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Fairfield by Marriott Surabaya

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Traveller (337)
Room & Suite (157)
Dining (65)
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Overview
Hotel website
Jl. Mayjen Sungkono no. 178 Dukuh Pakis, Surabaya 60225 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Offers from Fairfield by Marriott Surabaya
Special Offer: Member Rates
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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127 results
Traveller rating
70
36
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6
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LanguageEnglish
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70
36
13
6
2
Show reviews that mention
All reviewsmall ciputrawest areaswimming pooltoll roadsame levelbusiness areacheck in processciputra worldnew buildingclean hotelnice city viewyour luggageminutes walkingnice lobbythe breakfast areacomfort roombusiness trip
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1 - 5 of 127 reviews
Reviewed yesterday

The premises are well furnished. However maintenance have to be of strict. It has been more than half a year since I have stayed in Fairefield marriott in Surabaya, however i found that there is differences in how the room is maintained. Toilet railings are...More

Thank Henry H
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded yesterday

Dear HENRY, Thank you for choosing to stay again at the Fairfield by Marriott Surabaya and providing your honest feedback on the tripadvisor Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed 5 days ago

Good location with reasonable price near Ciputra World mall next door have several restaurant, convenience store a little further away spacious, clean room clean bathroom, strong water pressure, fluffy towel Elevator waiting time is faster compare to my previous stay breakfast, not bad but could...More

Thank Ivan P
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 4 days ago

Dear Ivan P Thank you for your time to visit us again, we glad to have you here. We are not perfect but we continuously improve our product and service based on customer needs. Please contact me for your future stay Have a great days...More

Reviewed 1 week ago via mobile

Was there for business trip. Clean large room. Reliable internet connection. Friendly staff. Breakfast on e 5th floor. Wide variety with freshly served fruits and made on e spot warmly made pancakes. Gym and pool on e 5th floor too. Nice city view. Kudos to...More

Thank Khianseng
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 1 week ago

Dear Khianseng Thank you for your time to give us review related with your experience of stay, we are glad to have you here. We are not perfect hotel but as 4 star Marriott select service we try to improve our product and service to...More

Reviewed 2 weeks ago via mobile

I stayed here for 4 nights. Room are clean, but the bed sheet kinda have a bad odour on my first day and have to ask them to change it, yet the odour still there vaguely. And my worst experience were when i ask to...More

Thank Velina T
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 2 weeks ago

Dear Velina T Thank you for choosing to stay at the Fairfield by Marriott Surabaya and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 3 weeks ago

This is my 1st time staying in Fairfield chain hotel. Everything went so well, from the point I kept my bags in the morning, until the day I checked out. Room was presented as the 4 stars. Staff were extremely friendly. The greet you on...More

Thank Dave K
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 3 weeks ago

Dear Dave K Thank you for selected our hotel as a place to stay in Surabaya, we are delighted to have you here. We glad to hear that you like our associates friendliness and breakfast, I will share your feedback to them. We are not...More

View more reviews
About
Description
First new Fairfield by Marriott in Indonesia is located in Surabaya with an unique architectural design that you cannot miss. Book with confidence knowing that our outstanding service will make your ...More travel easy & comfortable at an exceptional value. With its strategic location, close to Ciputra World, one of the biggest shopping malls in Surabaya and near to various entertainment and shops, the hotel offers easy access to the highway and 45 minutes away from Juanda International Airport. Our guest room is designed for guest to work & relax, along with free Wi-Fi, fitness center and spa. With over 700 sqm. Ballroom and 7 function spaces, our hotel can set a successful business meeting or wedding. We promise you'll be satisfied, or we'll make it right. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
270
Price range
US$36 - US$53 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (337)
Room & Suite (157)
Dining (65)
Pool & Beach (21)
Family and Play Areas (13)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
bonjour8850
26 April 2018|
AnswerShow all 2 answers
Response from Kenneth O | Reviewed this property |
Nope
0
Votes
Dimas B
10 October 2017|
AnswerShow all 5 answers
Response from faizz_all | Reviewed this property |
300rb aja.
0
Votes
GF18
26 August 2017|
AnswerShow all 4 answers
Response from Julietta T | Reviewed this property |
Hi, About 13.9 km, 35 minutes if the road is not jammed,
1
Vote
Room Tips
"Ask for high floor"
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"rooms near rooftop"
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"Higher floor less noise from outside"
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"There is 3 elevators so staying on higher level should not be a problem."
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