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De Puri Boutique Hotel

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17 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Reviewed 12 December 2016 via mobile

Pros: Relatively decent value, good location close to Gubeng station for a night, good WiFi, comfortable bed, some decor in the lobby. Cons: Dirty - sheets and towels not clean and stained, had to ask twice to change the pillow covers before clean ones were given. Bathroom and shower curtain pretty dirty also, this made the stay uncomfortable as a...

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Thank Henry L
Reviewed 21 November 2016

Nice hotel with budget, there is no lift make u fit anytime. Lol.. Near Gubeng Train Station, only take 5-10 Minutes to arrive Near Plaza Surabaya and WTC which nice place to buy Smartphone just dissappointed with the water, got the smell with it clean room and nice Breakfast Try the Coffee!

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Thank Muhammad A
Reviewed 28 October 2016 via mobile

Great breakfast. Best point was the coffee (see pictures). Clean rooms and helpful staff. Sadly the dining room has four watches, of which none work - little embarrassing ;) Sorry for the noise and mess.... This place is top tho

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Thank Felix S
Amsterdam, Nederland
Reviewed 15 April 2016 via mobile

I don't know where all the positive reviews come from but this hotel is terrible. Dark rooms, very dirty, bed sheets are not changed, shower looks like it hasnt been cleaned since they build the hotel it was disgusting. We don't need a lot of luxury, were backpacking but when we pay $22 we expect at least a clean room....

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Thank Nelleke2013
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Nelleke2013, Our hotel implement green initiative in response to global warming, therefore in-room electricity are all turned off and must be switched on when you enter the guestroom, all the switches are available within easy reach. We are terribly sorry that you wouldn't understand this mission. Hard stain may sometimes happen and we were sorry that you were experiencing...

Reviewed 15 April 2016 via mobile

I really liked the people that run this hotel and has a nice atmosphere. It's situated relatively well and a walking distance from malls and train station! The only thing that really lets this down is that the room looked like it hasn't been cleaned in a long time, especially the bathroom! Is a new hotel but poorly constructed and...

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Thank Stewart D
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Stewart D, Thank you for your compliment on our staffs' performance and our hotel's strategic location. We are terribly sorry that you were disappointed with our hotel's construction, finishing and design. We truly understand that preference is subjective and affected by culture or background. Cleanliness is our utmost priority. All rooms are all cleaned and sanitized upon guest check-outs,...

Selangor
Reviewed 6 January 2016

We discovered this hotel accidentally while looking for the Gubeng train station. Not satisfied with the previous hotel, we tried our luck calling the number they provided through the website and they said the room we need is available. We took the Deluxe room, didn't use it much since we left our belongings at the hotel for Bromo midnight tour....

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1Thank NJQistina
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear NJQistina, Thank you for your stay and suggestion. We are happy to know that you were satisfied with our hospitality. We truly understand that personal experience is the most reliable reference. It is our pleasure to provide the best for the convenience of our guests. We are looking forward to serving you again in Surabaya. Best regards, Pras T...

Surabaya, Jawa Timur, Indonesia
Reviewed 20 November 2015

This hotel is very nice, friendly staff, good service, suitable to stay when on business, the hotel is located in the city center, making it easier for us to go anywhere. with relatively low prices, very comfortable stay here

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Thank Rimank_mandira
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Rimank_mandira, Thank you for sharing your valuable experience with us. We are happy to know that you were satisfied with our hospitality. We truly understand that personal experience is the most reliable reference. It is our pleasure to provide the best for the convenience of our guests. We are looking forward to serving you again in Surabaya. Best regards,...

Reviewed 10 September 2015 via mobile

Good value for the money. New modern hotel conveniently located near the train station. We arrived late in the night, exhausted after a long bus trip and were pleased to find De Puri hotel. Hot water (not always a must in Indonesia), comfortable beds with clean sheets (see above) and breakfast are included in the price (starting from 260.000 Rp)....

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1Thank Antonio G
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Antonio G, Thank you for sharing your valuable experience with us. We are happy to know that you were satisfied with our hospitality and would kindly recommend our hotel to others. We truly understand that personal experience is the most reliable reference. It is our pleasure to provide the best for the convenience of our guests. We are looking...

Quebec City, Canada
Reviewed 10 April 2015

I had a two-day business trip to Surabaya, and a friend recommended me to try this hotel. I was very skeptical at first because I saw the horrible reviews for Puri Kencana Hotel. But she assured me that it's totally brand new and told me to try it for a day. She got me at brand new. So, I did....

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17Thank iptyo
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Iptyo, Thank you for sharing your valuable experience with us. We are happy to know that you were satisfied with our hospitality. We truly understand that personal experience is the most reliable reference. It is our pleasure to provide the best for the convenience of our guests. We are looking forward to serving you again in Surabaya. Best regards,...

Singapore, Singapore
Reviewed 9 February 2012

For backpacking purpose. WiFi available @ recept and second storey lobby.

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1Thank Hazli
Pras T, Manager at De Puri Boutique Hotel, responded to this review

Dear Hazli, Thank you for your stay in 2012 and your review about Puri Kencana Hotel. Puri Kencana Hotel has been totally renovated and re-branded under new management. We are now De Puri Boutique Hotel. We have improved most of our previous facilities, including wireless internet access that you were reviewing about. The great news is now you can enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
Conveniently located in the heart of Surabaya, De Puri Boutique Hotel offers a high level of sophistication and service with competitive pricing. The warm design and modern architecture make De Puri a comfortable place for recharging your mind and body while visiting the city of heroes. De Puri Boutique Hotel is strategically located to the biggest railway station in Surabaya, The Gubeng Railway Station, Grand City Convention & Exhibition Center, Restaurants, Malls, World Trade Center, Hospitals, Consulate Office, Post Office, Banks, ATMs, Tourist Information Center, Surabaya City Hall, Governor House, and Central Business District. De Puri Boutique Hotel offers pick-up and drop-off services at a reasonable cost, including but not limited to airport and railway stations. Complimentary self parking is supported by 24 hours security personnel. Breakfast, concierge service, and baggage handling is included in your room rate. Should you require additional transportation, a Taxi station is available 24 hours next to hotel area, or can be arranged via our receptionist. De Puri Boutique Hotel offers travelers and professionals to shop, work, connect, relax and get inspired. Feel free to browse our website. Enjoy your stay in Surabaya with us ! ... more   less 

Additional Information about De Puri Boutique Hotel

Address: Jln. Kalimantan 9 | Gubeng, Surabaya 60281, Indonesia (Formerly Puri Kencana Hotel)
Region: Indonesia > Java > East Java > Surabaya
Price Range: €18 - €20 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — De Puri Boutique Hotel 3*
Number of rooms: 30
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the upper room you can get more Signal 4G :)”
 of 5 bubbles muhammadaY9974TR, 21 Nov 2016 | Read review
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