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07/05/2017 08/05/2017
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    Novotel Surabaya Hotel and Suites

    Jln. Ngagel 173-175, Surabaya 60246, Indonesia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$1
    US$41
    US$40
    US$41
    US$40
    Traveller (492)
    Room & Suite (127)
    Pool & Beach (50)
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    Overview

    • Excellent15%
    • Very good41%
    • Average24%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (58 reviews)
    “garden view” (5 reviews)
    “nice garden” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Mercure Surabaya
    637 reviews
    #23 of 130 hotels in Surabaya
     
    Singgasana Hotel Surabaya
    172 reviews
    #35 of 130 hotels in Surabaya
     
    Grand Darmo Suite
    318 reviews
    #22 of 130 hotels in Surabaya
     
    Horison Suites Surabaya
    202 reviews
    #46 of 130 hotels in Surabaya
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (846)
    Traveller rating
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    1 - 5 of 846 reviews

    Reviewed 4 days ago

    I was with my family for vacation, spending for 1 night only. The specious room was renovated, so it become modern hotel. The breakfast was great, with many variation of food and drink. The hotel occupied large pool with surrounding the green garden.

    Review collected in partnership with Novotel Hotels
    Thank agus_wic_2007
    Reviewed 6 days ago
    Google Translation

    I betragtning af at hotellet ligger ud til et stærkt befærdet vej, så er der utroligt roligt inde bag hotellets...More

    Thank Erik R
    Reviewed 1 week ago
    Google Translation

    In januari had ik dit hotel weer gekoekt omdat mijn vorige bezoek goed was bevallen. Bij aankomst werd mij verteld...More

    Thank nick_ati_12
    Reviewed 1 week ago

    I've been using the services of this hotel over the years, and it's a convenient place for me to unwind or just get away for a weekend, and service has been fine except for two experiences. The first was last year sometime in June or...More

    Thank justphoebe
    Reviewed 2 weeks ago via mobile

    Stayed here 3 nights - room is up to standard. Breakfast and lunch are delicious. People are warm and helpful. Male Sauna room is in poor condition. The cold and warm bath plunge areas are smelly. This is the only significantly deficient point,More

    Thank Jack H
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and Suites

    Dear Mr. Jack H, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that...More

    Mercure Surabaya
    637 reviews
    #23 of 130 hotels in Surabaya
     
    Singgasana Hotel Surabaya
    172 reviews
    #35 of 130 hotels in Surabaya
     
    Grand Darmo Suite
    318 reviews
    #22 of 130 hotels in Surabaya
     
    Horison Suites Surabaya
    202 reviews
    #46 of 130 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$39 - US$50 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Luxury Hotel in Surabaya
    Photos
    Traveller (492)
    Room & Suite (127)
    Pool & Beach (50)
    Dining (17)
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    Nearby Attractions
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    Questions & AnswersAsk a question
    YuliGembeL
    what is the problem?!
    27 January 2017|
    What is your answer?
    Posting guidelines
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    Sonia K
    kecewa banger staff nya tyda ramat saya dibiarkan menunggu lama sekali 5 jam until check ini, kenapa begins ya?
    27 January 2017|
    Answer Show all 3 answers
    Response from FannyRediastuti | Reviewed this property |
    standard check in biasanya jam 1.00 siang kalo masih nunggu lama lbh dari jam 1 silahkan complain langsung ke resepsionis
    0
    Votes
    papawo
    sabtu, 17 desember mo nginep sana. anak sy 3 org umur 15, 14 dan 7 tahun. kira2 kmr apa yg bs kami sewa (murmer lho ya) ☺. makasih sbelumnya
    16 December 2016|
    Answer Show all 3 answers
    Response from Sucipriy88 | Reviewed this property |
    Mgkn bisa coba yang suite nya kalo superior untuk 5 orang sepertinya tll sempit, kalo untuk 3 orang masih oke
    1
    Vote
    Google Translation
    Room Tips
    "Towel and amenities should be improved in term of the color of your towel"
    Read review
    "Always ask the question, the hotel will try to accomodate"
    Read review
    "garden view or swimming pool view ? all is excellent."
    Read review
    "Deluxe room has great view"
    Read review