We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Santika Jemursari

145 reviews
Save
Traveller (80)
Room & Suite (28)
Dining (9)
Overview
  • Excellent17%
  • Very good50%
  • Average28%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (145)Write a Review
Filter reviews
71 results
Traveller rating
17
25
22
2
5
Traveller type
Time of year
LanguageEnglish
More languages
17
25
22
2
5
Show reviews that mention
All reviewsbusiness tripindustrial estatenice business hotelwarm servicelimited parking spacesimple roomjuanda airportmany choicesporridgestayed nightsbreakfast menustrategic locationjamutaxikompascleanlinessfoods
FilterEnglish
Updating list...
1 - 5 of 71 reviews
Reviewed 3 weeks ago via mobile

Went here for 1 night stay. Overall the room is quite small in my opinion + clean room, hot water and bath room worked great + food was above average and the staffs were so nice + location was good - i prefer to stay...More

Thank LouisRD
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 2 weeks ago

Dear LouisRD, Greeting from Hotel Santika Jemursari Surabaya, Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. Your positive feedback on our service and facilities is much appreciated. I will use this feedback...More

Reviewed 14 January 2018

I stayed 3 nights in mid December 2017, and spent whole 3 days only in the room working. Everything was great, nice people, cool air condition, great breakfast. Only 1 thing quite disturbing, when I checked into the room, and planning to make a cup...More

Thank cincinsugiarto
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 17 January 2018

Dear Mr. Cincin Sugiarto, Greeting from Hotel Santika Jemursari Surabaya, Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with...More

Reviewed 3 January 2018 via mobile

We stayed for 1 night in Santika Jemursari. A group of 4 person. Upon arrival, it took them more than 15 minutes for checking ini, while there were no other guests and 2 front office attendants in duty. Room is old but clean. We took...More

Thank adenoerwenda
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 8 January 2018

Dear Adenoerwenda, Greeting from Hotel Santika Jemursari Surabaya. Thank you very much for sharing your feedback through Tripadvisor. We value your feedback as it helps us to focus on what is important to our guests. . Unfortunately , it is disappointing to know that not...More

Reviewed 27 December 2017

I used to stay in Santika hotel chain, if travelling in Indonesia. I choose Santika Jemursari this time due to close location to family's house. Like the room, though quite small, and quite clean. The staffs are helpful and friendly. The breakfast, as always, have...More

Thank Bonchank
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 8 January 2018

Dear Bonchank, Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with us,...More

Reviewed 16 December 2017 via mobile

Nice medium size hotel. Great atmosphere, simple room and delicious room service menu. The only thing I have a problem with this hotel would be the light above the bathroom sink, not that bright and makes it difficult to look onto my face when I...More

Thank Billy L
View more reviews
PreviousNext
12345615
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$34 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$34 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (80)
Room & Suite (28)
Dining (9)
Questions & Answers
Get quick answers from Hotel Santika Jemursari staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Wash all the spoon and cups/glasses before using them the first time you check into the hotel"
Read review
"non-smoking rooms"
Read review
"Book early, book for a long-term stay, and be very friendly with the staff. They are very friendly and..."
Read review
"Room at lower levels are better due to limited lifts in this hotel."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing