entrance to a lot more to the rooms."
jonjoey
11 Aug 2018
Read review
"poolside ground floor"
tonygP3105ZN
1 Jan 2018
Read review
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