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Wyndham Surabaya

28 reviews
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Traveller (36)
Room & Suite (14)
Dining (4)
Overview
  • Excellent48%
  • Very good28%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Wyndham Surabaya
Special Offer: Best Available Rate
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (28)Write a Review
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11 - 15 of 17 reviews
Reviewed 8 August 2017 via mobile

I only stay for a night in this hotel but I can say, this is one of good luxury hotel in Surabaya. I heard that this hotel has changed its brand several times but for this time Wyndham seems could make it better. I stay...More

Thank EzraIF
Response from Wyndham S, General Manager at Wyndham SurabayaResponded 19 September 2017

Dear Ezra I, Thank you for choosing to stay recently at Wyndham Surabaya. I am glad that overall you was most satisfied with your stay and that we had met your expectations. I appreciate the time you had spent to write this review to share...More

Reviewed 4 July 2017

Basic hotel. They have reduced GYM hours though (I cant use it anymore before my morning meetings. Now they open at 7 am. Used to be at 5 I believe under Pullman). Breakfast buffet is alright Room is clean Service is standard/ok I like it...More

Thank kusumae
Response from Wyndham S, General Manager at Wyndham SurabayaResponded 19 September 2017

Dear Kusumae, Thank you for choosing to stay at Wyndham Surabaya some time ago, i do apologize that it has taken sometime to respond to your review. I like to thank you for your your loyal support as you have mentioned that you have been...More

Reviewed 24 June 2017 via mobile

This hotel is good in the location, in bussiness center in surabaya. Pool is big. But many things need repair in aminities, i got problem in bathroom for curtain and bathtub. Curtain in room already broke and hotel not changed it OMG. And the wall...More

1  Thank WAHYU T
Response from Wyndham S, General Manager at Wyndham SurabayaResponded 19 September 2017

Dear Wahyu T, Thank you for choosing to stay at Wyndham Surabaya and for writing a review of your experiences to share with others. I do apologize that in this instance we did not meet your expectations and that you had encountered some unpleasant occurrence...More

Reviewed 16 March 2017

We stayed at this "4/5" * hotel on two separate nights on our way to Ijen and Bromo craters and back. On the 1st day we started badly with the reception not having our prepaid reservation on their computer and trying to get our guide...More

1  Thank Naomali A
Response from WynSubAdmin, General Manager at Wyndham SurabayaResponded 8 April 2017

Dear Mr/Mrs. Zoelva, Thank you very much for taking some of your precious time to complete your review of our Hotel on Tripadvisor and for becoming our loyal guest. As a returning and much-valued guest, your feedback is extremely important to us as it helps...More

Reviewed 12 March 2017

I stayed at the Wyndham from 7-10 March 2017 and I can honestly recommend it as a business hotel. Some f the décor and facilities may require marginal improvement and the cost of food and drink (particularly a beer) seem quite high although I have...More

Thank Tim W
Response from WynSubAdmin, General Manager at Wyndham SurabayaResponded 8 April 2017

Dear Mr. Tim W, Thank you very much for staying at Wyndham Surabaya. As returning and much-valued guests, your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and I am therefore delighted that we...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Spa
Breakfast included
Hotel Amenities
Meeting Rooms
Banquet Room
Free Parking
Dry Cleaning
Laundry Service
Concierge
Shuttle Bus Service
Room Service
Breakfast included
Business Centre with Internet Access
Conference Facilities
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$57 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Surabaya
#27 Luxury Hotel in Surabaya
#30 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$57 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Surabaya
#27 Luxury Hotel in Surabaya
#30 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (36)
Room & Suite (14)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (42)
Business Centre & Event Rooms (5)
Bathroom (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Aurelia T
1 August 2017|
Answer
Response from Zoelva A | Reviewed this property |
By Request bisa .. Jam 12an Atau ntip barang aja di conquere
0
Votes
SAHARUDIN
6 May 2015|
Answer
Response from Wyndham S | Property representative |
Dear Mr. Saharudin, thank you for submitting your comment into our attention. Rest assure we will do our utmost to give you the best experience during your stay with us. In regards to your questions, we are delighted to... More
1
Vote
Room Tips
"We were not satisfied with either of the rooms we occupied"
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